Hi Gilly! Thank you for your fantastic feedback. We're thrilled to hear that you appreciated our communication and speedy delivery! Looking forward to serving you again soon π
“Fantastic wreath is beautiful and worth every penny can't wait to put it up this Christmas
Excellent service delivery was so quick and packaged well.”
Hi Yvonne! Thank you for your wonderful review. We're delighted to hear that you love the wreath and that our service met your expectations. Wishing you a beautiful holiday season ahead! πβ¨
Hi Lauren! Thank you so much for your kind words. We're delighted to hear that you found our prices reasonable and enjoyed the quick delivery. We appreciate your support and hope to see you again soon! π
Hi Peter! Thanks for your wonderful review. We're delighted to hear that youβre pleased with the quality and speed of delivery. Hope to see you back soon! π
“They sell junk from China with what can only be a fake CE cert. I would advise anyone not to purchase anything electric from them if they value their home as I can only see them as a fire hazard.
I received a faulty transformer that was running extremely hot in a matter of minutes so hot that it burnt out the light selector in seconds! I contacted them about it and they said it was something I had done to cause this π€£π€£ they are cowboys selling dangerous junk! Avoid at all cost.”
Dear Reviewer,
Thank you for sharing your concerns with us. We're truly sorry to hear about your experience and understand how frustrating it can be when a product doesn't meet your expectations, especially regarding safety.
We take quality and safety seriously, and we appreciate your feedback regarding the transformer. It's disappointing to hear that you felt your concerns were not adequately addressed, and we aim to improve our customer service moving forward. We always encourage our customers to reach out to us directly so we can better assist them with any issues.
Your experience matters to us, and weβd like to learn more about your situation so we can address your concerns appropriately. Thank you for bringing this to our attention, and we hope to have the opportunity to resolve it for you.
Best regards,
The WeRchristmas Team
Hi Christine! Thank you for your wonderful review. We're so pleased to hear you had a great experience with our delivery and customer service. We appreciate your support and hope to see you again soon! π
Hi Julie! We're so glad to hear that youβre happy with the quality of your decorations and the fast delivery. Your satisfaction means a lot to us! We hope to see you back soon for more festive fun! ππ
Hi Stephen! Thank you for your wonderful review. We're delighted to hear that you found great value in our products. We appreciate your support and hope to see you again soon! π
Hi Anna! We're so happy to hear you're pleased with your tree. Thank you for your understanding regarding the pot issue, and we're glad we could resolve it quickly for you. Looking forward to your next visit! π
Thank you so much for your lovely review, Julie! We're delighted to hear that you found your Christmas trees beautiful. We appreciate your support and hope they bring joy to your holiday celebrations! π
Hi there! Thank you so much for your wonderful review! We're delighted to hear that you love the glass baubles and our fast delivery. We appreciate your support and hope to see you again soon! π
“Fairly light garland delivered quickly add well packaged
The bulbs are warm white - I would have preferred bright white, but these were not available on the silver garland. However it looks very lovely draped around the fireplace”
Hi Ann! We're so glad to hear you liked the garland and that it arrived quickly and well packaged. Thank you for your feedback on the bulb color; we always appreciate hearing from our customers. Your fireplace must look lovely with it draped around! Hope to see you again soon π
Hi Wendy! We're so happy to hear that you were pleased with our service and that your order arrived quickly and safely. Thank you for recommending us, and we can't wait to see you again soon! π
“Only put 4 stars as it will not be used until Christmas but had it out of box and made sure it works , it does look ok but time will tell with decorations on it will post again then”
Hi Liz! Thank you for your thoughtful review. We appreciate you taking the time to check everything out ahead of time. We'll be here when you're ready to decorate for Christmas! Looking forward to your next update! π
Hi Stacey! We appreciate your feedback and understand how frustrating that can be. If you have any questions or need assistance, please don't hesitate to reach out. We're here to help! Hope to hear from you soon! π
“Excellent lights for the garden. What I like best is the approx 1ft spacing between light bulbs. Cable and bulb fittings are of an excellent quality of rubber.”
Hi Gillian! We're so happy to hear that you're enjoying the lights in your garden. Your feedback on the spacing and quality means a lot to us. Thank you for taking the time to share your thoughts, and we hope to see you again soon! π
Hi Christine! Thank you for your wonderful review. We're so glad to hear that you love the wreath and its quality. Wishing you a fantastic Christmas season ahead! π
Hi Mark! Thank you for your lovely comment. We're so glad to hear you found everything beautiful. We really appreciate your support and hope to see you again soon! π
Hi Kelly! We're so happy to hear you found the perfect size for your gates and door fronts. It's great to know you love the pre-lit feature as well! Thank you for your wonderful feedback, and we hope to see you again soon! π