“Delivered the next day. Looks fine but will not be put up till nearer Christmas so cannot comment on the bulbs annd quality.Ask me after Christmas if ok probably 5 stars.”
Hi Jonathan!
Thank you for your review! We're glad to hear that your item was delivered promptly. We totally understand wanting to wait until closer to Christmas to fully appreciate it. Please feel free to reach out after Christmas to share your thoughts, and we hope it brings you joy! 🎄
Wishing you a wonderful festive season!
Warm regards,
The WeRChristmas Team ✨🎄🎁
“The purchase of our new Christmas tree was seamless online. However when the item was delivered, it basically looked like it had been dropped from a multi-storey building. The box is very badly damaged and as such we strugged to get it into the house. No assistance whatsoever from the delivery drivers either. We have not yet checked the item but have photographed the box and will report back if the tree is damaged in any way once we have it out of the box”
Hi Angela!
Thank you for your feedback. We're glad to hear your online purchase experience was seamless, but we're truly sorry to learn about the condition of the delivery. We understand how frustrating this can be and appreciate your patience in examining the item. Please do let us know if there are any issues with the tree itself, as we want to ensure you’re completely satisfied. Wishing you a wonderful festive season ahead!
Warm regards,
The WeRChristmas Team ✨🎄
Hi Stacey! We appreciate your feedback and understand how frustrating that can be. If you have any questions or need assistance, please don't hesitate to reach out. We're here to help! Hope to hear from you soon! 🎄
“Ordered cluster lights in after Christmas sales arrived about the right date but no transformer rechecked my order etc and ok being done transformers are extra ok tried to order one guess what no transformers in stok and they don’t know if they will be having any more in”
“So, up until today I would not have given WeRchristmas any stars! I ordered my 8ft pre-lit Balsam fir Christmas tree on 6th December and received it today! For communication, I give zero stars! I tried like everyone else to call and email. I turned to cancel, I asked for a refund and I opened a dispute with PayPal. Still nothing! ... all of a sudden I was notified that it had shipped but couldn’t track it. SO frustrating! ... today my tree arrived! ... my 3 star rating is for the tree, and the tree only. It really is fantastic. I assembled it to check the quality and that it actually was pre-lit. All in all, I really would not recommend WeRchristmas purely for their poor customer service. I would however, recommend their products. I hope they can learn from these dreadful reviews. Communication is key and is the only sure way of keeping customers happy. I wish the business success for the future and really hope they learn from their mistakes.”
“I ordered a slim pre lit frosty tree and when it arrived the lights on the top part of the tree didn’t work. I have sent 18 emails and countless calls to request a returns label to get a refund but I have been ignored and still have a faulty Xmas tree that cost me £65 not happy with this company no customer service at all”
