Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.30

4.3 Rating 1,327 Reviews

84 %

of reviewers recommend Whistles

4.3

Based on 1,327 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“I bought this jumper dress in dark green and really pleased with it. For me, it hangs in a really flattering way and is comfy and easy to wear.”

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Posted 1 month ago

“Ordering is easy and goods delivered quickly. Not cheap but always good quality.”

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Posted 1 month ago

“Lovely coat. Nice fabric. Warm but not too heavy”

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Posted 1 month ago

“Efficient ordering online, and as always a friendly welcome and services when collecting in-store (Kingston-upon-Thames)”

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Posted 1 month ago

“. I’ve always enjoyed shopping at Whistles good Quality clothing and stylish.”

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Posted 1 month ago

“This season, spring 2026, I want to buy almost everything in the Whistles range. The design quality and superb fashioning of the clothing is truly excellent. I love Whistles for its focus on the contemporary in feminine clothing. It manages to be both modern and timeless. It is just the best choice on the high street.”

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Posted 1 month ago

“My trainers arrived in appalling condition, ripped packaging, dirty soles aka shop soiled. Either a shop sample or a return no body bothered to check before reshipping to a customer. Also not as described ‘no tan tab’ boring white tab. Returned immediately. Sadly Whistles has gone badly downhill. Online only as very rural this customer of 40 years standing is very disappointed,”

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Posted 1 month ago

Hi Louise, We’re very sorry to hear about your experience and truly disappointed to learn that the trainers arrived in such poor condition. Receiving an item with damaged packaging and signs of wear is certainly not the standard we aim to deliver, and we completely understand why this was so frustrating. We also appreciate you highlighting the discrepancy with the tab detail not matching the product description. Your feedback has been shared with our product and fulfilment teams so this can be reviewed and improvements made to our quality checks and product information. As a customer of 40 years, your loyalty means a great deal to us, and we’re genuinely sorry that this experience has left you feeling let down. Thank you for bringing this to our attention, and we hope we’ll have the opportunity to provide you with a much better experience in the future. Kind regards, Whistles Customer Care

Posted 1 month ago

“Very nice shop, good quality clothes. Lovely and helpful staff”

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Posted 1 month ago

“I would love to buy this jumpsuit in the teal colour but unfortunately it is not available in Petite. I am 5ft 2inches and the crotch of the regular size 10 is almost at my knees. Very disappointing.”

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Posted 1 month ago

Hi Annabel, Thank you for sharing your feedback. I’m sorry to hear the Petite option isn’t available and that the regular size isn’t a good fit. We don’t currently offer this teal jumpsuit in Petite. If you’d like, we can help you find a similar jumpsuit in Petite or check other colourways that are available in Petite. Please do contact our Customer Care Team and we will be happy to help. Kind regards, Team Whistles

Posted 2 weeks ago

“Lovely dress”

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Posted 1 month ago

“Great service, quick reliable delivery”

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Posted 1 month ago

“The process of ordering and picking up was easy and efficient.”

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Posted 1 month ago

Hi there, Thank you for your feedback — we’re really glad the ordering and pickup process was easy and efficient. If there’s anything else we can do to improve your experience, please let us know.

Posted 1 week ago

“Lovely cashmere jumper.”

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Posted 1 month ago

“Stylish items with good sale prices! Excellent.”

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Posted 1 month ago

“Fashion accident. Terrible tailoring, terrible quality. The colour is not as shown.”

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Posted 1 month ago

Hi Lucia, We’re sorry to hear that the item didn’t meet your expectations. This is certainly not the experience we want our customers to have. We take both product quality and accurate product imagery very seriously, so it’s disappointing to learn that you found the tailoring and colour to be different from what you expected. Your feedback is important and will be shared with our product team for review. Kind regards, Phase Eight Customer Care

Posted 1 month ago

“Whistles is a trusted brand with quality pieces.”

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Posted 1 month ago

“Fashionable well constructed clothes, well made in quality fabrics”

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Posted 1 month ago

“Efficient and good packaging”

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Posted 1 month ago

“I've always had good service from Whistles when required.”

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Posted 1 month ago

“Excellent customer service. There was an issue with the 20% off code (it was supposed to be off everything full price, but even though the item I wanted - the Tessa trouser - was discounted in the standard length, the petite length wasn't), so I had to contact customer service. They replied the next day, apologising for the error and giving me another 20% off code to use. I purchased the item in 2 sizes as I wasn't sure if I'd be UK 4 or a 6. Delivery was quick. I kept the size 6 and returned the other pair, and the return and refund was processed quickly.”

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Posted 1 month ago

Whistles is rated 4.3 based on 1,327 reviews