Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,678 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,678 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

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English

“Waterdrop is such and incredible company with an amazing ethos. The customer services staff cannot do enough for you and you definitely feel valued as a customer. The products are amazing and addictive 💕 Overall 10/10.”

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Posted 2 years ago

“Absolutely love this company, the products and the wonderful offers that make me feel valued as a customer. Great customer service, keep up the good work waterdrop UK 👏”

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Posted 2 years ago

“My boyfriend has been obsessed with my waterdrop so I got him a starter set of his own and he’s over the moon. The water stays cold for so long and the drop is the perfect amount of flavour.”

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Posted 2 years ago

“I do love waterdrop and I am so pleased discovered this amazing company. I have had a couple of issues with my last orders. But these were resolved in a timely manner. Would highly recommend for those that want to drink more water”

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Posted 2 years ago

“I absolutely love waterdrop. The microdrinks taste amazing & have genuinely changed my life so much. I usually neglect my health needs but now I'm more in tune with my body and I've managed to get over my soda addiction. My only gripe is that some of the thinner glass items arrive broken and I think these to be packaged in better packaging. However, the customer service are usually helpful and quick to respond.”

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Posted 2 years ago

“I LOVE waterdrop they really make me drink water as I dislike the taste of it. I love their products. Snow is gorgeous, a bit like Flair and Love but maybe more fruity.”

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Posted 2 years ago

“I have loved every product from Waterdrop. They are a great company and have good service. I like the reward scheme, I have been able to get a few things now with points accumulated. It’s great!”

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Posted 2 years ago

“Excellent, fab customer service too!”

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Posted 2 years ago

“Since I bought my first order, I want to order only more !”

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Posted 2 years ago

“Waterdrop does exactly what it's supposed to - it makes me drink far more water than I otherwise would. I've tried most of the flavours. They are subtle and refreshing, not sweet.”

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Posted 2 years ago

“Bought these for my anxious daughter who said they help her sleep no”

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Posted 2 years ago

“I’ve found a new favourite in Snow”

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Posted 2 years ago

“My favourite evening beverage”

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Posted 2 years ago

“Good quality products and prompt delivery.”

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Posted 2 years ago

“I am really enjoying the different flavours of waterdrops and now have started drinking the teas. Customer service is also 5⭐️”

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Posted 2 years ago

“Unfortunately, it’s in a drawer because I can’t get it to work! Glass bottle, steel bottle. Got in touch with customer services tried their advice. It still doesn’t work. Gave up!”

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Posted 2 years ago

“Fantastic company with one of the best customer service ever! Polite, friendly and highly professional, every issue sorted out fast and to top satisfaction!”

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Posted 2 years ago

“Love these bottles for my children! They are absolutely gorgeous and going to make a great Christmas present I just know they will love them!”

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Posted 2 years ago

“Their drinkware is just stunning - I get so many compliments when I use them!”

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Posted 2 years ago

“Love this drink, but it’s a limited edition, so took this opportunity to buy in bulk. Delivery is so much quicker now in the UK.”

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Posted 2 years ago

Waterdrop UK is rated 4.7 based on 4,678 reviews