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Agency Reviews

3.0 Rating 335 Reviews
45 %
of reviewers recommend Agency
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Anonymous
Anonymous  // 01/01/2019
The process was step by step and easy to follow. I liked the info that was provided to me based on personal input I gave. Shipments were on time and packaging was sleek and easy to use. I also liked how well the products worked with my other skincare products. I am ultimately disappointed in the effectiveness of the duo even though it was tailored to me. I diligently used both products for 3+ months and only missed 2 days of applications. My acne was mild to begin with but got worse as I used it. For the third whole month, I got more pimples, red patches and lots of itchiness all around the edges of my face. None of my dark spots faded and only 2-3 spots on my upper lip lightened the tiniest bit. I got more dark spots and a few darkened even.
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Posted 4 years ago
It seems like the formula is customized for customers, but hard to tell how precise the recommendation will be. I didn’t get a chance to adjust based on any feedback. I received my second shipment too soon. Wish that I received time to adjust possibly. In terms of effectiveness, I can’t say I notice any difference yet. The ingredients seem to be the right ones though so it may be a matter of time.
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Posted 4 years ago
I feel like I wasn’t able to give this product a true review because my skin was so dried out from it I wasnt able to use it with much regularity. It really irritated the skin on my upper cheek/under eye as well. I will probably try to spot treat going forward, but it’s not something I would purchase on my own.
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Posted 4 years ago
I really love the concept of individualized skincare, and was super excited to receive a three month trial of the products in exchange for my honest review. I was excited to get started using this product that was specifically compounded to meet the needs of my skin,, but this product just didn't work for my skin. I have very few wrinkles, but I wanted to be proactive and nip them in the bud before they became really noticeable. Instead I ended up with an extremely bad case of acne because of the Niacinamide, which is a problematic ingredient for many people including myself. I haven't noticed any change in my wrinkles, and my face has become super dehydrated after a month of using the Future Formula. I will say however that the Dark Spot Remover is fabulous. I had a dark spot under my eye, and within a week of once a day use, it is gone.
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Posted 4 years ago
Agency kindly gifted me two shipments of their skin care in exchange for my honest review. I when I first signed up I filled out a questionnaire about my skin care concerns and skin type and provided photos of what my skin currently look like. From there, a license physician created a compounded product skin care product for me to try out. I really liked this process because it felt more personalized then buying skin care at the store which can sometimes feel like throwing darts in the air trying to figure out what I’m looking for. The first shipment included the future formula which included around 10g of RX skincare in a cylinder shaped bottle with a pump dispenser. The bottle looked nice but I struggled with the product because the compound had a lot of crystallization but it was otherwise ok. My skin did not experience any reactions and I liked how it was leaving my skin after use. But I did run out of product about two weeks in or so… way before my next box was even put together for shipment. That being said, I may have used too much product but it did not give any specifuc directions such as, use one pump or two pumps. The next shipment included 24g of the future formula and 18g of the dark spot formula. The future formula has more of a creamy gel consistency. Three pups are enough for my face, neck and décolletage. I really like how my skin feels after application and my skin started to look really nice the next morning. After applying the future formula, I followed it up with the dark spot formula. The dark spot formula is a much richer and thicker product. For this one I feel like two pumps is plenty to address the dark spots on my face and it melts easily into my skin. I’ve been using it for a few weeks now and I think it has been making my skin “purge” or maybe it’s just making me breakout… I feel like it has started to Make some of my dark spots light enough but it’s definitely too soon to tell. The only thing I can notice at this time are my new dark spots from the new breakouts that I have been getting on my face the last couple of weeks. What I have noticed is that I cannot use any other skin care product like moisturizer on top of this or it does begin to pill But I do feel like I need a moisturizer after using these two.
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Posted 4 years ago
I was excited to have the opportunity to try this product free for three months through Influenster for my honest review. I have uneven skin tone and occasional breakouts. My skin is extremely sensitive to everything, and after about two weeks my skin erupted with small bumps all over my cheeks and jawline, which is not where I normally break out. I emailed for support from the dermatologist through the app. I got an answer in about a day and was told to change my moisturizer and cleanser but I continued to have a bad reaction. The second time I sent a message to the dermatologist it took about 5 or 6 days to get a response and they recommended that I stop using the tretinoin as it appeared that my skin was reacting to that ingredient. Sadly I think this was not a good fit for me. I appreciated the chance to communicate with a dermatologist but I did not feel that I got answers on what would best help my particular skin by the end of the trial period. This may have been partly due to trying to “stick it out” before realizing that my skin was reacting to the ingredient rather than purging.
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Posted 4 years ago
I received a 3 month trial for free in exchange for my honest review. I have sensitive skin that reacts any time I make changes to my skincare routine, but this time it didn't react at all! It did really help with my hormonal acne breakouts, but only if I was religiously using the product every single day. If I missed even one day, I'd get major breakouts immediately. I haven't noticed any difference in the appearance of my skin otherwise: no improvement in texture, fine lines, etc. Overall it seems like an okay product, but not something I'll continue using for the price.
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Posted 4 years ago
Agency is rated 3.0 based on 335 reviews