Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.70

4.7 Rating 4,821 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,821 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love the flavours, but really disappointed that the bottle smashed to smithereens first time it was knocked from the table, even though it was in its protective sleeve 😪”

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Posted 3 years ago

“Water drop is helping me keep my hydration levels high! With the app and the different flavours I have no excuses! Especially now I have my gorgeous flair bottle too!”

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Posted 3 years ago

“I’m really loving the warm caramel roobis it’s quite addictive out of mellow mint and caramel roobis I think the roobis is my favourite which are the two hot drinks selection”

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Posted 3 years ago

“I am usually quite good with my water consumption but these little cubes took my intake to a new level.”

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Posted 3 years ago

“Really nice company with excellent products!”

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Posted 3 years ago

“Had a problem with one of the bottles I purchased but this was sorted immediately by the excellent customer service. Really enjoying the purchases from waterdrop which has helped me cut down on sugary drinks.”

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Posted 3 years ago

“I love Waterdrop- finally, I manage to drink enough (o my took me 40+ years). Wonderful company with excellent customer service and an amazing rewards program. When I had questions regarding a recent order, they got back to me within hours and sorted everything really quickly.”

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Posted 3 years ago

“Great quality and fantasic selection of drinks in the starter set”

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Posted 3 years ago

“Brilliant, love all the micro drinks 😋”

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Posted 3 years ago

“I hadn’t ordered for a while as I had problems with shipping post Brexit so I was amazed that I got my order in 2 days. Thank you Waterdrop UK a very happy surprise”

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Posted 3 years ago

“Since I have started using waterdrop, I have massively increased the amount of water I am intaking. 100% recommend.”

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Posted 3 years ago

“Great company. Customer service is top notch.”

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Posted 3 years ago

“Loved it! Subtle but floral taste and very pretty packaging”

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Posted 3 years ago

“I purchased a few different things within two orders, I wanted to try the new Oro and Snow was finally back in stock so I had to try two of them. Both of these flavours are amazing and I could not be happier with my Sky bottle, the Rainbow bottle came out so I just had to complete another order but chose to order the starter pack to get additional Drops and add a few favorites of boost, defence, Love, Sky I loved my whole order. The free gifts of two orders were amazing too I got the relax 600ml bottle and because I had done two orders each came with a waterdrop key ring I'm so excited!”

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Posted 3 years ago

“Love all of them took them on holiday and used them every day. Only down side when you order a few is the postage on top of vat makes them expensive. But overall I love them”

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Posted 3 years ago

“Water drop you have me hooked,loved visiting the London shop recently too.”

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Posted 3 years ago

“The service has been really good. The product has been really helpful for my daughter and me.”

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Posted 3 years ago

“Tremendous! For bringing a great selection of bottles that look excellent ❤️”

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Posted 3 years ago

“Delighted with the multipacks and my free glass bottle. Thanks for your. Prompt delivery too.”

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Posted 3 years ago

“nice to have some different flavours to choose from every now and then”

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Posted 3 years ago

Waterdrop UK is rated 4.7 based on 4,821 reviews