Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.70

4.7 Rating 4,606 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,606 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

Write Your review

Tell us how Waterdrop UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love it. I’ve used it right away.look classy”

Helpful Report

Posted 2 years ago

“Great products, just a bit expensive”

Helpful Report

Posted 2 years ago

“I love the tumbler colour, is keeping hot long time the liquid inside, the lid is perfect, no leaks. But after 2 weeks of using the tumbler is losing his painting... What a pity! In mean time I've ordered another tumbler and I hope not have the same problem with the painting.”

Helpful Report

Posted 2 years ago

“I’ve purchased quite a lot of products from this company now and I will continue to do so. The Waterdrop capsules have gotten me drinking more water and being able to change the flavour per bottle makes a huge difference and it makes staying hydrated a lot more fun. However, after my second order they’ve stopped sending me emails asking for a review, which is frustrating as there are a few products I’d very much like to discuss, the main one being the Lucy smart cap! I got it recently with my reward points and as much as I wanted to like it, I don’t. It’s inaccurate, not as secure as a standard cap so can cause leaks and just not good value. I’d actively recommend avoiding this product as it’s just disappointing”

Helpful Report

Posted 2 years ago

“The flavours are incredible and the presentation box is adorable and amazing quality.”

Helpful Report

Posted 2 years ago

“I absolutely LOVE the Snow flavour and have already ordered more! I wish you did it all year round. My favourite from the sample pack was the Blackcurrant which I also ordered with the Christmas Snow pack. I am a huge convert to Waterdrop and will definitely be ordering regularly.”

Helpful Report

Posted 2 years ago

“I have been using Waterdrop for a few years now when the selection of drinks/items was minimal, to say the least. I have seen the company grow with so many new flavours and products and it's good to see. I like the company's mission goals and am happy o have made my small contribution to their success.”

Helpful Report

Posted 2 years ago

“Great company, very helpful and friendly, brilliant products”

Helpful Report

Posted 2 years ago

“Waterdrop is such and incredible company with an amazing ethos. The customer services staff cannot do enough for you and you definitely feel valued as a customer. The products are amazing and addictive 💕 Overall 10/10.”

Helpful Report

Posted 2 years ago

“Absolutely love this company, the products and the wonderful offers that make me feel valued as a customer. Great customer service, keep up the good work waterdrop UK 👏”

Helpful Report

Posted 2 years ago

“My boyfriend has been obsessed with my waterdrop so I got him a starter set of his own and he’s over the moon. The water stays cold for so long and the drop is the perfect amount of flavour.”

Helpful Report

Posted 2 years ago

“I do love waterdrop and I am so pleased discovered this amazing company. I have had a couple of issues with my last orders. But these were resolved in a timely manner. Would highly recommend for those that want to drink more water”

Helpful Report

Posted 2 years ago

“I absolutely love waterdrop. The microdrinks taste amazing & have genuinely changed my life so much. I usually neglect my health needs but now I'm more in tune with my body and I've managed to get over my soda addiction. My only gripe is that some of the thinner glass items arrive broken and I think these to be packaged in better packaging. However, the customer service are usually helpful and quick to respond.”

Helpful Report

Posted 2 years ago

“I LOVE waterdrop they really make me drink water as I dislike the taste of it. I love their products. Snow is gorgeous, a bit like Flair and Love but maybe more fruity.”

Helpful Report

Posted 2 years ago

“I have loved every product from Waterdrop. They are a great company and have good service. I like the reward scheme, I have been able to get a few things now with points accumulated. It’s great!”

Helpful Report

Posted 2 years ago

“Excellent, fab customer service too!”

Helpful Report

Posted 2 years ago

“Since I bought my first order, I want to order only more !”

Helpful Report

Posted 2 years ago

“Waterdrop does exactly what it's supposed to - it makes me drink far more water than I otherwise would. I've tried most of the flavours. They are subtle and refreshing, not sweet.”

Helpful Report

Posted 2 years ago

“Bought these for my anxious daughter who said they help her sleep no”

Helpful Report

Posted 2 years ago

“I’ve found a new favourite in Snow”

Helpful Report

Posted 2 years ago

Waterdrop UK is rated 4.7 based on 4,606 reviews