The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They always deliver promptly and product is excellent quaility with fair pricing.”

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Posted 9 years ago

Thank you for leaving your positive comments. Best wishes Jackie , The Wool Room

Posted 9 years ago

“excellent mattress protector delivery was very quick very impressed.”

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Posted 9 years ago

Thank for leaving your positive comments Patricia, we really appreciate it. Best wishes Jackie, The Wool Room.

Posted 9 years ago

“I am delighted with my recent purchase of a cot bed quilt and pillow from the Wool Room. It was purchased for my grandson, it has kept him warm and a comfortable temperature. It should prove very easy to wash as well. It was beautifully packaged and arrived promptly. So pleased with the wool quilt,I am thinking of getting one for my bed. I can't rate these highly enough for children.”

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Posted 9 years ago

Thank you for your comments Lynn, as you say they are ideal for little ones....its much harder for children to regulate their body temperature until they are much older, so wool is the perfect option for them, no more overheating issues. Its lovely to have your recommendation, and we hope to see you soon for your new duvet!!. Many thanks Jackie , The Wool Room.

Posted 9 years ago

“I sent for this duvet not really believing it could do what it said it could do. Since going through the menopause I have been left with a body thermostat that won't go down, conversely my husband has one that won't go up. We have had many a discussion on the thickness of our duvets. Since buying one of you wool duvets we have both had peaceful,unbroken sleeps ie no more teeth chattering on my husband's part and no more throwing the covers off on mine. All I can say is thank you.”

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Posted 9 years ago

We are so glad you decided to give our bedding a try Jill, temperature regulation is one of the many great benefits of our wool bedding, it really does adapt to meet your individual needs. Its lovely to hear that you and your husband are sleeping better as a result...we hope to see you again soon. Best wishes Jackie, The Wool Room.

Posted 9 years ago

“Easy to order and received purchase quickly. The wool mattress protector fits bed well and stays flat all night! We have slept remarkable well and is definitely cooler than previous mattress protectors!”

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Posted 9 years ago

Thank you for your feedback, great to hear that you happy with your new protector. They are perfect to combat over heating issues and will help to deliver a more restful nights sleep. Best wishes Jackie, The Wool Room.

Posted 9 years ago

“Quick Easy purchase and delivery process. Item was well packaged”

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Posted 9 years ago

Thank you for taking the time to leave your review, we appreciate it. Best wishes Jackie, The wool room.

Posted 9 years ago

“Excellent product, excellent service and website”

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Posted 9 years ago

Thank you for your feedback, we appreciate it. Many thanks Jackie, The Wool Room.

Posted 9 years ago

“The wool filled pillow is very comfortable so far after nearly two weeks use.We might be ordering another soon.”

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Posted 9 years ago

Great to hear that you are happy with your new pillow Michael, we hope to see you again very soon. Best wishes Jackie, The Wool Room.

Posted 9 years ago

“This has been worth the expense as my husband and I are not compatable sleeping partners! I was always too hot under our goosedown duvet and he just about right, but having had experience of a single wool duvet I persuaded him to try out the double - we have the Autumn and Summer ones clipped together. They are quite weighty if you are used to goosedown but so good. I am sleeping much better and no complaints from my other half. The other thing that I like, when one of you turns over you somehow don't land up with a cold gappy back that happens with a down duvet. I'm thrilled!”

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Posted 9 years ago

Thank you for leaving your review....it is such a common problem among couples, one partner needs a different "tog" of duvet to the other. Im so glad your issue has been solved with your new wool bedding. Wool regulates body temperature far more effectively than any other fibre, and as you say they drape over the body wonderfully so no more cold spots! Best wishes Jackie, The Wool room.

Posted 9 years ago

“Ease of use website. Helpful staff on end of phone. Good delivery and very comfortable purchase.”

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Posted 9 years ago

Thank you Phillipa, we are so pleased you were happy with your Wool Room "experience", we appreciate your review. Jackie, The Wool Room.

Posted 9 years ago

“Fantastic company to deal with. Very efficient.”

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Posted 9 years ago

Thank you for your comments , we appreciate it. Hope to see you again soon.

