Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.84

4.8 Rating 6,397 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.8

Based on 6,397 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

Visit Website

Write Your review

Tell us how Welcome Pickups made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bookedyour taxi, but did not get aconfirmation. It made me doubt if the booking had been successful. Next day I got again your message " donot forget to book your return"That made my doubt greater. I was so confused...was it booked or not.... do I have to book now? At the reception of the hotel they got a message that my taxi to " the airport" !!!! would come to pick me up. That was the third time you confused me ( I wanted to go to the trainstation J. Sorolla!!) To much confusion !!! I decided to take a taxi in the street. And I was very surprised.. the price to drive me to the train station J. Sorolla was€6,75 . You charged me €22,= !!! What a difference. A good reason not to book your taxi on line!!!”

Helpful Report

Posted 5 years ago

Hello Willy, We always appreciate customers who take the time to give us their feedback and will make sure to implement additional precautions to improve our services. After checking your case, we have noticed that the confirmation email was sent to your email immediately after the booking completion on January 1st at 14:39. There could be that the email was automatically sent into spam folder. Please always make sure that you checked the spam / junk folder , as it may end up there. We are really sorry for the confusion you have experienced and we do hope you will give us another opportunity to Welcome you, at which time we will spare no effort in providing you with the seamless experience you deserve. Welcome Pickups team

Posted 5 years ago

“My wife and I used their services while visiting Athens, Greece. Absolutely great service. Our driver Charis Kosmas was prompt, professional and very knowledgeable about Greek history. He talked about some history and even stopped at a few locations along the way to our hotel to give us an understanding of where we were (it was night time). We ended up purchasing a private tour for the next day we were so impressed. I will definitely be using their services in the future when I return and I strongly recommend Welcome Pickups to anyone!”

Helpful Report

Posted 5 years ago

Thank you for this amazing feedback. We are thrilled to learn that all your Welcome experiences have been so professional and enjoyable. We know you had many options to choose from, we thank you for choosing us and appreciate your support. Look forward to your next journey with us!

Posted 5 years ago

“Not spectacular but on time and convenient and that is more than enough for the industry”

Helpful Report

Posted 5 years ago

Glad you are generally happy with the service you received. Thank you for sharing this with us.

Posted 5 years ago

“Excellent Services”

Helpful Report

Posted 5 years ago

We are delighted to hear that you are happy with our service. We hope to see you on board with us soon.

Posted 5 years ago

“I was picked up on time by my friendly driver. He gave a generous informative tour of Berlin. I would definitely recommend Welcome Pickups. I have also used Welcome to pick me up at the airport. They send confirmation emails with details and a photo of the driver. Great service.”

Helpful Report

Posted 5 years ago

Amazing! Welcome Pickups has the best customers! Thank you so much for your support!

Posted 5 years ago

“Excellent service”

Helpful Report

Posted 5 years ago

Many thanks for your feedback. We are glad your happy with our service.

Posted 5 years ago

“Excellent service!”

Helpful Report

Posted 5 years ago

Hello, We are delighted to hear that you are happy with our service. We hope to see you on board with us soon. We wish you all the best

Posted 5 years ago

“Amazing service”

Helpful Report

Posted 5 years ago

Thank you for such wonderful feedback! This is great to hear and we are so happy that our driver was able to enhance your Welcome Pickups experience. We really appreciate you taking the time to let us know how enjoyable and professional you found your trip to be. We look forward to your next journey with us. We wish you all the best

Posted 5 years ago

“Everything was perfect and smooth even amidst the worst strike of public transport in Paris. Welcome taxis still had a normal price, which we value greatly!”

Helpful Report

Posted 5 years ago

Thank you for this amazing feedback. We are thrilled to learn that all your Welcome experiences have been so professional and enjoyable. We appreciate your support and we look forward to your next journey with us! We wish you all the best

Posted 5 years ago

“The driver is on time and knowledgeable.”

Helpful Report

Posted 5 years ago

Hello, We are delighted to hear that you are happy with our service. We hope to see you on board with us soon. We wish you all the best

Posted 5 years ago

“Very professional”

Helpful Report

Posted 5 years ago

We thank you for your kind words! We do hope you won't hesitate to use our services again in any of our Welcome destinations! In the meantime, allow us to wish you many more happy adventures! We wish you all the best

Posted 5 years ago

“Real professionals”

Helpful Report

Posted 5 years ago

Thank you for your rating! We really appreciate your feedback and hope you will use our services again. We wish you all the best

Posted 5 years ago

“Very recomindet very good service”

Helpful Report

Posted 5 years ago

It was a pleasure to have you! We do hope you won't hesitate to book your transfers with us again, whether in a big or small group. Stay tuned for offers and updates! To many more happy and safe travels! We wish you all the best

Posted 5 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. We wish you all the best

Posted 5 years ago

“Très bien mais faudrait adapter la langue lors des mails Merci”

Helpful Report

Posted 5 years ago

Thank you for your review! We look forward to seeing you again in our other destinations. Did you know that we cover more than 50 cities around the globe at the moment? Give us a follow to know more about us and our destinations and to receive offers. We hope to see you soon again! We wish you all the best

Posted 5 years ago

“Very good service when we contract it”

Helpful Report

Posted 5 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. We wish you all the best

Posted 5 years ago

“Excel·lent Job. Make travel easier”

Helpful Report

Posted 5 years ago

Wow, what a nice review! Thank you for trusting us! We do look forward to seeing you again soon! We wish you all the best

Posted 5 years ago

“Sehr gut 😊 nett und pünktlich”

Helpful Report

Posted 5 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Find us on social media to know more about us, our products and services. We wish you all the best

Posted 5 years ago

“Antonio our driver was wonderful! He was on time and gave us lots of useful information to Naples. Would highly recommend him!”

Helpful Report

Posted 5 years ago

Thank you for your rating! We really appreciate your feedback and hope you will use our services again. We wish you all the best

Posted 5 years ago

“Excellent service. Very helpful and prompt. Friendly driver.”

Helpful Report

Posted 5 years ago

Wow, what a nice review! Thank you for trusting us! We do look forward to seeing you again soon! We wish you all the best

Posted 5 years ago

“The drivers we had were on time, knowledgeable and friendly”

Helpful Report

Posted 5 years ago

Thank you for trusting us! We really appreciate it! We look forward to seeing you again in our other destinations too! We wish you all the best

Posted 5 years ago

Welcome Pickups is rated 4.8 based on 6,397 reviews