The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shopping safe and quick.Product very nice.”

Helpful Report

Posted 11 years ago

“A very good experience. Well presented web-site. Good choice of high quality delivery courier (with real-time GPS tracking). Nicely packed - a pleasure to open. Most of all - superb British wool products.”

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Posted 11 years ago

“Wool Room staff deal with queries quickly and efficiently a pleasure to deal with. The products arrive well packed and very fast and are left where requested. Once they have arrived a good nights sleep is had by all”

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Posted 11 years ago

“Very happy with the service and product.”

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Posted 11 years ago

“I chose my beautiful wool blanket, put in my order and the very next day it was delivered. I am delighted with it. Thanks for an excellent service.”

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Posted 11 years ago

“Fantastic quality,super delivery. X”

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Posted 11 years ago

“I love our new super light wool duvet! I'm always too hot in summer but my husband isn't. This duvet suits us both - we sleep really well under it. The service from The Wool Room was very good. The duvet was initially out of stock but arrived after just over a week, which was fine.”

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Posted 11 years ago

“I have been a fan of the Woolroom since I discovered you on line last summer, I love your products and have all my beds decked out with lambswool mattress toppers, duvets and pillows. I saw the Woolroom at Burghley Horse Trials, which is great for me, as is the shop now open at Stamford. The products are all high quality and I can honestly say I am sleeping better, wool is a far superior material for bedding than feather or foam. Do not hesitate to change, you will not regret it.”

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Posted 11 years ago

“Very impressed with all aspects of of my order, including the unexpectedly impressive (eco-friendly of course) 'packaging' - a fabric carry bag.”

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Posted 11 years ago

“very good and professional service delivery prompt as promised no problems at all.”

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Posted 11 years ago

“I decided to try a wool duvet and mattress protector and was soon converted! As a result I now have two different weights as well as getting an all seasons bale for the second bedroom. I think this is a wonderful product. Not only does it mean I sleep so much better than before, but the products are of a really high quality, correct warmth with the right amount of weight and much less bulk that man made duvets. Well done the Wool Room”

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Posted 11 years ago

“Excellent products, next day delivery, what's not to like.”

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Posted 11 years ago

“Transformed my nights sleep. We purchased the pillows, duvet and mattress protector. First night sleeping with these was best night sleeps in months. Everything the manufacturer has claimed is correct. Quality is of the highest standard. Initially thought these were a bit expensive, but considering how improved my nights sleep is, worth every penny!”

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Posted 11 years ago

Dear customer, we're thrilled to hear you're having a better night's sleep and we hope you'll feel the benefits for years to come. Kind Regards, The Wool Room team

Posted 11 years ago

“Excellent service. My order arrived the next day. Easy to use website and good choice of product.i have bought a cot blanket for each of my grandchildren And can thoroughly recommend the quality of the blankets. The pram/ cot blanket washes beautifully and comes up almost as new after each wash.”

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Posted 11 years ago

Dear customer, we're thrilled you're so happy with your baby blankets. However please note that we don't recommend machine washing for this product - very cool and gentle hand washing is ideal. The baby blankets are made from super-soft untreated wool, the baby duvets may be washed on a wool cycle in the machine. Many thanks, The Wool Room Team.

Posted 11 years ago

“After months of trying to find comfortable pillows which are not too hard, too soft or make me really hot I discovered The Wool Room pillows. Purchased two & they are fantastic, really comfortable & as they have (safety) zip's you can add and remove the wool filling to get them just right. One thing to add - I was concerned that these would make me itchy as i am unable to wear wool clothing/suits but no worries in this respect, really comfortable. Thank you The Wool Room - I will be back soon for a wool mattress protector!”

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Posted 11 years ago

“I was slightly sceptical about the claims the wool mattress and pillow protector would regulate my body temperature but I am now an evangelistic convert. I've suffered from several nightly sweats for over a year now and for the last 5 days, since buying the wool products, I have not had any. Great service too, text from the courier giving a one hour time slot for the delivery. Brilliant!”

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Posted 11 years ago

“Excellent quality of products and speedy delivery. I would definitely use The Wool Room again and am currently saving up my pennies to but their wool bedding range.”

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Posted 11 years ago

“Very rapid response to my order and delivery in three days.Very pleased with the quality of wool products from this company,their cashmere throw is excellent.”

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Posted 11 years ago

“Superb, friendly, and fast customer service. Products are lovely and I am struggling to wake up and get out of bed in the mornings now!”

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Posted 11 years ago

“Fast efficient service & kept up to date with expected delivery date & time. excellent product.”

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Posted 11 years ago

The Wool Room is rated 4.8 based on 5,164 reviews