The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was extremely pleased with my mattress enhancer. It is very well made and very comfortable. The company are very efficient and delivered to me quickly and informed me of time, date etc. I would definitely recommend them.”

Helpful Report

Posted 9 years ago

Thanks for your kind words, Ann. We're thrilled that you're happy with your mattress enhancer and indeed the service received. Thanks again, Adam The Wool Room

Posted 9 years ago

“Excellent delivery, arrived next day. Ordered the wool duvet for my son , really good quality.”

Helpful Report

Posted 9 years ago

Thanks for your kind words Maureen. We're so glad that you're happy with the quality of your duvet and indeed the service. Kind regards, Adam The Wool Room

Posted 9 years ago

“Excellent product,excellent service.very happy”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave us this review, Patricia. We're so glad that you are happy with your product and the service received. Kind regards, Adam The Wool Room

Posted 9 years ago

“When I decided to buy a topper I did not know which type to buy. I decided on wool. Obviously I cannot say which is best but my experience of wool has proved very satisfactory”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave us this review, Victor. We're glad you're happy with your wool topper :o)

Posted 9 years ago

“Delighted with my recent purchase of alpaca mattress enhancer and promptly ordered another one. Delivery of both was swift and efficient.”

Helpful Report

Posted 9 years ago

Thanks for taking the time to leave us this review, Susan. We're so glad to read that you're happy with your mattress enhancer(s) and indeed the service you received. Thanks again, Adam The Wool Room

Posted 9 years ago

“Lovely product, very well packed and speedily delivered. Excellent, thank you.”

Helpful Report

Posted 9 years ago

Thanks for leaving us this review, Chris. We're so glad you're happy with your product and indeed the speed of delivery. Thanks again, Adam The Wool Room

Posted 9 years ago

“Rapid delivery; fantastic product. Best sleep in years!”

Helpful Report

Posted 9 years ago

Thank you so much for leaving us this review, Jan. We're thrilled that your sleep has improved as a result of your purchase :) Thanks again, Adam The Wool Room

Posted 9 years ago

“Fantastic customer service and very speedy delivery. Great product too!”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave us this review, Elizabeth. We're thrilled to read that you're happy with the service and product. Kind regards, Adam The Wool Room

Posted 9 years ago

“The Alpaca duvets we bought recently are excellent: they are light, warm and - essential for us - they help to minimise the problems caused by night sweats. HCF, Devon”

Helpful Report

Posted 9 years ago

Thank you very much for taking the time to leave us this review. It's great to read that your night sweats have improved as a result of your purchase. Thanks again, Adam The Wool Room

Posted 9 years ago

“I recently purchased two blankets: the orange rabbit and woodland creatures blanket for my 9 year old grandson in UK and the beige curly lamb blanket for my 2 year old grandaughter in New Zealand. They have been a big hit with both the children and their parents and I was delighted with the quality and designs. They are Birthday gifts that are unusual and will last for years. .Great value. And prompt despatch”

Helpful Report

Posted 9 years ago

Hi Carolyn, Thank you for taking the time to leave us this review. We're so glad to read that you're happy with your blankets and they've been a big hit with your grandchildren. Thanks once again, Kind regards, Adam Hirst The Wool Room

Posted 9 years ago

“We're thrilled with our deluxe light duvet. We think it's nearer 6 tog than 3. Lovely and cosy but very lightweight. Quality is excellent, ordering was straightforward and very speedy delivery. We've ordered the pillows since which are very supportice and comfy.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to write this review, Fiona. We're thrilled to hear that you are happy with your wool duvet. Wool, as a fibre, has a fantastic ability to regulate temperature, meaning that your duvet will likely react like a 6 tog duvet if your room is cooler and a 3 tog in summer when your room is slightly warmer :o) Thank you once again, Adam The Wool Room

Posted 9 years ago

“I ordered the Luxury Alpaca Duvet - Medium and Deluxe Wool Mattress Protector. After 1 week trial, I can say I love the combo. It keeps me warm, but not sweaty. The medium thickness is good enough for the winter (I sleep with the window open). I can recommend the product. The delivery was fast and the packaging good. Thanks you Wool Room!”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave us this review, Katja. We're thrilled to hear that you're having a great experience with your duvet and protector and indeed with the service you received. Thanks again, Adam Hirst The Wool Room

Posted 9 years ago

“I now have a wool mattress, duvet and pillow. I sleep really well, as a woman of a certain age that is something new. No more flipping the duvet on and off all night, just amazingly comfortable, restful sleep. The service is great too. Thank you.”

Helpful Report

Posted 9 years ago

Thank you so much for taking the time to leave us this review, Stephanie. We're so glad that you're sleeping better as a result of your mattress, duvet and pillow and indeed that you are happy with the service received.

Posted 9 years ago

“I bought the wool mattress topper and I'm still sleeping on it. Very comfortable, it has made my over firm mattress a pleasure to get in to.”

Helpful Report

Posted 9 years ago

Thanks for taking the time to leave us this review, Barry. We're so glad to read that you're happy with your purchase. Kind regards, Adam The Wool Room

Posted 9 years ago

“Ordered a light wool duvet three months ago and absolutely love it. It's so cozy and my husbands allergies have significantly reduced. I've also just received a beautiful wool blanket with a gorgeous horse design, it's even prettier and softer than I imagined!”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave us this review, Fleur. It's great to read that you're happy with your purchase(s) and that your husband is sleeping better as a result. Thanks again, Adam The Wool Room

Posted 9 years ago

“We have tried two single all season duvets. My husband was not warm enough as he prefers and is used to an all season feather duvet in the winter. I think it is a matter of getting used to a very different type of duvet. I am prepared to continue especially as these duvets are suitable for allergy sufferers.”

Helpful Report

Posted 9 years ago

Thanks for leaving us this review. I hope that your husbands adapts to his new bedding and eventually finds it warm enough. Don't hesitate to give us a call if you'd like to discuss.

Posted 9 years ago

“This mattress topper is wonderful. After 25 years with an electric blanket I don't need it anymore! It is very comfortable and warm within seconds and fits snug to the mattress. I sleep really well and wish I'd bought it years ago!!”

Helpful Report

Posted 9 years ago

Thank you for writing this review, Janet. We're thrilled to read that you're happy with your mattress topper and are now finding no need to use your electric blanket. Kind regards, Adam The Wool Room

Posted 9 years ago

“Very quick and easy to use (ordered online) no problems with delivery and we changed the date too as there was no one at home to sign for it. We bought a duvet, mattress protector and two pillows and all are very good quality and comfy. An added bonus was that my 2 year old played with the delivery box for days as it was enormous! Would certainly recommend.”

Helpful Report

Posted 9 years ago

Thank you for taking the time to leave us this review, it's very much appreciated. We're thrilled to read that you're happy with your purchase and indeed that your 2 year old enjoyed the box it came in :o) Kind regards, Adam The Wool Room

Posted 9 years ago

“Very quick, efficient and professional service. Products of the quality you would expect! Very pleased with my order.”

Helpful Report

Posted 9 years ago

Thanks for leaving us this review, Jayne - It's very much appreciated. We're so glad that you're happy with your purchase and indeed the service received. Kind regards, Adam The Wool Room

Posted 9 years ago

“Excellent service, very impressed”

Helpful Report

Posted 9 years ago

Thanks for leaving us this review, Geoff.

Posted 9 years ago

The Wool Room is rated 4.8 based on 5,164 reviews