Hi there!
Thank you for taking the time to share your thoughts. We're glad to hear you found our delivery great and our team nice! However, we're really sorry to hear about the shattered balls. This isn’t the experience we want for our customers, and we appreciate your feedback. If you need any assistance, please don’t hesitate to reach out to us.
We hope to serve you better in the future!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Lorraine!
Thank you so much for your wonderful review! We're thrilled to hear that you absolutely love your purchase and that the quality meets your expectations. Your satisfaction is our top priority and we’re delighted to know you're happy with your experience!
Wishing you an amazing Christmas.
We look forward to welcoming you back soon.
Warm regards,
The WeRChristmas Team 🎄✨
Hi there!
Thank you so much for your wonderful review! We're thrilled to hear that everything went smoothly with your order and that it arrived on time. Your satisfaction is our top priority and it’s great to know you had a positive experience!
Wishing you an amazing Christmas.
We look forward to welcoming you back soon.
Warm regards,
The WeRChristmas Team 🎄✨
“We ordered a 3.6m outdoor xmas tree and 4 Spiral Trees.
All were found to be of poor build quality. The tree had parts missing and some parts that were not welded at the correct angle. As a result, the tree will not sit level.
Poor all round really!”
Hi Jackie!
Thank you so much for your wonderful review! We're thrilled to hear that you experienced excellent customer service and that your order was delivered super quickly. It's fantastic to know that you love your purchase!
Wishing you an amazing Christmas.
We look forward to welcoming you back soon.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Donna!
Thank you so much for your wonderful review! We're thrilled to hear that you love your tree and that it looks great against the wall. It's fantastic to know you received it quickly as well! Your satisfaction means the world to us.
Wishing you an amazing Christmas.
We look forward to welcoming you back soon.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Mrs!
Thank you so much for your wonderful review! We're thrilled to hear that you really love the decorations and that they look good on your tree. Your feedback brightens our day and encourages us to keep providing quality products.
Wishing you an amazing Christmas.
We look forward to welcoming you back soon.
Warm regards,
The WeRChristmas Team 🎄✨
“Good product, good price, speedy delivery.
Slight problem with product upon delivery, but a quick email to Aimee in customer services and she sorted it there and then with a replacement that arrived 2 days later.
Can't say fairer than that.
Good company to deal with.
Thanks very much”
Hi Caroline!
Thank you for taking the time to share your wonderful review! We're thrilled to hear that you found our product to be of good quality and at a great price. It's fantastic that a member of our customer service team could quickly assist you with the issue you experienced – we're proud of our team's commitment to resolving matters promptly!
Wishing you an amazing Christmas!
We look forward to serving you again in the future.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Craig,
Thank you for sharing your photograph of the Reindeers your purchased from us. They look fabulous! We hope they brought lots of festive cheer!
The WeRChristmas Team🎁🎄
Hi Alan!
Thank you so much for your wonderful review! We're delighted to hear that the tree fits perfectly in your space and that it was delivered quickly. Your satisfaction is our joy and we're here to ensure your Christmas experience is a happy one!
Wishing you an amazing Christmas!
We look forward to serving you again in the future.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Sonia!
Thank you for your lovely review! We're delighted that you find our products beautiful and great value. It's fantastic to hear that your order arrived on time. We're sorry to hear that the item you wanted is out of stock – we hope to have it back soon!
Thank you for sharing your picture, it looks so beautiful.
Wishing you a wonderful Festive season!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Debbie!
Thank you for your amazing review! We’re so pleased to hear that you’re really happy with your wreath.
Wishing you a festive and cheerful Christmas!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Kristina!
Thank you for your kind review! We're so glad to hear that you find our Christmas tree to be a great value for the money. Your satisfaction truly makes our day! Thank you for sharing your picture , It looks beautiful.🎄 We love to see our customers pictures of their Trees and decorations.
Wishing you a very happy Christmas!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Jayne!
Thank you for your fantastic review! We're thrilled to hear that your order arrived so quickly and was well-packaged. Your happy experience makes us smile!
This looks so pretty, thank you for sharing!
Looking forward to serving you again soon!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Karen!
Thank you so much for your wonderful review! We're delighted to hear that you love your Christmas tree and that it was delivered quickly. The little "ho ho ho" label is just our way of adding some festive cheer!
Your tree look beautiful, thank you for sharing your picture with us.
We can't wait to welcome you back for more Christmas fun in the future!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Dianne!
Thank you so much for your wonderful review! We're delighted to hear that you’re thrilled with the amazing quality of your wreath and that it’s huge! It is a fabulous statement piece! Its great to receive such lovely feedback of our products.
Wishing you a fabulous festive season!
Warm regards,
The WeRChristmas Team 🎄✨
“The 3 wise men rope light was not working when i unpacked it. The live chat agent was reluctant to take the broken item and exchange it for a working item. She said i would need to pay to return it myself despite it being faulty. She eventally said she would replace it, but i would need to dispose of the faulty one myself.
The customer experience was not good, and i had to really be decisive to actually receive the replacementm entioning the distance selling laws. Disappointing....”
Hello Michelle,
Thank you for sharing your feedback, and I sincerely apologize for the inconvenience you've faced with your order. It’s disappointing to hear that the item was faulty and that your experience with our customer service did not meet your expectations. We aim to provide a seamless experience.
Your comments regarding the return process and communication have been noted, and we will use this feedback to improve our services moving forward. If there’s anything more we can do to assist you, please don’t hesitate to get in touch with us directly.
Best wishes,
The WeRchristmas Team 🎄
Hello Dulcie,
Thank you for your feedback! We appreciate your honesty and understand that pricing can be a concern. We're always striving to offer products that balance quality and value and your input is crucial to help us achieve that.
If there’s anything more you’d like to discuss or if you have any questions, feel free to reach out to us anytime.
Wishing you a wonderful Christmas!
We look forward to serving you again in the future.
Warm regards,
The WeRChristmas Team 🎄✨
Hi there!
Thank you so much for your wonderful review! We're thrilled to hear that the garland met your expectations and that the quality is exactly what you were looking for. It's great to know that you appreciated the quick delivery as well!
Wishing you a wonderful Christmas!
We look forward to serving you again in the future.
Warm regards,
The WeRChristmas Team 🎄✨
