Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,740 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

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English

“I absolutely love Waterdrop. All their products, rewards scheme and customer service are brilliant.”

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Posted 2 years ago

“love it, was very impressed”

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Posted 2 years ago

“There products are truely wonderful, the micro drinks have enough flavour to not be boring and the vitamins in the water make me feel healthier, its like having a cheat drink that isnt a cheat drink”

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Posted 2 years ago

“Love love love the mew flavours!! We've followed waterdrop from the beginning and couldn't wait to try the new flavours on offer , was not disappointed. My only gripe is that hubby and the kids love it too so I have to share!!”

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Posted 2 years ago

“Im so glad I’ve found waterdrop! I eventually started drinking enough water and always so exited to try new flavours!!”

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Posted 2 years ago

“A fun way to keep hydrated”

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Posted 2 years ago

“I have a habit of drinking a lot of things like coke zero wich I thought carnt be good for me so I'd seen water drops adds and decided to give it a go and I very quickly found my 4 favourite Flavors and havent looked back since whilst the Flavors are subtle they are plenty to make drinking water competitive with soda.”

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Posted 2 years ago

“Love love love this company and socks spectacular”

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Posted 2 years ago

“Great products”

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Posted 2 years ago

“Great company!!! Love my waterdrops. Very easy to use and taste great!!”

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Posted 2 years ago

“Excellent items, quick delivery and service!”

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Posted 2 years ago

“Great product, love water drop so much. It’s tasty and it does help me to drink more water. Can only recommend.”

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Posted 2 years ago

“I have been using waterdrop for the past 9 months and love all of their products which encourage me to stay more hydrated. I have tried every drink they offer and I have not found one I do not like. plus reducing the amount of plastic around the world, especially in our oceans was a great USP for me. As I am diabetic, having no sugar in the products was the winning feature and allows me to drink as much as I like with no risk of affecting my blood sugar.”

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Posted 2 years ago

“Quality products, well packaged, quick service and kept up to date with parcel tracking.”

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Posted 2 years ago

“I love it. I’ve used it right away.look classy”

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Posted 2 years ago

“Great products, just a bit expensive”

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Posted 2 years ago

“I love the tumbler colour, is keeping hot long time the liquid inside, the lid is perfect, no leaks. But after 2 weeks of using the tumbler is losing his painting... What a pity! In mean time I've ordered another tumbler and I hope not have the same problem with the painting.”

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Posted 2 years ago

“I’ve purchased quite a lot of products from this company now and I will continue to do so. The Waterdrop capsules have gotten me drinking more water and being able to change the flavour per bottle makes a huge difference and it makes staying hydrated a lot more fun. However, after my second order they’ve stopped sending me emails asking for a review, which is frustrating as there are a few products I’d very much like to discuss, the main one being the Lucy smart cap! I got it recently with my reward points and as much as I wanted to like it, I don’t. It’s inaccurate, not as secure as a standard cap so can cause leaks and just not good value. I’d actively recommend avoiding this product as it’s just disappointing”

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Posted 2 years ago

“The flavours are incredible and the presentation box is adorable and amazing quality.”

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Posted 2 years ago

“I absolutely LOVE the Snow flavour and have already ordered more! I wish you did it all year round. My favourite from the sample pack was the Blackcurrant which I also ordered with the Christmas Snow pack. I am a huge convert to Waterdrop and will definitely be ordering regularly.”

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Posted 2 years ago

Waterdrop UK is rated 4.7 based on 4,740 reviews