The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website and delivery was very quick.”

Helpful Report

Posted 8 years ago

“Ease of online ordering. Updates on delivery information and very prompt delivery of goods”

Helpful Report

Posted 8 years ago

“Really knowledgeable, obliging staff, who were really happy to talk me through my needs over the phone.”

Helpful Report

Posted 8 years ago

“I read lots of reviews before purchasing the wool mattress topper. Not cheap but I am impressed and surprised at the difference in my sleeping. This was my second order.”

Helpful Report

Posted 8 years ago

“The products & service is excellent. The Wool Protector I have just bought is terrific but is slightly warmer than I thought it might be. I am adjusting over the last few days & confort wise it really is luxurious.”

Helpful Report

Posted 8 years ago

“Excellent products, really pleased with the full bed set. Excellent service and fast delivery.”

Helpful Report

Posted 8 years ago

“Excellent service. My order came very quickly. The goods were very well packaged, each item being in its own canvas zipped bag with two cord handles. As regards the duvet, pillows etc I cannot comment as yet as I have not put them on my bed as yet but will do so soon.”

Helpful Report

Posted 8 years ago

“Quick prompt service and all goods excellent. Best nights sleep for years with the quilt and pillow.”

Helpful Report

Posted 8 years ago

“excelent product and service”

Helpful Report

Posted 8 years ago

“Order placed easily, quick delivery, nicely packaged”

Helpful Report

Posted 8 years ago

“Your answers to my queries were good and this enabled me to complete my purchase as there were problems online at the time. The throw is very good quality, the colour not as bright as appeared online but still suits my sofa. Delivery was excellent!”

Helpful Report

Posted 8 years ago

“Clear website and easy ordering. Very prompt delivery and well packaged product. So far so good but need a little more time to fully assess the duvet and pillow in use”

Helpful Report

Posted 8 years ago

“It made me very happy as the mattress protector keeps you cooler it does really work its brilliant”

Helpful Report

Posted 8 years ago

“My mattress protector was one of the best things I have bought, it does actually work it’s brilliant, I would recommend to all the ladies who have reached a certain age to invest in one of these it does keep you cooler for a good nights sleep very happy.”

Helpful Report

Posted 8 years ago

“fast shipping , nice rugs”

Helpful Report

Posted 8 years ago

“Very prompt delivery,friendly,polite delivery guy,excellent cosy and warm duvets.fantastic service and products.”

Helpful Report

Posted 8 years ago

“Delivery very prompt - and great products too.”

Helpful Report

Posted 8 years ago

“I love my deluxe pillow which arrived promptly after ordering as did the extra wool that I recently purchased to make it a little plumper. The pillow is supportive without being too high or full and never gets too hot. I have looked for decades for a pillow I like - this one is wonderful. Highly recommended.”

Helpful Report

Posted 8 years ago

Thank you for taking time out to write a review. We are glad you received prompt service and that the pillow after purchasing extra wool is providing adequate support and comfort. Kind regards Ali

Posted 8 years ago

“Customer service was excellent. I had excellent considered advice prior to a purchase, very prompt delivery and generosity regarding a discount I had "missed".”

Helpful Report

Posted 8 years ago

Thank you for writing the review. We are glad you have received excellent customer service and you received your order promptly. Kind regards Ali

Posted 8 years ago

“Good quality products, nicely packaged, delivered promptly. Helpful staff when I had a query.”

Helpful Report

Posted 8 years ago

Thank you for your review. We are glad you have received good customer service and received your product promptly. Kind regards Ali

Posted 8 years ago

The Wool Room is rated 4.8 based on 5,164 reviews