The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a duvet and mattress protector (already have pillow) for my husband who has a serious asthma related condition called ABPA. You can Google this or just think in terms of allergies like dust and mould for starters. Basically, he has noticed an improvement in his sleep since converting to wool. We use bamboo bed linen to good effect also. A good nights sleep is important especially for those with health issues and I am confident in saying that the wool experience has made a difference for both of us.”

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Posted 9 years ago

“Love the wool blankets. So cosy and warm. Excellent quality and value.”

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Posted 9 years ago

“We are very pleased with our wool topper ,the only draw back was as we have a very deep mattress the elastic straps on the corners were not long enough to go around the corners therefore it is not held securely in place and does move a little. The warmth from the wool is lovely , we will be looking buy maybe pillows as we already have a wool duvet although not from your company. Thank you for a wonderful product and we hope our feedback is useful, maybe you could offer extra long straps for deeper mattresses !”

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Posted 9 years ago

“The blanket is perfect excellent quality and pleasingly large . The ordering system was easy . The delivery was fast and it was good to be given the 1 hour slot .”

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Posted 9 years ago

“The item is a gift which I haven't passed on yet. So I am unable to comment at this time. The only thing I would say is that there was some confusion regarding delivery. The package could not be tracked and a delivery agent sent me a confusing message, but it was delivered by the post man eventually.”

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Posted 9 years ago

“Seriously comfortable - mattress topper is more springy than a feather one, and same for the pillows - they feel quite firm but not hard”

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Posted 9 years ago

“Very impressed with the quality of the products, fast delivery and enough information - ie emails to update status of order.”

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Posted 9 years ago

“I am so thrilled with my new wool duvet. I don't get as sweaty with wool as I do with feathers. The service is so fast and efficient and queries are answered almost immediately. Thank you”

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Posted 9 years ago

“Absolutely brilliant.... I have never slept so well! Thank you!”

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Posted 9 years ago

“My order arrived quickly and I was impressed with the quality.”

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Posted 9 years ago

“Easy to use ordering, prompt well packaged delivery of high quality goods. Will definitely use The Wool Room again. Thank you.”

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Posted 9 years ago

“Service excellent. Rapid despatch of goods. Still not sure about the wool duvet s we are finding it rather hot and heavy even though we are using the lightweight.”

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Posted 9 years ago

“Very satisfied with the Deluxe Wool Pillows, Duvet Cover and Pillow Protectors ordered and delivered promptly. Certainly recommend this company and their products to anyone looking for their bed accessories.”

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Posted 9 years ago

“So disappointed with the duvet as it's too hot, even though it's the lightest. But it's very comfortable and breathes quality. (The heat has to do with my own hormonal problems so this was a final attempt to find a duvet that wouldn't overheat!) I've gone back to a light blanket with other layers, to my great regret, as I love duvets and am desperate for an exceptionally light one.”

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Posted 9 years ago

“I bought the summer weight "luxury" wool duvet. I sleep with the window wide open, and in this cold weather it is been warm enough for me with a light blanket on top. I had trouble over heating under a goose down duvet, and this seems to be better. It is not noisy or smelly.”

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Posted 9 years ago

“Lovely woollen blanket for a very good price.”

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Posted 9 years ago

“Very prompt service and an amazing product really pleased with our All Season - Deluxe Wool Bedding Set”

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Posted 9 years ago

Thank you for taking the time to leave us this review, Doreen. We're thrilled that you're happy with your bedding set :)

Posted 9 years ago

“Excellent products. Pillow protector and deluxe pillow. More pleased with products than I thought I would be”

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Posted 9 years ago

Thanks for taking the time to leave us this review, Gill. It's great to read that you are pleased with your purchase. Regards, Adam The Wool Room

Posted 9 years ago

“I don't usually write reviews but my mattress topper has improved my sleep immeasurably and I would implore anyone reading this to make the investment.”

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Posted 9 years ago

Thanks for taking the time to leave us this review, Russell. It's so great to read that your sleep has improved as a result of your purchase and indeed that you'd recommend people to try wool bedding :) Thanks again, Adam The Wool Room

Posted 9 years ago

“Ordered my deluxe - light duvets 3-6 tog on line & within two days they arrived all packaged well. Very pleased with them, good quality. I was a little worried I had chose the wrong tog, no need they are perfect even in January/February. We had wool duvets before from a well known manufacturer but, I have to say these are better. Thank you woolroom would definitely use you again in the future. Mrs Suzette Bond.”

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Posted 9 years ago

Hi Suzette, Thanks for taking the time to leave us this review. It's great to read that you're happy with your duvets and indeed that you prefer them to your previous wool duvets. All the best, Adam The Wool Room

Posted 9 years ago

The Wool Room is rated 4.8 based on 5,164 reviews