Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,681 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,681 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Loved the water bottle liked love youth and boost but found them quite tasteless had to use 2 drops which would work out quite expensive”

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Posted 3 years ago

“Excellent service and selection. Shipping from Austria was slower than ideal, but arrived well packaged with no issues.”

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Posted 3 years ago

“My order arrived promptly. I love the smaller size orchids glass bottle it’s so pretty. Even the tube it came in is nice Not quite so keen on the vibe waterdrop. It has a lovely minty smell however I’m not so keen on the after taste.I’ll drink it up however I’m loving the clean flavour and I’ll definitely get that one again.”

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Posted 3 years ago

“I LOVE this product!!!! Its utterly addictive though, once you've tried some of the microdrinks you want to try them all! Have just placed my second of many more orders (days after my first order arrived!). I am already drinking so much more water on a daily basis, the app really helps with this. Cannot recommend more highly.”

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Posted 3 years ago

“I was a little skeptical at first but decided to give waterdrop a go as I kept seeing it advertised on facebook. Boy am I glad I did! I am not a fan of very sweet flavours and many flavoured waters tend to taste very sweet and/or artificial and most of the time just not that interesting. This is where waterdrop is completely different. The flavours are subtle in sweetness and really really tasty and different. I can't believe that I am now actually looking forward to a drink of water with waterdrop in it. And delivery is super speedy too. Would definitely recommend!”

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Posted 3 years ago

“Since I am still waiting for this to be delivered - I can't comment except to say the UK in the title is misleading.”

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Posted 3 years ago

“I haven’t received my order yet but I’m very excited to try them as I loved my taster pack”

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Posted 3 years ago

“I still have not received the package and it will be a month soon, so far I was satisfied but I noticed that the orders do not come complete and I am not getting a refund. I'm very disappointed!!! :(”

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Posted 3 years ago

“I hate plain water, and squash just doesn't taste nice, so i drank Sugar free Soda. That was until I tried the taster set. Now I am hooked and drinking only water with my water drops. The people at Waterdrop UK are amazing and very professional and helpful. Definitely worthy of the 5 stars”

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Posted 3 years ago

“Great company and excellent customer service. I have had cause to contact them more than once and my queries have always been dealt with satisfactorily.”

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Posted 3 years ago

“Love vibe they need to keep it”

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Posted 3 years ago

“Fantastic Love all the different flavours and glass water bottles are lovely”

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Posted 3 years ago

“I'm sorry but I have not received my package. and I can't seem to track it anywhere. The waterdrop tracker says it is at the Post Office which I have called, and there is no package. and no reference number is working.”

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Posted 3 years ago

“Love the flavours and accessories.”

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Posted 3 years ago

“Nearly a month after ordering and I still haven’t got it. I have however got an email asking me to review the products ! Joke!”

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Posted 3 years ago

“Brilliant products, love the micro drinks and all of the beautiful bottles”

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Posted 3 years ago

“Haven’t even received my order yet!!”

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Posted 3 years ago

“I love this company! Shipping takes time to the UK but you’re updated every step of the way. The flavours of Waterdrop are amazing and so refreshing!”

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Posted 3 years ago

“I can now drink the water that I need without becoming bored.... thank you Waterdrop!”

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Posted 3 years ago

“Still haven't received”

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Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,681 reviews