Whistles Reviews

Name: Whistles
Rating: 4.23

4.2 Rating 1,181 Reviews

80 %

of reviewers recommend Whistles

4.2

Based on 1,181 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

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“Whistles is now my 'go to' shop and website for clothes. I love the styles which are not 'over designed'. The quality of the clothes is good. The ordering & returns process is trouble free - I enjoy visiting the retail shops and the sataff are friendly and coureous.”

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Posted 1 month ago

“First time shopping at Whistles and I am very satisfied with the experience”

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Posted 1 month ago

“Love buying whistles but will no longer purchase online as I was charged £20 postage to return dress. Ridiculous compared to other retailer’s online returns such as Boden, Mint Velvet, John Lewis, The White Company.”

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Posted 1 month ago

“Excellent quality clothes and extremely courteous and helpful customer services”

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Posted 1 month ago

“I'm sure the sunglasses are nice but Whistles sent me an empty box!”

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Posted 1 month ago

Hi there, I’m really sorry to hear that you received an empty box. This isn’t the experience we want for our customers at all. Could you please get in contact with our customer care team and we will be sure to rectify this ASAP.

Posted 1 month ago

“Quick delivery, so pleased with my purchase it’s a beautiful dress and fits really well. I can’t wait to wear it”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

“Great service. Brought item online but too big. Returned to store and sales assistant very helpfully assisted with sourcing the right size for me.”

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Posted 1 month ago

“Love my local Whistles Store. The girls manage the shop brilliantly. Luckily the ladies have worked in the store sometime and know their regular customers and are always very obliging.”

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Posted 1 month ago

“Normally great but they have the occasional miss.”

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Posted 1 month ago

“Aways great quality clothing/fabrics and excellent customer service from Whistles. Thank you.”

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Posted 1 month ago

“This company is proffessional and the staff are cordial also. Always very pleased with their serivce. Would always go to Whistles, lovely clothes. Thank you.”

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Posted 1 month ago

“Like the top”

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Posted 1 month ago

Hi Angela, Thank you for your lovely 5-star review. We’re so glad you like the top. We hope to welcome you back soon!

Posted 1 month ago

“The latest collection from whistles is both on trend and good quality”

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Posted 1 month ago

Hi Joanne, Thank you for your lovely 5-star review. We’re thrilled you’re enjoying the latest Whistles collection and finding it on trend and good quality. We look forward to welcoming you back soon!

Posted 1 month ago

“Comment donner un avis sur un manteau que j'ai commandé 3 fois et pour lequel la commande a eté annunée 3 fois malgré la disponiblité affichée sur le site !!!!!!”

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Posted 1 month ago

Hello there, Thank you for bringing this to our attention, and I am really sorry for the frustration this has caused. I completely understand how disappointing it is to place an order multiple times, only for it to be cancelled despite the item appearing available online. This isn’t the experience we want for our customers. Our stock levels can sometimes take time to update accurately, but that doesn’t make the situation any less frustrating. Please accept our apologies for the inconvenience, and if you’d like, our customer service team would be happy to look into this for you and help find a suitable alternative or provide further assistance. -Whistles Customer Care.

Posted 1 month ago

“A very lovely dress but not for me”

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Posted 1 month ago

Hi Eileen, Thank you for your lovely review. We’re glad you think the dress is very lovely, even if it isn’t for you. If you’d like help finding something that suits you better, we’d be happy to assist.

Posted 1 month ago

“Classic designs that have an edge”

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Posted 1 month ago

Hi Lyn, Thank you for your lovely review. We’re glad you think the designs have an edge. We look forward to welcoming you back soon!

Posted 1 month ago

“Easy and comfortable to wear Has been much admired”

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Posted 1 month ago

Hi there, Thank you for your lovely 5-star review. We’re glad you find it easy and comfortable to wear and that it’s drawn admiration. We look forward to welcoming you back soon!

Posted 1 month ago

“Usually great but not this time. I’ve emailed customer service on 6 January, shortly after I collected the bag. The bag had clearly been used, it wasn’t clean inside, had stains and the zip was broken. I haven’t heard back from customer service.”

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Posted 1 month ago

Hi there, I’m really sorry to hear about the used-condition bag and the broken zip, and for the delay in replying. This isn’t the experience we want for our customers. Please could you share your order number? I’ll pass this to our customer service team immediately and ensure we get this resolved with a suitable replacement or refund as quickly as possible. Kind regards, Whistles Customer Care

Posted 1 month ago

“Nice colour grey denim and the material feels soft. I wanted a barrel shape but these are more in the normal category I.e. not very wide through the leg, and they are ankle length or even above. I’m 5’4” size 10 and a size 28 is just about right as there is a small stretch in the fabric. If you’re in between, size up. They are also high waisted. One disappointing feature is the zipper, feels kind of flimsy and cheap. If you had silver buttons it would look and feel like a more premium brand.”

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Posted 1 month ago

Hi TC22, Thank you for your review. We’re glad you like the colour and feel of the denim, and that the fit works for you. We’ve noted your comments about the zipper and share your sentiment on premium details. If you’d like help finding a pair with a more tailored barrel shape, we’d be happy to assist.

Posted 1 month ago

Whistles is rated 4.2 based on 1,181 reviews