Login
Start Free Trial Are you a business? Click Here

The Wool Room Reviews

4.8 Rating 5,164 Reviews
95 %
of reviewers recommend The Wool Room
4.8
Based on 5,164 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat
Read The Wool Room Reviews
The Wool Room 5 star review on 19th January 2020
Janice East
The Wool Room 5 star review on 2nd December 2019
Dee Sheehy
The Wool Room 5 star review on 29th November 2019
Susan Marston
The Wool Room 1 star review on 4th November 2019
Anonymous
The Wool Room 2 star review on 10th July 2019
Maneh Bagramyan
The Wool Room 5 star review on 5th June 2019
Anonymous
The Wool Room 5 star review on 4th June 2019
Debbie Woodward
15
Anonymous
Anonymous  // 01/01/2019
Duvet arrived the next day, very good quality and regulates my temperature! Perfect!
Helpful Report
Posted 7 years ago
Still waiting for delivery and no time has been given. I was very unhappy to discover that Ian had left the " you were not at home" notice sticking to the middle of my door. Great advert for burglars! Not great for Wool Room!
Helpful Report
Posted 7 years ago
Easy to order from website and delivered the next day. That quick!
Helpful Report
Posted 7 years ago
Great product, quick delivery and well packed
Helpful Report
Posted 7 years ago
Brilliant service and excellent products. I've come back for more!
Helpful Report
Posted 7 years ago
Product arrived within 2 days with a time slot. Great service and lovely pillow.
Helpful Report
Posted 7 years ago
This is about our 5th order and have recommended to friends who have gone on to purchase. Top quality product and service every time. Not sure? Check their advice which is always helpful
Helpful Report
Posted 7 years ago
Easy ordering. Swift delivery. One extra star would have been obtained with quicker confirmation of my order receipt.
Helpful Report
Posted 7 years ago
Used to use woolblankets but fing them hard to obtain. So have gone for the wool duvet instead. Working well so far.
Helpful Report
Posted 7 years ago
Great product , delivered quickly !
Helpful Report
Posted 7 years ago
Prompt service and good notice of delivery. One hour delivery slot was appreciated and accurate.
Helpful Report
Posted 7 years ago
1-2 tog wool duvet is equivalent to my 4•5 silk one, hence a waste of money. Irene from Scotland
Helpful Report
Posted 7 years ago
The quality of the quilt is excellent, and we've been getting good sleeps under it. The temperature evens out great, which is a big improvement to our previous synthetic quilt. The service was quick and efficient, even with shipping to mainland Europe we received the order within a few days. Thanks
Helpful Report
Posted 7 years ago
Beautifully made product & fabulous wool filling. I love the way you can adjust the filling to your needs & all machine washable too! A great buy & so far my dodgy neck hasn't complained yet.........
Helpful Report
Posted 7 years ago
Super fast international shipping, love the pillows.
Helpful Report
Posted 7 years ago
Warm and comfortable but not hot,
Helpful Report
Posted 7 years ago
A really good product backed by equally good service. We have purchased from The Wool Room several times .
Helpful Report
Posted 7 years ago
We are familiar with the product
Helpful Report
Posted 7 years ago
Purchased a wool mattress topper. It is soft and lovely. Bought it because our little daughter sleeps with us and I worry the toxic foam mattress would harm her. Also bought a wool baby pillow for her. It is also top quality. However, a little too high for a 1.5 year old I would say, especially if she lays on her back. I will wait a bit for her to use.
Helpful Report
Posted 7 years ago
prompt response for order dispatch and delivery. product is fab
Helpful Report
Posted 7 years ago
The Wool Room is rated 4.8 based on 5,164 reviews