Login
Start Free Trial Are you a business? Click Here

Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“A very efficient operation.”
Helpful Report
Posted 7 years ago
Phil
Verified Buyer
“No Flexibility in pricing or price matching (red funnel cheaper), but having said that perfect service, thank you Wightlink”
Helpful Report
Posted 7 years ago
Simon Jackson
Verified Buyer
“Efficient service”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“All was great apart from having no pre-checkin parking at Fishbourne”
Helpful Report
Posted 7 years ago
M.P.
Verified Buyer
“Excellent service, but expensive.”
Helpful Report
Posted 7 years ago
David
Verified Buyer
“was an easy crossing”
Helpful Report
Posted 7 years ago
Robert G C Williams
Verified Buyer
“Staff very helpful, polite and friendly but when we arrived early for our 1000 ferry, we were put in the stand-by queue for the 0930 one. There was 1 car in lane 1, which we joined and 1 car in lane 2 but when the stand-by cars were called onto the ferry it was about 10 or 12 cars in lane 2 that were called forward. We were very disappointed at the apparent arbitrary way this was carried out. Staff on the ship helpful and courteous, explaining that dogs are not allowed on the carpeted areas, which I quite understand but elsewhere the floor is very slippery and it is not suitable for dogs, perhaps a rubberised area would be more acceptable? My wife purchased a Turkey sandwich on brown bread but it was totally inedible, the Turkey was reconstituted and tasteless. It went into the bin. The quality of this food does not meet the standard of the rest of your service and we will never buy sandwiches again, as we object to paying for inedible food, that was not cheap.”
Helpful Report
Posted 7 years ago
Mrs Taylor
Verified Buyer
“My Mum lives on the Isle of Wight and I would like to visit her every 4 - 6 weeks. The Wightlink service is very good (I have experience of some delays) the facilities cover everyones needs, the staff are helpful and the organisation is very well timed and managed. However, the prices do not allow me to visit as often as I would like. It is the biggest problem with the service.”
Helpful Report
Posted 7 years ago
Gabrielle
Verified Buyer
“It would of been 5 stars had the Manager that was called for, not let a boohoo customer jump the queue.”
Helpful Report
Posted 7 years ago
Mariyana
Verified Buyer
“Good, clean, timely, no-fuss service”
Helpful Report
Posted 7 years ago
Derry Collins
Verified Buyer
“Pleasant staff always helpful and mostly runs on time. Fares are in the high side though”
Helpful Report
Posted 7 years ago
Sylvia Wilson
Verified Buyer
“Able to accommodate my vehicle on earlier sailings in both directions. Also very well run operation.”
Helpful Report
Posted 7 years ago
Linda Filby-Aubrey
Verified Buyer
“Efficient check in, quick loading and prompt departure. Return journey arrived at port of early and space available on earlier crossing.”
Helpful Report
Posted 7 years ago
Andrew
Verified Buyer
“Both sailing on time”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Ease of booking. Friendly staff.”
Helpful Report
Posted 7 years ago
Steven Longmuir
Verified Buyer
“very good friendly & helpfull staff.”
Helpful Report
Posted 7 years ago
ROBIN STILWELL
Verified Buyer
“It was ok thanks”
Helpful Report
Posted 7 years ago
Anne Fairbrother
Verified Buyer
“Easy to book and use.”
Helpful Report
Posted 7 years ago
Nick Palmer
Verified Buyer
“Really great service like the way you can amend your traveling times online !”
Helpful Report
Posted 7 years ago
T
Verified Buyer
“Not too far to go, reasonably comfortable seats, views are amazing and it only takes 20 minutes to cross for a foot passenger. Prices could be a bit cheaper though, seeing as Wightlink have a 'captive audience'.”
Helpful Report
Posted 7 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request