Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.84

4.8 Rating 6,398 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.8

Based on 6,398 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt pick up both too and from the airport. Driver also shared some insights to the city. Very good service”

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Posted 6 years ago

“Great service with experienced drivers”

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Posted 6 years ago

“Landed at the airport late night and after opening my phone to text the driver we discovered our ride was canceled (then we also saw a refund email was sent to us while we were flying). We were with two small children and were very upset about this unexpected cancellation. We grabbed a regular taxi instead. This was very disappointing and I would have expected them to find an alternative driver if they had to, but they didn't. Instead Welcome Pickups offered to pay our trip back to the airport at the end of our vacation (in addition to refunding us for the first trip we had booked, of course), if we booked it through them, to which we agreed only because it was free. The driver got delayed in pick up time apparently due to a late incoming flight - and was eventually late to pick up by 50 minutes - which again was very troubling to say the least. So far we have all the reasons to give a very poor grade, but eventually we decided to rank them as 4 stars because both the driver and online support were very nice and helpful despite all trouble, since the ride itself was comfy, relaxed, and safe, and since the compensation (about a 50 euro worth ride to airport) seemed overall adequate. I am not a 100% sure I would book with them again, but given the above and how nice everyone was I might give Welcome Pickups another chance next time.”

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Posted 6 years ago

“He was perfect early and ready to go”

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Posted 6 years ago

“Excellent service, great drivers, on time generous cars”

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Posted 6 years ago

“Very good. Would recommend”

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Posted 6 years ago

“Quick and hassle free way to travel. Great communication with service and the driver prior to collection.”

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Posted 6 years ago

“On time . Friendly driver . Great communication from company before date of pick up re the name & photo of driver assigned.”

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Posted 6 years ago

“Through email contact everything went really easy. Thx Welcome team”

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Posted 6 years ago

“This was the second time in Barcelona and we chose Welcome to drive us to and from hotel and airport. This was pre-booked before trip date, they had our flight numbers and coordinated the rest. The drivers were nice, polite and on time. Recommended.”

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Posted 6 years ago

“C’était super. Les chauffeurs à l’heure et tous deux très sympathiques. Je recommande cette société à tous. Merci beaucoup et sûrement à l’annÉric prochaine.”

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Posted 6 years ago

“Easy pick up. Comfortable vehicle and very driver. Hassle free experience”

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Posted 6 years ago

“Our driver Apostolis was great. He was on time and was very personable amd knowledgable about the city. Our 50 minute trip to the airport was a fun way to end our Greek holiday. The service is reliable, the car is clean and Apostolis apoke excellent English. For the 4 of us it was a good choice that was also good value to get to the airport. I would use the service again.”

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Posted 6 years ago

“Our driver was fabulous - friendly and informative. And right on time!!”

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Posted 6 years ago

“Michail was prompt, courteous and a safe driver. His car was clean and well maintained. He was very personable, even at a very early hour for our airport pick-up. He is a five-star driver without question.”

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Posted 6 years ago

“Organized, great people at airport and driver”

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Posted 6 years ago

“Simply amazing”

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Posted 6 years ago

“An excellent easy service. Very friendly and helpful drivers. Would highly recommend welcome pickups.”

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Posted 6 years ago

“Very reliable and efficient service . Highly recommend .”

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Posted 6 years ago

“I am very empress by pickup service they are very knowledgeable and on time I did use the service last year and this year love it”

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Posted 6 years ago

Welcome Pickups is rated 4.8 based on 6,398 reviews