The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“The woolroom products are very good, and the wool is a much more dynamic insulator than man-made equivalents. The downside is that you charged me £68 for pillows in-store when they were on offer at £58 on-line. Despite living within 5 minutes drive of one of your stores I would now look at on-line first.”

Helpful Report

Posted 7 years ago

“Product quality and delivery excellent. Unfortunately, I bought the mattress topper on the basis that it would mean that I no longer was hot in the night which it appears to suggest it would help with. It does not. It is very comfortable and I will continue to use it. I also bought some cushion pads which are just fine.”

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Posted 7 years ago

“Good product.”

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Posted 7 years ago

“The order was quick and easy. I'm very happy to support British wool. The lightweight duvet has given us great nights sleep (we tend to be too hot!). I have also slept all night without waking. My daughter has also purchased this duvet. Could the duvet be produced wholly in the UK in the future, British wool and British manufactured? I would not hesitate to recommend this product.”

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Posted 7 years ago

“Fantastic product and excellent service”

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Posted 7 years ago

“Clear information on well designed website, quick delivery, good packaging.”

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Posted 7 years ago

“Great prompt service. The blanket I bought is really thick and great for snuggling under... My husband did not want me to buy it, but he has stolen it!”

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Posted 7 years ago

“I have purchased a second mattress cover as I love my existing one and want another for my second bed. The Woolroom always send my purchases promptly so I know I do not have to wait too long to receive them.”

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Posted 7 years ago

“I have just received the pillow, and i'm hopping that will give me a good night sleep.”

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Posted 7 years ago

“Excellent product as always Has transformed my bed”

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Posted 7 years ago

“I got two deluxe pillows They are great so far. 4 days in and they feel great. Just enough firmness. Hopefully they last, so good to be able to wash and re-fluff. Instead of throwing out and them going to landfill.”

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Posted 7 years ago

“Received wrong parcel last week, informed you, still waiting?”

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Posted 7 years ago

“Easy, fast efficient service and lovely throw.”

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Posted 7 years ago

“A year ago we ordered a Deluxe Wool Mattress Topper and a Dulce Mattress Protector. At the time all I could say was .... delivery was prompt and the quality seemed to be good. Now having used and cared for them as instructed ... I’d like to say ... yes ... I’m very happy with them. Thank you.”

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Posted 7 years ago

“Delivery was next day. The items feel wonderful to sleep in/on”

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Posted 7 years ago

“I have been looking for a very light weight summer duvet since last year and they had sold out I love the wool duvets so had to buy a summer duvet as I already have a winter one”

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Posted 7 years ago

“I am happy to support a sustainable conscious company, beautiful product and packaging. The duvet is great and warm. Exactaly what we were expecting! It is great to purchase a product from a company like this! Well done!!”

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Posted 7 years ago

“The price for your washable wool duvet was amazing, esp considering that the wool is responsibly sourced. I could have easily spent 3 times the amount for a similar item that is not made in China. The order went through smoothly on 28 Dec, and the item already arrived here in US on 2 Jan, 2 days earlier than predicted. The blanket is beautiful, and oh so warm! I could not be more pleased. Thank You!”

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Posted 7 years ago

“Very speedy delivery considering that we live I the Highlands. The duvet is very cosy and comfortable, and keeps us at just the right temperature. Delighted with it!”

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Posted 7 years ago

“Really fast delivery, ordered deluxe duvet with pillows and it arrived the next day. Excellent quality”

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Posted 7 years ago

The Wool Room is rated 4.8 based on 5,164 reviews