“It looked very nice in the picture unfortunately it went missing in the post - I never received it - whoever did I hope you are enjoying it
I was told it would be delivered at a certain time and the delivery was apparently 2 hours before they said”
“Great delivary time, good response to my emails - however, no accecptable reponse to my complaint. The response was 'send the tree back if you want' when its the 8th december with a decorated tree and no replacement...”
“We bought the 6 foot pre-lit tree very disappointed. Looked great on line once assembled what a sad looking tree it was. We kept it and it's standing on a storage box back of sofa which I must be honest looks exceptable. Our unlit tree of at least 48 years now takes pride of place in centre of lounge. Have now no plans to replace it in the future. We do now have two trees in lounge.”
Hi Keith!
Thank you for sharing your experience with the 6-foot pre-lit tree. We're sorry to hear that it didn't meet your expectations once assembled. It's great to know that you've found a way to position it in your home. Your unlit tree sounds like a cherished centerpiece, and we appreciate your loyalty to it over the years!
We value your feedback as it helps us improve for future customers. If there's anything we can do to assist you further, please reach out.
Wishing you a wonderful festive season with your two trees!
Warm regards,
The WeRChristmas Team 🌟🎄
Hi Fiona!
Thank you for your feedback on the wreath. We're thrilled that you were pleased with its quality! We understand your desire for more lights to really enhance its beauty. Your comments are valuable as we continuously work on improving our products. We appreciate your input and hope you find the perfect way to brighten up your festive décor!
Wishing you a joyful Christmas!
Warm regards,
The WeRChristmas Team 🎄✨
Hi John!
Thank you for sharing your feedback. We're sorry to learn that the products received didn't always align with your expectations. We continually strive to provide accurate representations online and we are always looking at ways to improve for our customers. Your insights are invaluable in helping us improve. We appreciate your support and hope to serve you better in the future!
Wishing you a wonderful Christmas!
Warm regards,
The WeRChristmas Team 🎄✨
“Saw thus online and loved it, it was delivered and was in a tiny box, when I got it out all of the silver balls were scratched and the silver was black all over, I did get 20% off but I wouldn't order one as no packaging and expensive for what came”
“Not impressed to be honest was expecting a lot more, trees and decorations looks beautiful online but I have to say I am very disappointed. Delivery was very good fast and well packed just disappointed in the products”
“Delivered the next day. Looks fine but will not be put up till nearer Christmas so cannot comment on the bulbs annd quality.Ask me after Christmas if ok probably 5 stars.”
Hi Jonathan!
Thank you for your review! We're glad to hear that your item was delivered promptly. We totally understand wanting to wait until closer to Christmas to fully appreciate it. Please feel free to reach out after Christmas to share your thoughts, and we hope it brings you joy! 🎄
Wishing you a wonderful festive season!
Warm regards,
The WeRChristmas Team ✨🎄🎁
“The purchase of our new Christmas tree was seamless online. However when the item was delivered, it basically looked like it had been dropped from a multi-storey building. The box is very badly damaged and as such we strugged to get it into the house. No assistance whatsoever from the delivery drivers either. We have not yet checked the item but have photographed the box and will report back if the tree is damaged in any way once we have it out of the box”
Hi Angela!
Thank you for your feedback. We're glad to hear your online purchase experience was seamless, but we're truly sorry to learn about the condition of the delivery. We understand how frustrating this can be and appreciate your patience in examining the item. Please do let us know if there are any issues with the tree itself, as we want to ensure you’re completely satisfied. Wishing you a wonderful festive season ahead!
Warm regards,
The WeRChristmas Team ✨🎄
Hi Stacey! We appreciate your feedback and understand how frustrating that can be. If you have any questions or need assistance, please don't hesitate to reach out. We're here to help! Hope to hear from you soon! 🎄
“Ordered cluster lights in after Christmas sales arrived about the right date but no transformer rechecked my order etc and ok being done transformers are extra ok tried to order one guess what no transformers in stok and they don’t know if they will be having any more in”
