The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Woolroom went out of their way to help me when I placed my order for my new duvet. So friendly and kind, it was a genuine pleasure doing business with you! Thank you”

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Posted 8 years ago

“Excellent service, warm and comfortable topper! Perfect!!”

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Posted 8 years ago

“Since discovering Woolroom I sleep so much better. Night sweats are a thing of the past and I am the proud owner of three duvets in different weights to cover all the different tempreture changes in the year. I have mainly chosen the Alpaca filling because they feel so light and luxurious. I use the pillows and the topper as well. My sinus allergies have improved and I only need the mattress now to complete the set! This company is my best find this year.”

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Posted 8 years ago

“My order was promptly dealt with and delivered in two days, as promised. Excellent service.”

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Posted 8 years ago

“Brilliant service & delivery. We ordered a deluxe double quilt and were so pleased we ordered two pillow protectors. Since using these I have noticed a dramatic reduction in my sneezes and running eyes in the morning. Great result!!”

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Posted 8 years ago

“Wonderful help from Rosie, a treasure. Order received so quickly. Throw perfect. Thank you very much.”

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Posted 8 years ago

“Glorious luxurious quality well packaged item, so comfy I don't want to get out of bed!”

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Posted 8 years ago

“Very pleased with the service and the quality of the product”

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Posted 8 years ago

“Prompt service and quality goods”

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Posted 8 years ago

“The item was easy to order and it was delivered promptly. I also appreciated the fact that the delivery company gave me a one hour time slot during which the parcel would be delivered. It was delivered within a few minutes of that slot.”

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Posted 8 years ago

“I purchased the double layer duvet that can be unbuttoned for summer and it is amazingly warm and don't need any extra blankets in winter. Also purchased a lighter wieght single one for my daughter which she loves. Am so obsessed with the wool I have orders the luxe merino underlay.”

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Posted 8 years ago

“A slight hiccup with delivery that could have been either woolroom or the courier, but it made no difference to me. The product is excellent. Well made and lived up to the description.”

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Posted 8 years ago

“quick delivery superb quality and good prices.”

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Posted 8 years ago

“The ordering and delivery experience was excellent, and the product itself is AMAZING. I bought an all-season deluxe duvet in November 2017 and it is wonderful - I am never too hot nor am I ever too cold.”

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Posted 8 years ago

“Very prompt delivery, well made product.”

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Posted 8 years ago

“Very happy with ease of purchase and speed of delivery”

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Posted 8 years ago

“Easy to use website, quick delivery.”

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Posted 8 years ago

“Sales associate was very helpful and friendly via live chat”

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Posted 8 years ago

“Website simple to use, clear pricing, super fast delivery and great customer service.”

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Posted 8 years ago

“Excellent and speedy service. Getting a much better nights sleep. The duvet is so cosy and comfortable I suffer from asthma and allergies but have been so much better no coughing or breathing problems just a blissful nights sleep. Thank you woolroom”

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Posted 8 years ago

The Wool Room is rated 4.8 based on 5,164 reviews