The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. The wool pillows and mattress protector were really well made. I would certainly recommend the Wool Room.”

Helpful Report

Posted 11 years ago

“I made my purchase on the internet. Everything about my order was treated quickly and efficiently. It was despatched promptly and an anticipated time and date was provided; it was particularly helpful to be able to track the driver's progress. I am over 87 years old and suffer from breathing problems , due to years of smoking. I have searched for a comfortable pillow for ages, and my daughter suggested I try one of yours and I am absolutely delighted with it. I have had the best night's sleep I have had for years, and my doctor says that because wool does not attract dust mites, this can only be good for me. I wish I'd bought one months ago. Thank you.”

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Posted 11 years ago

“I previously purchased a pillow from The Wool Room and really love it. When recently they had a sale on, I purchased a blanket, the grey, curly sheep one. It is lovely. My husband was impressed with it and decided he wanted one too but in a different pattern so I purchased another blanket. I can definately say they are very warm and snuggly and we are really pleased with all the items. We are now saving up for a wool duvet. I suffer with allgeries and it is very pleasing that I can have the wool products in the house knowing I haven't had any reactions with them. The staff are very helpful too. A lovely company to buy from.”

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Posted 11 years ago

“We have found all your products are excellent. They certainly do help create the right temperature for sleeping and even during the very hot weather we did not have to take the summer duvet off but it is also extremely efficient using the all seasons duvet during cold weather. Also your company has been very efficient dealing with all our orders.”

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Posted 11 years ago

“I was looking for a matress protector filled and covered with natural materials. The wool matress protector fitted the bill perfectly. An important benefit for me was the temperature regulating properties of wool; the protector really does exactly that and makes for a much more comfortable night's sleep.”

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Posted 11 years ago

“Fabulous wool pillows, bought on friends recommendation as alternative suppliers lumpy and you can't unzipped to poof them up! Best nights sleep ever”

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Posted 11 years ago

“I read about this company in the Guardian and found the service to be excellent. My deluxe pillow arrived exactly on time, as promised. It is still early days but I am finding tat compared to my old Tempur pillow that I am not becoming so hot in the night and as a result having my sleep disturbed as much. The pillow does need plumping up every night but that is a small price to pay for better quality sleep. Now I am tempted to buy a topper!”

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Posted 11 years ago

“Couldn't believe something so thin could make me so cosy. Wish I'd bought one before. Slept well these last 5 nights.”

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Posted 11 years ago

“Love the duvet, warm and doesn't slip in the cover. However the pillow is too firm for me”

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Posted 11 years ago

“Website was easy to use and delivery was prompt. Items were well packaged and lovely - I've bought items from here before and I'm a convert to sleeping with wool. I get such a good night's sleep. Anna Hannath, Bishopston, Swansea”

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Posted 11 years ago

“excellent product - very good nights' sleep! Excellent service and delivery.”

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Posted 11 years ago

“Very pleased with my autumn weight, deluxe single wool duvet. It is thin and light but incredibly warm and warms up very quickly with body heat. It is important to me to be supporting the British woollen industry and British sheep farmers. Disappointed that your wool rugs and blankets are from NZ, otherwise would have bought those too. More British wool products please.”

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Posted 11 years ago

“Bought two cushions recently: great product, good website, fast and efficient delivery, overall service excellent! Would use again.”

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Posted 11 years ago

“I love my new duvet! It's really cosy. Delivery was very quick and website easy to use.”

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Posted 11 years ago

“Absolutely first class service and product - a baby blanket was beautiful.”

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Posted 11 years ago

“A lovely blanket. We had been using two of our old blankets but since having this one have only needed one. It's a generous size so tucks in well and easily. Also very quick, efficient delivery.”

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Posted 11 years ago

“Having been converted to Wool Bedding we now have a King Size Wool Mattress and Divan. The result is an even better nights sleep.”

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Posted 11 years ago

“We are all very pleased with our new bedding.having already a king size set I knew what to expect and was not disappointed.this time it was for my daughter,who is now a wool convert.the service was exceptional as always and the product first class.Shall do my sons bed next...”

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Posted 11 years ago

“Very helpful with their information and a speedy delivery. Love my deluxe wool duvets. Thanks”

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Posted 11 years ago

“Superb ,winter ,summer,ultra light summer especially !!!”

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Posted 11 years ago

The Wool Room is rated 4.8 based on 5,164 reviews