The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,165 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,165 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A revelation. These have transformed my husbands sweating and therefore my sleep quality. Wish Id bought sooner. Bought pillows, duvet and mattress protector.”

Helpful Report

Posted 8 years ago

“Great products. Really fast despatch and delivery”

Helpful Report

Posted 8 years ago

“Excellent products, service, price and prompt delivery”

Helpful Report

Posted 8 years ago

“Good products and prices and speedy service.”

Helpful Report

Posted 8 years ago

“Lovely salesman, very informative, answered all my questions fully. Have found the duvet really comfortable and snuggily!.”

Helpful Report

Posted 8 years ago

“Excellent quality products were competitively priced and were received well packaged. The website was very easy to navigate with plenty of choices”

Helpful Report

Posted 8 years ago

“I purchased a wool filled pillow because of all the benefits. Prompt delivery. Best ever nights sleep and continues to be, as it supports neck and head. Money well spent. Made in England, woolroom pillows.”

Helpful Report

Posted 8 years ago

“I know I can rely on the quality of your products, and your staff are always very helpful.”

Helpful Report

Posted 8 years ago

“This is so comfortable and supportive. A great investment.”

Helpful Report

Posted 8 years ago

“Our order was delivered promptly to the Netherlands and the communication was good.”

Helpful Report

Posted 8 years ago

“My body pillow (v-pillow) was delivered quickly to me in Virginia, USA and is a high quality item, I must say! I am glad that I ordered extra wool so that I can customize the fill, although I gather that weekly fluffing may keep it just right. Now I need to find a nice organic cotton cover for my dream support :-)”

Helpful Report

Posted 8 years ago

“Most efficient service, no hitches, just a straightforward transaction that arrived within 48 hours of ordering.”

Helpful Report

Posted 8 years ago

“First class service. So far no complaints about products.”

Helpful Report

Posted 8 years ago

“The website was easy to navigate and easy on the eye, the order process was straight-forward and delivery was quick. I emailed customer service as I hadn't received the introductory coupon before I completed the checkout and they refunded it without any issue. The product (Deluxe wool mattress topper) is the best part, we LOVE it! Thank you!”

Helpful Report

Posted 8 years ago

“Can not test my new light duvet yet but all other purchases have been first class can't wait for Summer”

Helpful Report

Posted 8 years ago

“They were efficient,helpful and patient with dotty queries.”

Helpful Report

Posted 8 years ago

“A revelation! I should have bought these years ago. My husband sweats a lot in bed and now he doesn’t because bedding regulates the temperature. Amazing.”

Helpful Report

Posted 8 years ago

“Ordering by phone was so easy and the person I spoke to was very helpful . The double duvet was also on offer so that made it a very happy purchase.”

Helpful Report

Posted 8 years ago

“All natural wool fillings so no more sweaty night and bulky quilts.”

Helpful Report

Posted 8 years ago

“After my husband decided he could not sleep another night under a polyester or Hollow fibre quilt, did some research online and found the Woolroom not too far away from us. After a visit to the store decided to order a winter weight duvet in the Classic style. It did take a few days to get used to so no more disturbed nights. We have also ordered the summer weight quilt while it was still,on offer.”

Helpful Report

Posted 8 years ago

The Wool Room is rated 4.8 based on 5,165 reviews