The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Already have a summer duvet and mattress topper which we are very pleased with so decided to replace our winter duck down duvet. Read the reviews on the medium classic which said it was warm and comfortable which we then bought. Now wish we had bought the warm as we're waking up cold during the night and have to put blankets on the bed. Looking forward to summer.”

Helpful Report

Posted 8 years ago

“Clear website, wide range of products to choose from, very fast dispatch and excellent products. The Classic Wool Pillows are extremely well made and came beautifully packaged. They are fresh and comfortable and I would definitely recommend them to everyone.”

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Posted 8 years ago

“Delivery prompt”

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Posted 8 years ago

“Excellent service - amazing quick delivery of an absolute PERFECT DUVET ! Thank you”

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Posted 8 years ago

“Love your kids duvets and pillows. And you run an efficient shop!”

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Posted 8 years ago

“I ordered a deluxe bedding set for our guest room. It arrived well packaged two days later. I made the bed - my sister slept in it - loved it so much she immediately ordered one for her own bed!”

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Posted 8 years ago

“Excellent service, superb product, exceedingly helpful efficient staff.”

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Posted 8 years ago

“Purchased the deluxe mattress topper, light duvet and 2 pillows. Definitely better night sleep. Always had trouble when I changed to a new pillow but no problem with this one. Just took several handfuls out and shook it.”

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Posted 8 years ago

“Good quality, fast delivery.”

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Posted 8 years ago

“Bought a pair of pillows and am very pleased with them; thank you.”

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Posted 8 years ago

Thank you Sheila, we are glad that you are happy with your new pillows. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Easy website, proper responses and very quick delivery.”

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Posted 8 years ago

Thank you for leaving your review, we appreciate your comments. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Excellent service”

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Posted 8 years ago

Lovely to get you feedback, we are so pleased you are happy with your new purchase. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“My last purchase which was a wool mattress protector was actually a gift for my daughter and her husband. They are delighted with it. It is very comfortable and the quality is excellent. Must treat myself to one. I have purchased from The Wool Room in the past and the service is excellent. Would high recommend them.”

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Posted 8 years ago

Thank you for taking the time to leave your review Ruth, we are so glad that you are happy with your purchases and that your daughter and her husband are able to enjoy the benefits of our wool bedding. Hope to see you again soon. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Prompt service wonderful product”

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Posted 8 years ago

Thank you for taking the time to leave your review Julia, we appreciate your feedback. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Beautiful, well made and luxurious product. Top,top of anyone's range. I have all the other wool bedding items but this one really tops it off. I can't wait to go to bed at night..”

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Posted 8 years ago

Great to get your feedback Julia, we are so glad you are adding to your wool bedding collection and it sounds like you are getting a great nights sleep as a result! We hope to see you again soon. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“Orders are always delivered very efficiently. and i think the products are outstanding.”

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Posted 8 years ago

Thank you for your lovely comments Anna, we are very proud of our beds , bedding and mattresses and we are so pleased that you agree with us!!, we hope to see you again very soon. Best wishes Jackie, The Wool Room.

Posted 8 years ago

“My new quilt is soft, warm and exceedingly cuddly. Now having the best nights sleep I've had for years. Quilt keeps me warm but not hot, and has a reassuring weight to it without being heavy. I'm 62 and I can say in all honesty, this is the best quilt I have ever had. Many thanks Wool Room for your quick service and excellent product.”

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Posted 8 years ago

“Loved the quilt, light and warm, really seems to help regulate my body temperature. Mattress cover really comfortable and again cool. Pillow is taking a little longer to get use to, but am definitely not getting so hot at night and am looking forward to seeing if helps with sinus/ allergy problems. Overall would definitely recommend.”

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Posted 8 years ago

“Fantastic product. The duvet feels really quality and luxury. Fast service and kept me informed of progress along the way.”

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Posted 8 years ago

“I ordered mattress and from the website it appeared to be in stock. No mattress sign of it after 2 weeks and idea when it will be dispatched. Yet had email which said protector and mattress was on the way AFTER the protector arrived.”

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Posted 8 years ago

The Wool Room is rated 4.8 based on 5,164 reviews