The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,165 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,165 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Love the mattress protector. I think I will be buying more wool!”

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Posted 9 years ago

“Very fast delivery of a superb product, duvet is lovely and cool yet it is warm! Love it”

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Posted 9 years ago

“Wow, what a mattress (luxury 9000)! It literally has changed my world”

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Posted 9 years ago

“it arrived promptly... each piece had its own cotton bag... the pillows are wonderful ,(husband made his softer by removing some of the wool) , mine was perfect but i plan to get an extra bag of wool to customise other pillows... single topper brilliant to take on holiday , lest we arrive to a less than perfect mattress, packs up small and neat in its own cotton bag... all wonderful... BIG thank you! ..”

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Posted 9 years ago

“Great product expensive but worth it. Brilliant”

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Posted 9 years ago

“The duvet has surpassed expectations whilst doing everything it claimed. I have had better nights sleep since its arrival than I have had in a very long time. It stabilises temperature, is light-weight, and copes with humidity really well. In my opinion a fantastic product.”

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Posted 9 years ago

“A wonderful pillow giving better sleep. Everything as advertised.”

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Posted 9 years ago

“Received the items ordered online and found them as described. I am very impressed with the prompt delivery and the quality of the goods. The mattress protectors are excellent and worth the extra price. Very happy.”

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Posted 9 years ago

“My top up bag of wool arrived within a couple of days and was as described. The wool is soft and fluffy and makes a lovely natural pillow. No more horrible polyester for me.”

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Posted 9 years ago

“I bought 2 products, one day apart, both were in stock when i ordered . The first order went swimmingly and arrived in 2 days. The second took 5 days with no reason given, then on the day of delivery the delivery firm sent an email saying that they hadn't received my delivery from the wool room. However it was then delivered on that day. So not full marks and hopefully the second delivery was not the norm.”

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Posted 9 years ago

“So pleased with our purchase of a mattress topper. We've both had various aches and pains and subsequently disturbed nights however ever since I put this topper on last week our sleep has improved immensely. I know it's early days but I'm optimistic of the lasting effects of these natural products.Thankyou Woolroom!”

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Posted 9 years ago

“Great quality product! I splashed out on the luxury alpaca all seasons duvet - it really does keep me cooler at night. It is light, but warm and I am delighted with it! Thank you.”

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Posted 9 years ago

“I have matress topper, quilt and pillows and protectors to help overheating husband. Really pleased with them. Arrived within a couple of days. Lovely quality and what a bonus to have flame resistant qualities. Definately worth every penny”

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Posted 9 years ago

“Lovely products and informative and speedy delivery. A very simple process to buy a lovely new duvet. So far the duvet seems to be regulating my temperature well”

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Posted 9 years ago

“I have really enjoyed the alpaca duvet and decided buy the summer weight quilt. I haven't had chance to use it yet because the weather isn't warm enough. I have no doubt it will be just as good.”

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Posted 9 years ago

“I have only slept on my new mattress topper for two nights, but so far it seems extremely comfortable and perhaps slightly cooler. Coolness is what I am after and I feel encouraged, though of course you have to allow also for the placebo effect. As Zhou Enlai is believed to have told Nizon about the outcome of the French revolution, it is too early to tell. I like your company however, and I like wool, and will almost certainly be back for more of your products... thank you”

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Posted 9 years ago

“Delighted with the quality of the duvet. We have now got the woollen pillows, the woollen mattress cover and the duvet which makes for a supremely comfortable bed. Brilliant service, delivered within 2 days of ordering”

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Posted 9 years ago

“Parcel arrived in perfect order the day after order placed and is just what i wanted”

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Posted 9 years ago

“Excellent service. Phone enquiries about the product were dealt with Ina friendly and efficient manner. On line ordering was easy and delivery very prompt.”

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Posted 9 years ago

“Excellent next day delivery. Could not have been any better!!”

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Posted 9 years ago

The Wool Room is rated 4.8 based on 5,165 reviews