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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Louise
Verified Buyer
“Lovely ferry crossing, very quick. On the way back the ferry managed to depart a little earlier than scheduled which was good.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I'd make a mistake with the date of my return journey but only realised when I got to the ferry terminal at Yarmouth. The guy there updated my ticket immediately and I was able to board on the ferry I needed.”
Helpful Report
Posted 7 years ago
Una
Verified Buyer
“Great customer service. Boarding was very fast and they let us on an earlier ferry because we arrived too early. One star lost because we were told to park next to a pillar on the ferry and I couldn't get out of the passenger door. Otherwise everything worked well and the passenger lounges were clean and had plenty of seats.”
Helpful Report
Posted 7 years ago
Sarah Tyer
Verified Buyer
“I travel to the Isle of Wight every month. Why is it so expensive???”
Helpful Report
Posted 7 years ago
Peter Papworth
Verified Buyer
“A good service with friendly and helpful staff. The rating would have been 5 stars but for the cost of the travel.”
Helpful Report
Posted 7 years ago
Helen Hoad
Verified Buyer
“The service was very good but the cost of the crossing is over priced, £90 is too much for such a short crossing.”
Helpful Report
Posted 7 years ago
Pat
Verified Buyer
“Regular sailings with a quick and efficient loading and unloading team.”
Helpful Report
Posted 7 years ago
Susan
Verified Buyer
“On time. Nice clean ferry. Polite staff. Ferry terminals clean and sufficient refreshments. The tickets a bit expensive.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“As a frequent traveller to the IOW my recent daytrip went smoothly - both outward and return ferry journeys were punctual. I was able to catch an earlier ferry for my outward journey as I arrived ahead of schedule at Lymington which was a bonus. All Wightlink staff that I came into contact with were courteous and helpful. I would just like Wightlink to look at it's fares as the Solent is a very expensive piece of water to cross.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“It gets us across the Solent”
Helpful Report
Posted 7 years ago
Lauren
Verified Buyer
“Easy to book and good prompt service”
Helpful Report
Posted 7 years ago
Bev Willett
Verified Buyer
“On time. Quick and easy boarding experience. Clean boat and very friendly staff.”
Helpful Report
Posted 7 years ago
Alison
Verified Buyer
“The FastCat service is very efficient and quick!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“everything clean, plenty of comfortable seating, easy loading and unloading, personnel welcoming. Reason for good not very good - expensive for the narrow stretch of water covered”
Helpful Report
Posted 7 years ago
Jennifer Langton
Verified Buyer
“Quick loading and off loading from the park and lovely crossing”
Helpful Report
Posted 7 years ago
Paul Mackett
Verified Buyer
“Quick sailing”
Helpful Report
Posted 7 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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