Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.29

4.3 Rating 2,379 Reviews

84 %

of reviewers recommend Waveney River Centre

Company Reviews

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Metrics

4.3

Based on 2,379 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was just ok. Staff were friendly but accommodation was dated and the beds were just awful. 4 nights of bad sleep with soft, rubbish, elderly mattresses was not good. I would urgently recommend a refurb with quality beds. Pub was just ok - food was average but staff were nice. I wouldn’t come back unless the beds were better.”

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Posted 4 years ago

“Really enjoyed it. Kids loved the park and swimming. Hired boat for the day which was great. Yurt was in good location. Would be good to have a field area where we could play ball games. Waveney Inn staff were very nice and accommodating. Showers and toilets were regularly cleaned.”

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Posted 4 years ago

“The site as a whole is lovely, the food from the waveny Inn was very nice and a good price. A lovely destination for couples and families. Unfortunately the only downside was the temperature of the escape pod. We had the doors open all evening to cool it down for when we went to bed but even with the window open and a fan on, the heat was just unbearable. We considered sleeping with the doors open but didn't deem that very safe but with just the window alone it wasn't enough. It would be more ideal in the cooler months but for summer it is way too hot. When we left we expected it to be warm outside but it was borderline chilly so it wasn't even the weather making the pod hot. We struggled to sleep and therefore decided to leave the pod early and drive home in the middle of night which wasn't ideal. It's a shame that such a nice day/evening had to be cut short.”

Helpful Report

Posted 4 years ago

“Beautiful location. However the whole place could use a bit of investment and TLC. The Inn toilets are a bit run down. We couldn’t get a table to eat whilst we were there but did go for drinks on a few occasions. The crew on the boats/ferry were very helpful and friendly. Staff in the shop and bar were much less pleasant. The pitches for campervan and tents are really close together making for a noisy site. Other than a play area there isn’t a lot else kids can safely do on their own. The shop doesn’t sell ice, unusual for a shop on a campsite/marina. The map on the One day hire boats is partially obscured by the addition of photos and therefore hard to use. Having maps with suggested routes and rough journey times would make the boating experience easier.”

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Posted 4 years ago

“Very pleasant site with good facilities Covid accepted. Our lodge Beccles was showing signs of wear and tare but was clean and comfortable and made for a relaxing weekend. We enjoyed having the day boat as well.”

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Posted 4 years ago

“Stayed in Hotel wouldn't say it's a Luxury Hotel but was nice. Very noisy in am as a tractor backwards and forwards ti empty bins! Also woken by a delivery driver knocking on dors shouting ARGOS!! As left room saw a bed frame left at top of stairs!! Shower in room was very slow to run away and had to turn off as we showered or it would have flooded!!!”

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Posted 4 years ago

“No water to top up motorhome slow service at pub,but staff very help full. Pitch no water supply.”

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Posted 4 years ago

“Wonderful night away in a beautiful location.”

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Posted 4 years ago

“A really lovely setting, extremely helpful and friendly staff.”

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Posted 4 years ago

“Lovely position and good facilities”

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Posted 4 years ago

“We stayed in the Chart room. Nice room, plenty of milk with the tea and coffee which made a welcome change from other hotels. Only downside with the room was the very obvious water ring on the bedside table. Staff were lovely, very helpful. Sadly the bar shut at 10 every night we were there which was a shame, spoilt the stay a little. Other than that a lovely few days.”

Helpful Report

Posted 4 years ago

“Lovely site in a beautiful location. Staff were friendly and all the facilities were clean. You're quite packed in, we stayed in a yurt and it was a bit of a squeeze getting our family car in and very close to the tent pitched opposite.”

Helpful Report

Posted 4 years ago

“With the current situation of the COVID 19 the Waveney river centre are doing a fantastic job. We had the weekend in our touring caravan. The showers and toilets were spotless with hand sanitizer outside every door. The restaurant and bar has plenty of seating with social distancing in place. The bar is also offering a takeaway delivery service which we used and was lovely. We hired a boat for the day and this was also cleaned to a high standard. We have a fantastic weekend.”

Helpful Report

Posted 4 years ago

“Stayed for weekend in a lodge. Excellent site with private hot tub. Reception staff friendly and informative. Food from Waveney Inn good and we had delivery too. We had an excellent weekend and would recommend.”

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Posted 4 years ago

“Overall we enjoyed our stay over three nights in our motorhome. We enjoyed taking our canoe out on the river. We'd use the site again, mainly for easy access to the river.”

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Posted 4 years ago

“Was very pleased with our tent pitch location (coot 5) would love to come back”

Helpful Report

Posted 4 years ago

“The Waveney River Centre is in a fantastic riverside location with undisturbed views over the river and countryside, it’s the perfect place for a relaxing weekend. Check in was over the phone before we arrived, which was great, thus avoiding the need to venture in to reception which always looked fairly busy. We did try to contact reception a couple of times during our stay but couldn’t get through, whilst there is an emergency number, nothing was that urgent to ring them out of hours. With the exception of the far end of the centre which is a fenced off building site (and looks out of keeping with the rest of the centre) everywhere was well presented, clean and tidy. The camping area looked a bit cramped but lodges were well spaced out with easy access and parking alongside the accommodation. River activities were easily booked on line and staff, whilst social distancing, were on hand and helpful at the waters edge when departing and returning. We found the centre to be quiet with guests adhering to social distancing and above all being respectful of others who were holidaying at the centre. This came very close to being a 5 Star review only let down by a few niggles such as poorly maintained appliances and little bits of dilapidation within the lodge. Whilst none of this detract too much from our lovely stay, when paying top dollar one could reasonably expected these items to have been made good by housekeeping during their post/pre let inspection. The acid test is would we stay again, undoubtedly yes.”

Helpful Report

Posted 4 years ago

“Just got back from 3 nights of camping at Waveney River Centre. We arrived on Thursday afternoon and quickly checked in and went to set up on our pitch. The pitch was perfect for us, we had enough space. A couple of things that could have been better were that our pitch was quite rocky which meant putting pegs in the ground wasn't the easiest in some places. We also were a bit annoyed that the electric hookups were in 2's which mean ours was stuck behind our car, making it an issue when we needed to use it as our lead (which was pretty long) did not reach round to anywhere near our tent or seating area. The facilities were ideal, the toilets and showers were very clean and a big surprise. Much better than expected. We did not use the pool but the option was nice. The scenery is beautiful, right on the marina and river. Perfect for fishing and relaxing. Everyone was very friendly, it was the right amount of noisy at most points, nice to hear chatting and music and kids playing, but everyone was also respectful and it was quiet whenever we went to bed. Overall we had a great experience and would definitely recommend this to our friends and would think about coming back.”

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Posted 4 years ago

“Very friendly, great boat, and a wonderful experience”

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Posted 5 years ago

“Lovely location. Great facilities, very clean. Would recommend to friends”

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Posted 5 years ago

Waveney River Centre is rated 4.3 based on 2,379 reviews