The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have wanted one since sleeping under one at my partners-not disappointed-like that it’s heavier than synthetic but it’s the natural content that appeals I know my temperature is more regulated”

Helpful Report

Posted 6 years ago

Thank you for the feedback, we are pleased to hear you are happy with the new bedding. Best wishes, Ed

Posted 6 years ago

“I found the wbsite very easy to use and was very pleased with the amount of information about each product - right down to which sheep provided the wool. The duvet I bought arrived speedily and it was an added bonus to find it arrived in its own cotton zip-up bag. Overall, I am very pleased with all aspects of my purchasing experience on the Woolroom site.”

Helpful Report

Posted 6 years ago

Hi Della, We are so pleased to hear that you were so pleased with your experience on the Woolroom site, and we hope that you sleep well. Thanks for writing a review! Ed

Posted 6 years ago

“The delivery service arranged by Woolroom was second to none. Super fast delivery, well packaged and notified of delivery. Thank you.”

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Posted 6 years ago

Thank you for your review. We're so glad that you were impressed by the delivery service you received. Millie

Posted 6 years ago

“Very user-friendly website, easy to navigate. Order came well-packed, and within 2 days of placing the order. Excellent!”

Helpful Report

Posted 6 years ago

Great to hear that you found the product(s) easy to order and were happy when they arrived. Thanks, Millie

Posted 6 years ago

“Lovely, high quality quilt which arrived so quickly and beautifully packaged. Cannot recommend the product and the company too highly.”

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Posted 6 years ago

Great to hear Kim! We're so glad you're pleased with your experience with the Woolroom. Many thanks, Ed

Posted 6 years ago

“I am having a hard time reviewing on your site. So I thought I would write and tell you just how life changing your pillows have been. After beating cancer, I have still struggled with hormonal night sweats almost constantly. Not only are your pillows SO comfortable, my sweats have lessened a ton (I imagine when I am able to save for some more of your bedding it will be even better!!! 🤞) My husband was extremely sceptical, we have never spent that much on a pillow, he is now the BIGGEST fan! Your pillows are so different from any pillow I have tried in the best way! Thank you for making such an amazing product,that makes me feel more like myself again!”

Helpful Report

Posted 6 years ago

“My pillows and mattress topper arrived very quickly and are beautiful. I love the unbleached fabric which is smooth and silky to the touch. The pillow bags are really nice and the fact that you can take the wool filling out until you get to the support level you require is fantastic. I have just put my wool mattress cover on my new Herdy sleep mattress and the whole set up is lovely. Thank you”

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Posted 6 years ago

“Website easy to follow, order delivered in good time, product wonderful. Bought luxury wool duvet it is marvelous. Thank you for a good nights sleep!!”

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Posted 6 years ago

“We love our new lightweight wool duvet. My husband has not had any night sweats since we started using it.”

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Posted 6 years ago

“Very pleased with double quilt.”

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Posted 6 years ago

“Thinner than the alpaca wool duvet previously had but seems warm enough. Pillow is best ever.”

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Posted 6 years ago

“I received an excellent service from Woolroom. I ordered my duvet on the Saturday and received it on the Tuesday which was great as that’s when our new bed arrived. I have never had a woollen duvet before but am happy to say that it is by far the best duvet I’ve ever had.”

Helpful Report

Posted 6 years ago

“Great delivery, right on time and products are as described. This is definitely a good investment for your sleeps and health!”

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Posted 6 years ago

“Great pillows & matress topper, super comfy & cool, arrived very promptly and I loved the card packaging and NO PLASTIC - thank you.”

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Posted 6 years ago

“Excellent service and wonderful stock”

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Posted 6 years ago

“Really happy with the cot bed duvet I ordered for my granddaughter. It’s great quality and very soft an cosy. Easy to order and prompt delivery too.”

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Posted 6 years ago

“I was very impressed with the service I received - just a couple of days from ordering to receiving the goods! No problems encountered. Will definitely recommend!”

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Posted 6 years ago

“Quality product and packaging. Efficient service.”

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Posted 6 years ago

“Smooth and easy ordering and delivery”

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Posted 6 years ago

“Thank you for delivering so quickly. I love my quilt. It is completely different from your everyday quilts. It certainly is of a superior quality and does regulate your temperature.”

Helpful Report

Posted 6 years ago

The Wool Room is rated 4.8 based on 5,164 reviews