“A very pretty little tree that looks lovely in my bay window. The base is attractive and very stablle and the prefixed lights prevented the usual swearing and tangles.
The information sheet was also helpful. All in all, a very positive experience, Thank you.”
Hi there!
Thank you so much for your lovely review! We're delighted that you find your tree pretty and that it looks lovely in your bay window. It’s great to hear that the base is stable and we're glad our prefixed lights made your setup stress-free!
We're also pleased that you found the information sheet helpful. Your positive experience means everything to us.
Wishing you an amazing Christmas!
We look forward to serving you again in the future.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Sarah!
Thank you so much for your beautiful review! We're so glad to hear that you found exactly what you needed. Your satisfaction is what we strive for and it warms our hearts to know that we could help!
Wishing you an amazing Christmas!
We look forward to serving you again in the future.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Ovidiu!
Thank you so much for your wonderful review! We're thrilled to hear you find our products to be of good quality and beautiful. Your satisfaction is our top priority and it’s fantastic to know you’re happy with your purchase!
Wishing you an amazing Christmas!
We can't wait to serve you again soon.
Warm regards,
The WeRChristmas Team 🎄✨
“They arrived really quickly but alas one of them wasn't working correctly, so one e-mail and a few days later a replacement arrived which works perfectly. I'm very impressed with the service I received from them. Perfect service.”
Hi Gail!
Thank you so much for your wonderful review! We're thrilled to hear that your replacement arrived quickly and is working perfectly now. We strive to provide excellent service, so it’s great to know we met your expectations!
Wishing you an amazing Christmas!
We look forward to serving you again in the future.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Lorraine!
Thank you so much for your wonderful review! We're thrilled to hear that the decorations look stunning on your tree. It brings us joy to know you find them absolutely beautiful!
Wishing you an amazing Christmas!
We look forward to serving you again in the future.
Warm regards,
The WeRChristmas Team 🎄✨
Hello Keeley,
I’m really sorry to hear that your parcel hasn't arrived and that you're experiencing this issue with Evri. I understand how frustrating it can be when delivery doesn't go as planned.
Please reach out to us at support@werchristmas.co.uk and we will do our best to help you resolve this matter and find out what happened to your order. Your satisfaction is important to us, and we appreciate your patience while we sort this out.
Wishing you an amazing Christmas!
Best wishes,
The WeRchristmas Team 🎄
“Purchasing and delivery were good, but disappointed about the Christmas tree itself (5ft pre lit Edwardian Spruce Multi-Function). Husband and I put the sections together, and as per instructions fanned out the branches. On looking at it once I'd decorated it, I thought, this tree is more open than what is shown on the website. Thought then that I had been sent the wrong tree. So, it does look okay, but don't know why it's not like the picture you show on website.”
Hello!
Thank you for taking the time to share your thoughts with us. We’re glad to hear that the purchasing and delivery process met your expectations, but we genuinely apologize that the tree didn't match your vision. We understand how important it is for a Christmas tree to meet expectations and your feedback about the appearance means a lot to us as we are always looking for ways to improve our products for our customers satisfaction.
If you have any further concerns or need assistance, please feel free to reach out to us.
Wishing you an amazing Christmas time!
We look forward to serving you again in the future.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Anne!
Thank you for your wonderful review! We're so glad to hear that your order arrived quickly and in excellent condition. Your happiness is our top priority!
Wishing you an amazing Christmas time!
We look forward to serving you again in the future.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Gary!
Thank you for your fantastic review! We're thrilled to hear that you found the ordering process easy and that your delivery was quick. Your satisfaction means the world to us!
Wishing you a wonderful Christmas!
Warm regards,
The WeRChristmas Team 🎄✨
Hi John!
Thank you for your amazing review! We're thrilled that you found such great value in our products. Your satisfaction is our priority and it means a lot to us!
Wishing you a fantastic Christmas.
We look forward to serving you again in the future.
Warm regards,
The WeRChristmas Team 🎄✨
“The order was delivered quickly, the cluster of white baubles are lovely, I purchased the red last year and the combination on the tree looks just perfect”
Hi Joyce!
Thank you for your lovely review! We're so delighted to hear that your order arrived quickly and that you're enjoying the beautiful combination of baubles on your tree. It sounds stunning!
Wishing you an amazing Christmas time!
We can’t wait to assist you with your future purchases.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Karen!
Thank you for your wonderful review! We're delighted to hear that you experienced excellent service and quick delivery. Your recommendation truly means a lot to us!
Wishing you an amazing Christmas time!
We can't wait to serve you again soon.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Susan!
Thank you so much for your lovely review! We're delighted to hear that you found the perfect tree you were looking for. Your satisfaction truly brings us joy and we appreciate your support.
Wishing you an amazing Christmas time!
We look forward to serving you again in the future.
Warm regards,
The WeRChristmas Team 🎄✨
Hello Steve,
Thank you for your feedback. We're sorry to hear that the item wasn’t to taste but we understand that personal preferences vary! Regarding your refund, please know that we are working diligently to process all returns as quickly as possible. Feel free to reach out to our Customer service team on Support@WeRChristmas.co.uk to chase us up on this :)
Wishing you an amazing Christmas!
We look forward to serving you again in the future.
Warm regards,
The WeRChristmas Team 🎄✨
Hi there!
Thank you so much for your wonderful review! What a lovely tree🎄 We're delighted to hear that you found our site lively and easy to navigate and that your delivery was super quick. Your support means everything to us!
Wishing you an amazing Christmas!
We look forward to serving you again in the future.
Warm regards,
The WeRChristmas Team 🎄✨
Hello Claire,
Thank you for sharing your thoughts with us. We're glad to hear that you found our service satisfactory but we’re truly sorry to learn that the quality of the product did not meet your expectations. Your feedback is invaluable and we will make sure to use it as we continue to improve our offerings.
If you have any further concerns or would like assistance, please don’t hesitate to get in touch.
Wishing you an amazing Christmas!
We look forward to serving you better in the future.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Matthew!
Thank you for your stellar review! We're so pleased to hear that your order arrived quickly and that it was well packaged. We strive to provide the best service to our customers!
Wishing you an amazing Christmas!
We look forward to serving you again in the future.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Elizabeth!
Thank you for your delightful review! We're so happy to hear that you love your garland and that it arrived at the right time. This Garland looks great with your tree!
Wishing you an amazing Christmas!
We look forward to serving you again in the future.
Warm regards,
The WeRChristmas Team 🎄✨
“Easy to put up, very nice tree. Lights are so bright you can’t really see the decorations! It sheds lots of the flocking but apart from that, it’s great. Came promptly, well packaged.”
Hello!
Thank you for taking the time to share your thoughts on your new tree. We're delighted to hear that you found it easy to put up and that you love the vibrant lights! We appreciate your feedback regarding the flocking and will certainly take it into account for future improvements.
If you have any other questions or need assistance, please don’t hesitate to reach out!
Wishing you an amazing Christmas!
We look forward to serving you again in the future.
Warm regards,
The WeRChristmas Team 🎄✨
