Whistles Reviews

Name: Whistles
Address: 163 Eversholt Street, London, London
Rating: 4.32

4.3 Rating 1,609 Reviews

84 %

of reviewers recommend Whistles

4.3

Based on 1,609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Generally good website. Easy to navigate and place order. I collected from store - easy. Return via store was dealt with quickly and pleasantly.”

Helpful Report

Posted 4 weeks ago

“Jumper arrived with security tag still attached! 😠 The only resolution, apparently was to return the jumper but if I wanted a replacement I had to buy it again! My refund did not include the delivery charge I paid and because I am in Scotland they would have charged AGAIN for delivery of another jumper 😡 As a regular buyer I am very annoyed! Cheap customer service! Cheap,second rate company. Will not buy again 🤨 Cheap Cheap Cheap !!!”

Helpful Report

Posted 4 weeks ago

Good morning Helen, Thank you for your feedback and for being a loyal Whistles customer. We’re truly sorry to hear about your experience — this is not the standard of service we aim to provide. We completely understand your frustration regarding the security tag, the returns process and the delivery charges. This is clearly not the experience we want for our customers. Please contact us via email at enquiries@whistles.co.uk so we can review this in detail and work towards putting this right for you. We’d really appreciate the opportunity to resolve this matter properly.

Posted 3 weeks ago

“Good quality clothing. Fast delivery. Classic styles that last.”

Helpful Report

Posted 4 weeks ago

“This was my first visit to a Whistles store. It was very welcoming and the staff were friendly and helpful. The choice and quality of products was excellent and although I didn't purchase the dress I tried on whilst there, I did come home and ordered online.”

Helpful Report

Posted 4 weeks ago

“Easy ordering process with prompt delivery.”

Helpful Report

Posted 4 weeks ago

“Quickly delivered and website easy to order from. Overall very happy.”

Helpful Report

Posted 4 weeks ago

“These came with a pull in the fabric by the knee which I noticed on the first wear and Whistles wouldn’t exchange as I had taken the tags off :(”

Helpful Report

Posted 4 weeks ago

Good morning Katie, Thank you for your feedback. We’re really sorry to hear about the issue you experienced with the fabric. Please get in touch with us via email, enquiries@whistles.co.uk, so we can look into this further and work towards a resolution for you. We’d be more than happy to assist.

Posted 4 weeks ago

“Love this sweatshirt well cut also got the joggers too a smart casual look wanted to look smart in a tracksuit a tailored casual look”

Helpful Report

Posted 4 weeks ago

“Disappointed with the sizing, larger cut than usual for a regular size 12”

Helpful Report

Posted 4 weeks ago

“Excellent on delivery and communications.”

Helpful Report

Posted 4 weeks ago

“Good quality and style”

Helpful Report

Posted 4 weeks ago

“I love Whistles clothes and service.”

Helpful Report

Posted 4 weeks ago

“Too long in the body despite it being petite”

Helpful Report

Posted 4 weeks ago

Hi Kim, We’re sorry to hear the item was too long in the body despite being a petite fit. We understand how frustrating it is when sizing doesn’t work as expected, especially when you’ve chosen a specific fit range. Your feedback is appreciated and will be shared with our team as we continue to review and refine our petite sizing. Thank you for taking the time to leave a review. Kind regards, Whistles Customer Care

Posted 1 week ago

“The jacket fits well apart from arms are too long and will need to be shortened”

Helpful Report

Posted 4 weeks ago

“Ordering to Ireland easy. Eircode not supplied to Courier by Whistles, but easily sorted. Thanks Whistles.”

Helpful Report

Posted 4 weeks ago

“Quality excellent, size perfect and delivery fast. Thank you”

Helpful Report

Posted 4 weeks ago

“Whistles is an excellent Company for Quality Ladies clothing. Pleased to see that they do petite Styles. I am very lucky to have a Whistles Shop very close to where I live.”

Helpful Report

Posted 4 weeks ago

“Great shop. Everything looks so well put together. Friendly and helpful staff in the Leeds store.”

Helpful Report

Posted 4 weeks ago

“Nice casual jacket but the boxy shape did not suit me. I also found it very large fitting, including in the sleeve width. I realize this loose fit is the style of the jacket but sadly not for me so I returned it”

Helpful Report

Posted 4 weeks ago

Hi there, Thank you for your feedback. We’re pleased to hear you liked the jacket, but sorry that the fit and shape weren’t quite right for you. We understand that the intended relaxed, boxy style won’t suit everyone, and we appreciate you sharing your thoughts on the sizing and sleeve fit as well. Thank you for taking the time to leave a review and return the item. Kind regards, Whistles Customer Care

Posted 1 week ago

“Quality products, great styles”

Helpful Report

Posted 1 month ago

Whistles is rated 4.3 based on 1,609 reviews