Hello Lynn,
Thank you for sharing your thoughts with us. We're sorry to hear that the product didn’t meet your expectations, particularly regarding the material. We strive to provide quality items, and your feedback is invaluable as we continue to improve. If there's anything we can assist you with, please don't hesitate to reach out to our customer service team!
Warm wishes,
Team WeRchristmas
Hello Jaime,
I’m truly sorry to hear that your parcel is missing again. We understand how frustrating this can be, especially when you are looking forward to receiving your items.
I can see you've currently got on going correspondence with our customer service team, we hope this matter can be sorted as soon as possible!
Kind regards,
Team WeRchristmas
Hello Steven,
Thank you for your wonderful review! We're delighted that you found a great selection at prices that suit you, and we appreciate your recognition of our quick delivery service.
Warm regards,
Team WeRchristmas
“WeRchristmas is my go to shop because of the quality and ease of order and delivery. January is my favourite time to buy as whatever I pick up then, I always forget about until it's time to get the decs and lights out the following Christmas. Happy Christmas me!!!!”
Hello Caroline,
Thank you for your lovely review! We're thrilled to be your go-to shop and delighted that you enjoy the surprises waiting for you each year. Happy shopping now and merry times ahead!
Warm wishes,
Team WeRchristmas
“Ordered quite a lot from WeRchristmas and customer service and speed of delivery is excellent. Best I've encountered in a very long time. Will be back. Denise. :-)”
Hello Sharon,
Thank you for your feedback! We're sorry to hear that the wreath didn't come with a hook and that some decorations fell off. We truly value your input and will take your comments into consideration to improve our products in the future. If you need any assistance, please don't hesitate to reach out.
Warm regards,
Team WeRchristmas
Hi Anthony,
Thanks for sharing your thoughts. We’re sorry you feel the product is overpriced and regret that the purchase didn’t meet your expectations. We’ll pass your feedback to the team as we continually review our pricing and value.
If there’s anything we can do to help you in the future, please let us know.
Warm regards,
Team WeRchristmas
“Ordered a seven foot tree with pine cones and berries on and built in adjustable lights and it looks great - a great delivery came within 2 days of ordering and we are well pleased”
Hello,
Thank you for your wonderful review! We're thrilled to hear you're impressed with our selection. It's always our aim to provide a range of options that delight our customers.
Warm wishes,
Team WeRchristmas
“I have never had a problem with anything I’ve bought from WeRXmas except the latest purchase the elf after putting him together he wouldn’t light up the box won’t stick on the parcel the Velcro won’t stick it on I was dissapointed with the elf after speaking to holly and sending photos she is sending me another so I’m hopeing he lights up at the moment I’m waiting for a replacement from jolly as the l I got doesn’t light up carnt answer anymore questions as I’m waiting for new delivery holly said 3/5 days so long as it works I’m fine”
Hello Lynn,
Thank you for your review and for sharing your experience with us. We’re sorry to hear about the issues you encountered with the elf. It’s great to know that you’ve been in touch with Holly, and we appreciate your patience as we work to resolve this. We hope the replacement brings you the joy you’re expecting!
Warm wishes,
Team WeRchristmas
