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Waveney River Centre Reviews

4.3 Rating 2,379 Reviews
84 %
of reviewers recommend Waveney River Centre
4.3
Based on 2,379 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 82%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Easy
Read Waveney River Centre Reviews
Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022
Kathy Burton
Waveney River Centre 5 star review on 26th November 2021
Bradie Hubbard
Waveney River Centre 5 star review on 26th November 2021
Bradie Hubbard
Waveney River Centre 5 star review on 26th November 2021
Bradie Hubbard
Waveney River Centre 5 star review on 26th November 2021
Bradie Hubbard
Waveney River Centre 5 star review on 19th November 2021
Vicky Elsom
Waveney River Centre 5 star review on 13th November 2021
Emmi Macpherson
148
Anonymous
Anonymous  // 01/01/2019
We stayed in the Carlton penthouse with its fabulous views and lovely interiors. Clean, spacious. and warm. The small shop on site was well stock with stores if needed. The Waveney Inn menu has something for everyones tastes and its a good place to relax.
Helpful Report
Posted 6 years ago
Nice place for a relaxing stay, but also plenty to do as well.
Helpful Report
Posted 6 years ago
We have enjoyed our stay however do feel that the touring pitches need to be better maintained. They are rather restrictive and do not really have the room to put up an awning, the surface has a lot of the matting showing through and therefore could do with being topped up by more pebbles, however our main concern was the drainage at first the water was coming back up in our shower we resolved this however the smell from the drain was very offensive on not only our drain but also our neighbors also we had to put a full bottle of bleach down to eliviate this smell. We also were led to believe that only 1 car per pitch and several pitches had several cars parked hence causing some obstruction on the access
Helpful Report
Posted 6 years ago
Basically appalling
Helpful Report
Posted 6 years ago
On arrival to our so called super pitch, we were dismayed to find that we could only just fit our touring van and awning on the pebble surfaced pitch. No room for the car which we had to park in front of the pitch, and had to stare at for two weeks. No room for chairs and tables either. Also when we tried to connect grey waste outlet on this ‘superpitch’ We found that the drain was actually higher than the outlet on our van! Water does not flow uphill... We paid £440 for two weeks on this pitch, plus £50 for a trail and sail berth for our Avon boat, plus 26 quid for a Broads river licence. Might have been cheaper to go to France.... The staff were pretty oblivious to any complaint we made regarding grey water drainage on the so called superpitch. We have visited much superior sites than this. They don’t even have a service area for motor homes. Would never visit this place again.
Helpful Report
Posted 6 years ago
Great staff and clean facilities. Only 1 issue, the kingfisher pitches really need the hedges cutting lower and trimmed back.
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Posted 6 years ago
A lovely relaxing environment for a need break. Staff are very attentive. Welcome pack a pleasant suprise.
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Posted 6 years ago
Great. We'll be back.
Helpful Report
Posted 6 years ago
very professional, quick check in, boat tutorial also very good on return boat clean all questions we had answered only thing missing was a broom or similar to clean inside carpets as we had a dog with us it would have been good. will be booking again
Helpful Report
Posted 6 years ago
Lound lodge was a shambles! Falling apart and we had to ask for the stuff that was advertised. Mould on the bath. Hot tub falling apart. And compared to others it was a state! The staff where lovely as was the pub but for what we paid was very very disappointed and will be putting it on TripAdvisor etc so others don't make the same mistake
Helpful Report
Posted 6 years ago
Lovely campsite and very clean facillities.
Helpful Report
Posted 6 years ago
We enjoyed our brief stay. Two issues noted for your consideration. Climbing the stairs is something of a challenge to the 'less mobile' residents. Secondly, it is rather tedious to pay at each visit to the bar. Why not allow for for the total bill- including food, payable, at the one final visit to the bar- or even better, at the dining table ?
Helpful Report
Posted 6 years ago
Lovely setting, only fault I could find was that shop only held very limited supplies, so we had to get Asda to deliver essentials
Helpful Report
Posted 6 years ago
we stayed a couple of nights in a yurt, which was extremely comfortable. The site is very peaceful & calm. The staff are very polite and helpful. Food at the Inn on site is fine, Pub grub & family orientated.
Helpful Report
Posted 6 years ago
Overall okay stay apart from when we attempted to use the swimming pool, at no point at check in or in the literature received did it say you had to book a time slot for the pool, tried to use it with two young kids only to be turned away as according to the man at the desk you had to book a slot and currently the pool was at capacity according to him of 25,on counting I could see 11 people within the pool and this was the last time slot for the day according to the man, however two hours later on passing the pool, different people were using the facility. Obviously a case of I'd your face fits your aloud admission. Surely if this is the case, reception should be informing visitors of this on check-in.
Helpful Report
Posted 6 years ago
A great combination of location and facilities with friendly and helpful staff. The variety of camping / glamping options is great. The swimming pool and marshland walks help add great diversions. Thoroughly recommended.
Helpful Report
Posted 6 years ago
We had a great stay, and it's a lovely location. We were very pleased with the friendliness and helpfulness of the staff, including the person who amended our telephone booking so that we didn't have to shift to a different campsite on the second night. Clean loos and good camping facilities for us, our dog and our little VW camper. The one gripe that we did have was with the day hire on the river, which we booked with friends who were staying in the inn. We were late being sent off, nearly half an hour waiting around, which made the warnings about dire financial penalties for being even a few minutes late seem really unfair. The boat was OK and we all took turns at the helm. Some of the controls and markings were worn and hard to read and it took most of the journey there and back before we realised the water pump had been switched off, and that if we disobeyed the warning not to touch the switches we had water for coffee and washing up. A few basic supplies of coffee and tea would have been nice - we did bring our own. I don't want to detract from the friendliness of everyone - they were all great, and they did listen to our suggestions for improvement. Overall we felt like we paid a fair price for the site, that the meal at the inn was passable, the hospitality was great but we didn't quite get the experience and value for money we were expecting for the boat hire itself. And it rained on the way back from Reedham, but we can't pin that one on Waveney River Centre, although it would be nice to have had a windscreen wiper that wiped. PS site and boats are dog friendly - the restaurant as well - but the rooms in the inn are not. What's that about?
Helpful Report
Posted 6 years ago
Lovely area. Very dog and child friendly. The hotel room at the Waveney Inn was superb. Pool really nice and very quiet in school term time. Parking spaces rather limited at weekend.
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Posted 6 years ago
Nice clean facilities good play area and swimming pool nice food at the restaurant Shop was useful to have but could have more produce etc for sale.
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Posted 6 years ago
The centre is great in itself. The pub serves fantastic food and all the waitresses are lovely. The lodge was very clean and tidy and hot tub was amazing. We have stayed in lodges before and this one was a little tired compared those. Not as luxury as we thought but still good. Having said that we had a great weekend, so peaceful and relaxed. We would go back again.
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Posted 6 years ago
Waveney River Centre is rated 4.3 based on 2,379 reviews