Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.70

4.7 Rating 4,606 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,606 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lots of choices to help people to drink more water in a sustainable way.”

Helpful Report

Posted 2 years ago

“Delivery was great and, after using the products for a while, I can say they are great quality. Everyone asks me where did I get them from! It was not easy to find some of these products in the market with these characteristics. Really happy I found them! I also had to use customer service once and it was smooth. I also visited their store in London Bridge for a gift and the staff was really helpful!”

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Posted 2 years ago

“Wide range of flavours and quick delivery”

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Posted 2 years ago

“Love these products, bought a 400ml glass bottle ( love) for a friend at work as she’d been admiring mine, such pretty colours, she loves it and as it came with a starter pack she’s been trying the different flavours and already made a purchase to get more!”

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Posted 2 years ago

“Really liked the different flavours in my advent calendar and Snow was perfect for the holidays! 🤗 I use them with my soda stream and i haven't touched sugary drinks in over a year!”

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Posted 2 years ago

“Waterdrop is a wonderfully innovative company, their products are exceptional and their customer service is second to none. I love their products so much so, I have shared with all of my family for Christmas. Any troubles I have ever experienced with products or apps or website, have been quickly resolved by the customer service team.”

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Posted 2 years ago

“Fab products, fab customer service! What more is there to say.”

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Posted 2 years ago

“Great company, no issue with the orders and all instructions were clear and precise. What I love is they think about sustainability, helping the planet, that's what matters for me. Their products are innovative and work.”

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Posted 2 years ago

“Ordered the advent calendar for my wife and she absolutely loved it. I won’t spoil it for others but came with some really useful accessories all to the high water drop standard”

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Posted 2 years ago

“Lovely flavours, great quality and style accessories bottles etc, fabulous reward scheme”

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Posted 2 years ago

“Waterdrop UK are my absolute favourite place to buy flavouring to make plain water taste so scrumptious. The flavours are delightful and customer service is second to none. Thank you waterdrop”

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Posted 2 years ago

“Great company!”

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Posted 2 years ago

“Convenient range of alternatives to buying drinks from the shop or just plain water which heats to room temperature quickly. A strength of flavour indicator would be helpful as some flavours have such a light taste so you want to add extra. Where as some have very strong flavour”

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Posted 2 years ago

“I love all products from waterdrop. Can't recommend them enough”

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Posted 2 years ago

“Since stumbling upon Waterdrop at a pop-up in Paris I have never looked back. A bit expensive yes, but it has encouraged me to up my water intake dramatically. Love it.”

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Posted 2 years ago

“Speady delivery with lovely packaging.Excellent customer service also”

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Posted 2 years ago

“Amazing product as always!!”

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Posted 2 years ago

“Lovely calendar with lots of drinks ❤️”

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Posted 2 years ago

“So glad I found you”

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Posted 2 years ago

“Really helpful in getting me to drink more water.”

Helpful Report

Posted 2 years ago

Waterdrop UK is rated 4.7 based on 4,606 reviews