Hi Victoria!
Thank you for your amazing review! We're so happy to hear that we never disappoint you with your purchases. Your continued trust in us is truly appreciated and keeps us motivated to maintain our high standards.
We can’t wait to assist you again in the future!
Warm regards,
The WeRChristmas Team 🎄✨
Hello Kevin,
Thank you for your feedback. We're glad to hear the item looked lovely, but we're genuinely sorry to learn that the light didn't work. Your experience is important to us, and we want to ensure all our products meet your expectations.
If there's anything we can do to assist you with this issue, please don’t hesitate to reach out on support@werchristmas.co.uk.
Best wishes,
The WeRchristmas Team 🎄
“I have bought a few items from this company over the years and been very happy with them until now.
I put the lights out and after a week or so they stopped working, contact customer support very pleased with the first person asked for photos I sent them, they sent out a new power pack that did not work either as I tried it with another set I had bought previously. I also bought some reindeers that after a few days stopped working again asked for photos so I sent them a new power pack got sent to me and that did not work either. Contacted customer support again and my reply was the items (both lights and reindeers) are out of stock so we have refunded your money. On checking the website there was still lights in stock but no reindeers, so was this just laziness on behalf of the customer service adviser who knows but I was very disappointed and will think twice about shopping there again.
But kalmar prevailed bought a knew plug for them off ebay and both lights and reindeers are working.”
Hi Martin!
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the issues you encountered with the lights and reindeers. We aim to provide quality products and seamless support, so it's disappointing to learn that we fell short this time.
We appreciate your feedback regarding the stock situation and we will certainly look into this to ensure better communication moving forward. It’s great to hear that you managed to resolve the issue with a new plug and we hope you continue to enjoy your decorations!
We value your loyalty and hope to regain your trust in the future. Thank you for your patience and support.
Warm regards,
The WeRChristmas Team 🎄✨
Hi Carol!
Thank you for your amazing review! We’re thrilled to hear that you consistently receive great service from us and that everything has been smooth with your orders. Your support motivates us to maintain our high standards!
We look forward to serving you again in the future :)
Warm regards,
The WeRChristmas Team 🎄✨
Hi Julie!
Thank you for your glowing review! We're so happy to hear that you love the design and sparkle of our Christmas tree topper. Battery power indeed adds a great touch of convenience! Your satisfaction is our top priority and we're thrilled that you found the perfect addition to your Christmas décor.
We can’t wait to assist you again in the future!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Nicoleta,
Thank you for sharing a picture of your tree beautifully decorated. We really do love to see our customers pictures of our products. We hope you enjoyed your Christmas and thank you for shopping with us.
The WeRChristmas Team🎁🎄
Hi Keith!
Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our selection of Christmas decorations and found our prices reasonable. Quick delivery is something we pride ourselves on, so it’s wonderful to know you experienced that as well!
We can't wait to welcome you back for more festive shopping!
Warm regards,
The WeRChristmas Team 🎄✨
Hi Frances!
Thank you so much for your amazing review! We're thrilled to hear that you love your Christmas tree and found it at a fantastic price. It’s wonderful to know that our quick delivery made your shopping experience even better!
We appreciate your support and can’t wait to see you again soon.
Warm regards,
The WeRChristmas Team 🎄✨
“Great service arrived as expected , my daughter and I assembled it within one hour fluffing up the branches and getting the branches spaced, I have got to say it’s looks great better than expected, the frosting did not come off to worry me and it looks very classy . I have just thrown on some white baubles and it’s even better”
Hi Philip!
Thank you so much for your glowing review! We’re thrilled to hear that you and your daughter had a great time assembling the tree and that it exceeded your expectations. It’s wonderful to know that the branches fluffed up nicely and the frosting stayed put. Thank you for sharing a picture of your beautiful tree and your touch with the white baubles looks just perfect!
We appreciate your kind words and hope to see you back for more festive fun in the future.
Warm regards,
The WeRChristmas Team 🌟🎄
Hi Philip!
Thank you for your amazing review! We're thrilled to hear that everything is perfect and looks fantastic! Your satisfaction is our top priority, and we love knowing we met your expectations.
Thank you for your purchase!
Warm regards,
The WeRChristmas Team 🎄✨
“This wreath exceeded expectation. Looks really good and way more expensive than the price paid. So convenient having it pre lit. I thought o may need to add some extra decoration to it but there was plenty. Would recommend and would buy again if I needed another”
Hi Wendy!
Thank you for your amazing review! We're thrilled that the wreath exceeded your expectations and that you found it to look more expensive than the price! It's fantastic to hear you appreciated the pre-lit feature and that there was plenty of decoration included. Your recommendation is greatly appreciated!
We look forward to having you back for more festive finds!
Warm regards,
The WeRChristmas Team 🎄✨
Hello David,
We’re really sorry to hear that you experienced issues with the delivery of your order. I can see we have been assisting you with this and it has now been resolved. We always aim to ensure our customers have a positive experience, and it’s disappointing to learn that you didn't experience it this time.
We appreciate all feedback and we do hope to se you again in the future.
Best wishes,
The WeRchristmas Team 🎄
Hi Michael!
Thank you for your amazing review! We're thrilled to hear that you found the quality excellent and that it was the perfect final piece for your display. Thank you for sharing your photograph of your display it looks fantastic! Your display must bring lots of festive cheer for many people!
We appreciate your support and look forward to seeing you again soon!
Warm regards,
The WeRChristmas Team 🎄✨
Hi there!
Thank you for your amazing review! We're thrilled to hear that your first experience with WeRchristmas was impressive in both service and product quality. Your satisfaction is our top priority, and feedback like yours truly inspires our team.
We can't wait to welcome you back soon!
Warm regards,
The WeRChristmas Team 🌟🎄
Hi Mary!
Thank you so much for your fantastic review! We're thrilled to hear that you experienced excellent service and fast delivery. Your satisfaction is our priority and it's wonderful to know you're very happy with your experience!
Wishing you an amazing Christmas!
We can't wait to serve you again soon.
Warm regards,
The WeRChristmas Team 🌟🎄
Hi Deborah!
Thank you so much for your lovely review! Your decorations look amazing and we're delighted that you found the baubles you were looking for and that you're pleased with their quality and packaging. It's great to hear that the delivery was speedy too!
Wishing you an amazing Christmas!
We look forward to serving you again soon.
Warm regards,
The WeRChristmas Team 🎄✨
