The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product delivered promptly. Great communication re delivery from carrier.”

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Posted 7 years ago

“Why why why didn't I make this investment before now? I've hummed an haaa'd for a long time; all that time I've been tossing and turning, throwing the duvet off, getting out of bed to retrieve the duvet, turning my pillow over and over every time I get hot!!!! If this rings even the tinkliest of little bells with you - ponder no longer and buy a wool duvet and pillow set. Light and (if it's possible) cool and warm all at the same time :-) Happy happy me. Thank you wool room xxx”

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Posted 7 years ago

“Very easy to order from their great website. Very impressed with their next day delivery.”

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Posted 7 years ago

“Very easy ordering from your website. Very impressed with next day delivery.”

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Posted 7 years ago

“Excellent delivery options and frequent updates about delivery progress. Wool fusion pads are excellent product, well worth it. I bought a size bigger than the covers and they fit snuggly. Definitely would recommend!”

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Posted 7 years ago

“Swift delivery and it was really easy to change delivery location. I bought wool pads that were next size up from cushions covers and they fit snuggly. My husband is over the moon as he is no longer getting stabbed by duck feathers”

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Posted 7 years ago

“Communicated issues with shipping. Provided a good product that came in a timely manner.”

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Posted 7 years ago

“Order beautifully packed and delivered promptly.”

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Posted 7 years ago

“Friendly helpful service - and simply gorgeous products”

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Posted 7 years ago

“Lovely throw; soft and luxurious. The perfect colour for our settee - have searched far and wide for a colour match and found it with you!”

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Posted 7 years ago

“Very lovely bedding. The woollen pillow has been a great success. Topper good too, although I still feel that I overheat at night- but not as bad. Will give it time. Everything very comfortable.”

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Posted 7 years ago

“Prompt delivery - nice product”

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Posted 7 years ago

“I have ordered a mattress and bedding from them and was told 10 days ( that was 12 days ago) when I call them they cannot give me a delivery date saying the mattress is in their stores but can deliver it! Due to not having a courier who will give them a date! Not happy with service! Will give them till Friday and ask for money back! What a shame”

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Posted 7 years ago

“The products I ordered arrived quickly and were safely packaged. We love the mattress protector and the pillow. They are very comfortable and they are well made. I will buy all my future bedding from the wool room”

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Posted 7 years ago

“Light and warm - very comfortable for this summer if varying temperatures!”

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Posted 7 years ago

“Excellent product, service, delivery, would definately use again”

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Posted 7 years ago

“comfy in bed”

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Posted 7 years ago

“Quick ordering and delivery”

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Posted 7 years ago

“The online experience was disappointing (contact me if you wish and I'll provide constructive feedback) but the process worked and I collected from store. That was more than compensated for by the personal contact, once before purchase, another by email (answering a query) and lastly in-store. All warm friendly helpful and patient. I've not opened the product yet but it looks good.”

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Posted 7 years ago

“Good looking products and excellent service.”

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Posted 7 years ago

The Wool Room is rated 4.8 based on 5,164 reviews