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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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No hot food at the cafeteria in the ferry terminal, & gents toilet out a action on outward ferry
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Posted 6 years ago
Refreshes on return trip was so disappointing
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Posted 6 years ago
Great ferry service from Portsmouth to Fishbourne. Only thing that would put me off booking again is the price. Just felt a little expensive for a 45 minute trip.
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Posted 6 years ago
Cannot fault efficiency etc., but prices need lowering to encourage visitors to IOW.
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Posted 6 years ago
I’ve given Wightlink 4* Mainly because it’s a reliable service However it is in my opinion to expensive.
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Posted 6 years ago
Comfortable ship and a good crossing time . Easy to book and board. Expensive though
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Posted 6 years ago
Ferry ran exactly to schedule, plenty of seats going out. Quick journey
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Posted 6 years ago
Always made the crossing as seamless as it could be !
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Posted 6 years ago
Just a perfect days trip to IOW, had slight trouble booking with our Tesco vouchers, but this was all sorted in a quick phone call and phone no extras added..:)
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Posted 6 years ago
ladies toilets were both closed?
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Posted 6 years ago
Very good crossing. Shame the prices were not more competitive. I would use them far more often.
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Posted 6 years ago
Simple to purchase tickets online and smooth crossing
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Posted 6 years ago
Easy embarkation by car and very nice comfortable ferry, nice crossing and Costa Coffee Shop very welcome. Good quick exit by car all very well managed. Down side the exorbitant cost.
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Posted 6 years ago
They do what you pay for but without a discount seems expensive for short boat trip of 45 mins. No parking available if arriving more than one hour before sailing time.
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Posted 6 years ago
Nice clean boats Very pricey and never any vouchers / reductions
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Posted 6 years ago
Efficient, great views, but very pricey at peak times
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Posted 6 years ago
Great service on the ferry going out, I think it was a newer ferry, lovely and clean. The ferry coming back was not so good, a little dated. Overall we enjoyed our trip even though the crossing was a bit choppy!
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Posted 6 years ago
Excellent service if a bit expensive. A discount for regular users would be nice.
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Posted 6 years ago
Easy booking process. Prompt boarding times. Clean, comfortable ferry.
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Posted 6 years ago
Very helpful staff, loads of space on vessels and at Portsmouth Terminal. A lot of infrastructure investment recently, but that has meant the loss of Greggs and Costa in favour of they’re own brand which in my opinion is inferior.
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Posted 6 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews