The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Polite, helpful and friendly advisors. Good quality products and quick and efficient deliveries. If for any reason items have to be returned,, refunds are quick and efficient.”

Helpful Report

Posted 12 years ago

“I found the Wool Room website easy to navigate around and ordering was easy. I needed to speak to a human and everyone was very helpful. I am very happy with our full wool bedset (underblanket, 2 pillows and duvet) and would definitely recommend this product and buying from the Wool Room.”

Helpful Report

Posted 12 years ago

“Searched for ages to find just the right throw and found it at The Wool Room. My order was processed quickly and the items were received within a couple of days. On receipt, I was delighted with the quality of what I had bought and would not hesitate to use The Wool Room again for that special purchase. Also, unlike many on line retailers we have not been inundated with emails, just the occasional update on offers etc that may be of interest. All in all I am delighted to have found them and would recommend without hesitation.”

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Posted 12 years ago

“Very helpful company selling products that really do make a difference to your quality of sleep. I purchased a wool duvet after getting incredibly hot at night sleeping under a feather duvet. Immediately had better sleep and no more excessive heat at night as the wool duvet allowed the air to breathe.”

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Posted 12 years ago

“It is worth spending extra for the breathable comfort that the wool bedding gives. I have a wool duvet and mattress cover. I found The Wool Room very considerate to deal with, they readily exchanged something I needed to return.”

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Posted 12 years ago

“We love our pillows...great in store advice and service.”

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Posted 12 years ago

“My mattress protector just transformed the bed and made it much more cosy in the winter and cooler in the summer.”

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Posted 12 years ago

“We purchased a combined duvet and have found it to be very comfortable.”

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Posted 12 years ago

“I have bought 6 items from the wool room,and each one has been amazing. The quilt is warm in the winter and cool in the summer, it helps to control your internal thermostat. The pillows provide comfort and support and help me and my family achieve a good nights sleep.”

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Posted 12 years ago

“Big boy bedding bought for my nephew's first bed. Lovely duvet delivered to him very quickly. I will be buying for me soon!”

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Posted 12 years ago

“The wool Duvet feels heavier than its feather counterpart but on the other hand dosent move around so much , so less nocturnal disputes over ones share of the cover ! Beautifully warm - I will look to purchase a summer weight one soon”

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Posted 12 years ago

“On the occasions when I have rung to speak to the staff in person they have all been polite, friendly and helpful. My order was well-packaged and I received it extremely quickly. On the occasion when I returned something because colour did not match my decor, I received a refund very quickly. All in all a truly efficient service.”

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Posted 12 years ago

“I ordered wool duvets for all my family. The duvets are brilliant and the service was excellent. I am very happy to recommend them.”

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Posted 12 years ago

“Bought the little knitted rabbit for my Grandson for Easter and he loves it.”

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Posted 12 years ago

“I was very impressed with the shop and staff.The quality of the goods is outstanding,I would not hesitate to buy further items.”

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Posted 12 years ago

“A very satisfied customer - goods came promptly without hassle -”

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Posted 12 years ago

“I am absolutely delighted with the wool duvet and the wool pillow. Both are delightfully light but really warm in the Winter. However, they are wonderfully cooling in the Summer (well the odd hot night that we had!). Definitely, I have recommended both to friends and family.”

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Posted 12 years ago

“I order a beautiful baby blanket from the wool room and was delighted by the service and quality of the item, it was a gift to send to Australia and the parents were delighted with it. I would definitely recommend this site. Thanks.”

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Posted 12 years ago

“Wonderful product, and very efficient order/delivery. I would recommend both the company, and their woolen products.”

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Posted 12 years ago

“Good website. Prompt delivery. Pillows, duvet and mattress protector are all firm favourites.”

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Posted 12 years ago

The Wool Room is rated 4.8 based on 5,164 reviews