The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The mattress topper certainly does what is says - adds extra comfort and gives a cooler sleep. We have used it on top of a memory foam mattress and a cotton mattress protector on top.”

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Posted 7 years ago

“We had a cheap mattress from a well known bed company for almost seven years. It was uncomfortable from the start. Having inherited some money a new bed was high up the list. I particularly wanted a wool mattress as we have wool duvets and I am very impressed with them, I believe natural fibres are better both for warmth and comfort and for the environment. I also wanted a product that was produced within the UK. I spent days looking at different ones within our price range until deciding on the Herdwick. I am so pleased with my purchase; It’s comfortable, supportive and seems really well made. I feel that I’m sleeping much better now and it’s easier to fall asleep because the mattress is so comfortable and 8 can’t feel the springs. Delivery was also very good, the 2-person delivery was efficient and careful.”

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Posted 7 years ago

“Quick delivery. Product lived up to its description on website. Very happy with the comfort from the topper.”

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Posted 7 years ago

“Very good service, delivered within 2 days of ordering. This is my third purchase. All products of excellent quality.”

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Posted 7 years ago

“These wool products are second to none. So light and so cosy. I purchased a superking sized duvet as I found the double for a double bed was not quite big enough, and that is wool too. In fact I have the lowest tog one as well and the pillows. Can't speak highly enough of these products. The delivery is so speedy so it doesn't take long to experience a good nights sleep. The Wool Room is brilliant thank you.”

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Posted 7 years ago

“O.K. Is great!!”

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Posted 7 years ago

“Very happy with my mattress topper. It’s like having a new mattress.”

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Posted 7 years ago

“Ordering on the website was easy and informative. Tracking number and shipping provided promptly. The pillow looks delightful. I hope to get my pillow today! I am so excited!”

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Posted 7 years ago

“The best duvet I have ever had. Lighter than I expected for wool, warm and comfortable yet not too hot.”

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Posted 7 years ago

“I have recently bought mattress and pillow protectors and I am very happy with the products, they feel nice and are helping with controlling body temperature during sleep. Also, I was very happy that I supported a local company, using local wool. Thanks!”

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Posted 7 years ago

“Quick and easy to use site. The DPD app is fantastic for someone like me, working shifts, having so much control with delivery.”

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Posted 7 years ago

“Easy to use website with lots of customer feedback. Always useful on a purchase like this. Very quick delivery. Collected from local shop as not when courier called. Plenty of delivery updates. Well packaged. Great product.”

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Posted 7 years ago

“Very useful to have the extra pillow filling. Arrived quickly”

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Posted 7 years ago

“My first purchase from Woolroom but it won’t be my last! Excellent service and products, received tracked delivery within 2 days of ordering.”

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Posted 7 years ago

“Great prices and a very quick delivery. Product looks very good - very pleased so far!”

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Posted 7 years ago

“Delighted with duvet. The wool is light on the body and I don't feel over heated and I do feel warm. Very pleased.”

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Posted 7 years ago

“This is my second quilt from the wool room gave my daughter my double as I upgraded to a king size bed I absolutely love it keeps me warm and snug without being over powering”

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Posted 7 years ago

“I have purchased an Alpaca and Wool Duvet and I'm really happy and satisfied with the purchase. The duvet feels nice and keeps me warm without making me sweat. It's slightly heavier than the polyester fill duvets but it's easy to get used to it once you will have a good night sleep.”

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Posted 7 years ago

“Very good service and quality and responded to my question and sorted in one phone call”

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Posted 7 years ago

“So far I've slept better because I don't feel overheated. I used to sleep with my feet stuck out as I felt too hot with my old feather and down duvet.”

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Posted 7 years ago

The Wool Room is rated 4.8 based on 5,164 reviews