Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,738 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

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English

“Ordered the ice tea versions Raspberries, Peach, Frozen lime and the mystery flavour. The three former are great, refreshing, fruity, not too sweet. The mystery flavour, spoiler alert, is Apple. I love myself a nice Apple and sparkling water mix. But I was disappointed about the Apple flavour. It is too intense, very pectin heavy in flavour, far too strong. I would try it again of water drop could change the recipe and make it more subtle, lighter flavour (disclaimer, I use one drop per litre as I like the flavours light). Fantastic flavours. But @waterdrop please keep developing the Apple flavour to something like a lovely light Granny Smith flavour!”

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Posted 8 months ago

“fantastic experience everytime I have shopped here and love the tracking of my deliveries so I can see when to expect them or even change the delivery date if necessary - just cannot stay away for long”

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Posted 8 months ago

“I really love all the flavours of waterdrops. I was just sad that this time BERRY BOOST was sold out.”

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Posted 8 months ago

“I really like to order with waterdrop. Just giving 4 stars as last order should be with me before Christmas and it arrived first after New Year. Thankfully nothing came damaged.”

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Posted 8 months ago

“I like the flask as I do a lot of travelling on the buses so really good for fravelling”

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Posted 8 months ago

“I love my Waterdrop bottles, I have three. They are really good quality, keep cold drinks perfectly cold and likewise with hot drinks - they’re perfect!!!”

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Posted 8 months ago

“Excellent product- I really like the apple flavour and koko pina flavour. It’s helped me drink a lot more water.”

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Posted 8 months ago

“Many thanks for my recent delivery, a taster pack just to top up my supplies and a new straw top for bottle to make drinking easier, I love your products...”

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Posted 8 months ago

“Timely delivery”

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Posted 8 months ago

“Really enjoyed the Cola, Frosted Lime, Orange and the Apple. Not so much the Lemon-Lime . Didn’t enjoy the Hibiscus Acerola.”

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Posted 8 months ago

“Good waterdrop products as always”

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Posted 8 months ago

“As usual waterdrop have delivered on speed and a great product”

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Posted 8 months ago

“This order didn’t reach me.”

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Posted 8 months ago

“Love the glasses! Great flavours.”

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Posted 8 months ago

“These are great. Next order already gone in. Cant wait for new flavours to arrive”

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Posted 8 months ago

“I have been a fan and customer of Waterdrop for five years. The flavours are great, and I love the invention of the Cola waterdrop. It has helped me cut down on my soda. Over the years, I have redeemed my points and received many brilliant free items. I also use the app, which helps me drink more water. The only room for improvement is the company that delivers for them as it isn't the best. They have lost multiple orders and are less trustworthy than previous companies that delivered for Waterdrop. You have to be prepared to wait and order in advance before you run out. Overall, Waterdrop is a five-star company.”

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Posted 8 months ago

“I am normally very happy with my Waterdrop orders but in this instance I was very disappointed. I placed my order on 15 December 2024 but it was not delivered until 2 January 2025. When I raised a query with customer services, I was told to refuse the order BUT everyone knows that these days if you are not in the courier just doorsteps the items”

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Posted 8 months ago

“Love, love, love Waterdrops ❤️ For anyone thinking about buying some, you won't regret it! I buy multiple flavours and add to a big bowl to create a lucky dip!”

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Posted 8 months ago

“Lovely flavours encouraging you to drink more water. Customer service really helpful, and quick in replying.”

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Posted 8 months ago

“Since discovering Waterdrop, my daily water intake has increased which is good for me and hopefully the planet!”

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Posted 8 months ago

Waterdrop UK is rated 4.7 based on 4,738 reviews