Posted 9 years ago

“Excellent products, fast delivery, good value and most importantly, 'did what it said on the packet'. I bought mattress topper, luxury king size quilt, medium weight, and two wool pillows. Previously we were roasting underneath our goose down quilt and pillows, now we are not kicking off the covers during the night and having much better quality of sleep. Very happy that we found out about your wool bedding. We are planning on ordering more for guests. Thank you.”

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Posted 9 years ago

Lovely to get your review Sally...great to hear that you are sleeping better as result of your new bedding set, as tests have shown, wool is by far the best material for regulating body temperature so no more disturbed sleep due to overheating. Thank you for your feedback. Jackie, The Wool Room.

Posted 9 years ago

“Excellent efficient delivery. Bought a wool mattress topper to complement the duvet purchased some months ago. Love them both and sleep well between the two!”

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Posted 9 years ago

Great to get your feedback, we are so glad you are adding to your wool bedding collection and know you will feel the benefits of your purchases for years to come. Best wishes Jackie, the Wool Room.

Posted 9 years ago

“Ordered a deluxe mattress topper. Excellent communication and arrived super quick. It has been on the bed nearly a week and it is luxurious! I no longer feel hot and sweaty - just feel like I am cocooned and the perfect temperature. I cannot recommend it highly enough! Will definitely consider the pillows next...!”

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Posted 9 years ago

Thank you for leaving your review Monika, wool really is amazing at regulating body temperature so overheating at night is a thing of the past. We appreciate your recommendation and we hope to see you again soon. Jackie, The wool Room.

Posted 9 years ago

“I ordered a de luxe mattress topper, I was advised firstly of despatch and then a delivery time, it was delivered exactly as promised. I have put it on my bed and it is delightfully comfortable and performs exactly as the Wool Room said.”

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Posted 9 years ago

Thank you for your review Adrian, our toppers give mattresses that extra boost of comfort but it also delivers the temperature regulation that wool is renowned for. We are glad you are happy with the result. Many thanks Jackie, The Wool Room.

Posted 9 years ago

“very helpful staff, fast delivery. The tracking system was the best I have ever had the pleasure of using. The bed is so comfortable and feels luxurious.”

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Posted 9 years ago

Im glad you were able to get good use of the tracking system Lindy, we all lead busy lives so it is great to be able to plan around deliveries. Lovely to hear that you are happy with your new bed and we hope you continue to enjoy the comfort and natural benefits that our wool beds give. Thanks for your review. Jackie, The Wool Room

Posted 9 years ago

“After placing my order, I was informed that there would be a delay in delivery, which was helpful. I was then given a choice of delivery date and/or the option to have the delivery left in a safe place if I was going to be out. The items arrived with no unnecessary packaging and on the date arranged. I am now very happy with my wool duvet and pillow.”

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Posted 9 years ago

Thank you for your feedback Margaret, lovely to hear that you are happy with your new bedding. We are glad that we were able to get your delivery to you on a convenient date after the initial delay. We hope to see you again in the future. Best wishes Jackie, The Wool Room.

Posted 9 years ago

“Excellent quality products”

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Posted 9 years ago

Good Afternoon Mrs. Ashmore, Thank you for taking the time to leave us your wonderful comments. We are so pleased to hear that you enjoy our products. Many thanks, Katie at The Wool Room

Posted 9 years ago

“Wow . My first purchase of the delux pillow and extra filling arrived swiftly and packed well . My first nights sleep was one of the best I've had for a long time . I look forward to getting into bed and falling asleep knowing I'll have a great sleep . I just want to say a huge Thankyou to the wool Room for such a great pillow”

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Posted 9 years ago

Good Afternoon, Thank you for taking the time to leave us your wonderful comments. We are so pleased to hear that you love your Deluxe Wool Pillow and that you are sleeping more comfortably as a result. You are most welcome. Many thanks, Katie at The Wool Room.

Posted 9 years ago

“I absolutely love my new Wool Mattress Protector from the Wool Room. It is superb quality, the filling is much thicker than than a cotton one from The White Company (which had bobbles of cotton for filling). It is more expensive, but luxurious and definitely worth it.”

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Posted 9 years ago

Good Afternoon, Thank you for taking the time to leave us a review - we are so pleased to hear that you love your new Wool Mattress Protector. Many thanks, Katie at The Wool Room.

Posted 9 years ago

The Wool Room is rated 4.8 based on 5,164 reviews