Wholesale Domestic Bathrooms Reviews

Name: Wholesale Domestic Bathrooms
Rating: 4.10

4.1 Rating 764 Reviews

74 %

of reviewers recommend Wholesale Domestic Bathrooms

Company Reviews

Questions

Metrics

4.1

Based on 764 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0344 809 4249

Email:

customerservices@wholesaledomestic.com

Location:

50 Montrose Avenue, Hillington Park, Glasgow
G52 4LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem with the quality of goods I received or prompt despatch. The only thing is I didn't get notice of when it was going to arrive it just appeared on my doorstep without warning, if it wasn't for the kindness of the delivery driver I would have been snookered getting it inside the house.”

Helpful Report

Posted 2 years ago

Good afternoon Maureen, Thank you for taking the time to leave such a positive review. We really appreciate your feedback! We are sorry to hear your order was delviered without notice. We are grateful for your understanding. Many thanks, WDB

Posted 2 years ago

“Very good and hassle-free experience”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB

Posted 2 years ago

“The staff and management were friendly, informative and able to deal with problems arising in a professional manner. I would not go anywhere else and would readily recommend them to my family and friends.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave a positive review. We are happy to hear you have enjoyed the service you have received. Many thanks, WDB

Posted 2 years ago

“Beautiful display in showroom.After installed different story. Products are not worth the money after a few weeks both my units warped even though no condestation or water where its warped at.Very dissapointed.Recieved one replacement unit after arguing with company,but two was damaged . Won't shop here again.”

Helpful Report

Posted 2 years ago

Good afternoon Robert, Thank you for taking the time to leave a review. We are sorry to hear you have been unhappy with the products you have received. Unfortunately, water damage is not something that is covered under warranty. We are sorry this was not resolved to your satisfaction. Many thanks, Hayley

Posted 2 years ago

“Great service-friendly and efficient. Dealt with a small problem very quickly on the phone. Lovely bathroom suite-good quality for a great price. Looks super in our bathroom”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! We are glad to hear you are enjoying your new bathroom!! Kind regards, WDB

Posted 2 years ago

“Great store,been a customer for years.Everyone helpfull, especially Yvonne ans Ian”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! I will make sure you feedback get passed onto Yvonne and Ian. Kind regards, WDB

Posted 2 years ago

“Visited the local store. Had a good look at the great selection of mirrors. Received helpful advice. Ordered a mirror with built-in Bluetooth for playing music. Pickup two days later. Couldn't have asked for more.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! We are happy to hear you have had such a great experience with us. Kind regards, WDB

Posted 2 years ago

“Simple. I will never go back. Poor service.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave a review. We are sorry to hear you have not been happy with the service you have received. If you wish to discuss this further, please email us at customerservices@wholesaledomestic.com Many thanks, WDB

Posted 2 years ago

“Efficient,helpful,polite staff care for your needs,prompt service 100%.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB

Posted 2 years ago

“Great staff, plenty stock , streamlined process”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB

Posted 2 years ago

“No issues, perfect transaction”

Helpful Report

Posted 2 years ago

Thank you for your review! We appreciate your positive feedback. Kind regards, WDB

Posted 2 years ago

“Excellent service very helpful staff”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB

Posted 2 years ago

“Good quality products. Excellent customer service”

Helpful Report

Posted 2 years ago

Good afternoon Lorraine, Thank you for your review. I am glad to hear that you had such a positive experience! Kind regards, WDB

Posted 2 years ago

“Great service we were taken care of by Icete at the fort kinnaird branch she was very professional and a brilliant help”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave your review! I will pass on your comments to the Edinburgh branch. Kind regards, WDB

Posted 2 years ago

“Pathetic after sales service. I bought 2 Alexander James cabinets at £230 each. 1 cabinet had a missing floor stud, rendering it unstable and dangerous. I returned to the warehouse to be told that no small parts were kept and was then advised to go to Screwfix. I complained to customer services and your David Law apologised and contradicted the advice I was given, claiming that spare parts are indeed kept for such eventualities. He offered me a miserly £25 off my next purchase which I said was unacceptable in view of the energy, time and frustration I had endured. I asked for a partial refund on my credit card as I would not be coming back to your showroon. He blatantly refused to accede to this reasonable request. I have already explained this ridiculous scenario in Google review.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave a review. We are sorry to hear you have been unhappy with the service you have received. If you wish to discuss this further, please email us at custonerservices@wholesaledomestic.com Many thanks, WDB

Posted 2 years ago

“Goods were damaged more than once took 6 months to resolve all the issuesz”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave a review. We are sorry to hear you have not been happy with the service you have received. If you wish to discuss this further, please email us at cusutomerservices@wholesaledomestic.com Many thanks, WDB

Posted 2 years ago

“I have always found it to a great experience shopping with wholesale domestic. I install atleast two bathrooms a month and they are always from wholesale not only are the sales team great and knowledgeable if I have had a damaged or faulty item their customer service staff have always resolved it for me .”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB

Posted 2 years ago

“The member of staff who served us was friendly. However our experience at the warehouse collection was hopeless. We waited the best part of an hour. Went back in to see why we were still waiting to be told our order had been picked 20 minutes ago so she would go chase up. Member of staff eventually came out with our trolley of goods. The road is so full of potholes that 2 smaller items fell off. There was not as much as an apology from the member of staff or a suggestion to check what had fallen was damaged. We checked ourselves and it wasn't but not the point. The whole collection experience was very poor.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave a review We are sorry to hear you have been unhappy with the service you have received while at our collection point. I will make sure this gets passed onto the collections team. Many thanks, WDB

Posted 2 years ago

“Staff very helpful products good quality no problems with delivery.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB

Posted 2 years ago

“I bought My splash back boards from you the first 4 where damaged and we phoned you and you sent another 4 right away I was very impressed that you responded very quickly and that 4 was damaged and once again you acted very quickly and sent another 4 and these where fine I will use you again if I need anything I will recommend your firm it was the courier that damaged the boards so I would like to say thank you for your quick response”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB

Posted 2 years ago

Wholesale Domestic Bathrooms is rated 4.1 based on 764 reviews