The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing quality. Beyond all expectations. I’m used to poor craftsmanship when it comes to bedding, even for a more expensive item. Truly empressed. If Woolroom has sales like the one I caught, then I’m definitely becoming s repeat customer!”

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Posted 6 years ago

“I’m stoked to join the flock! The quality of The Wool Room pillows and the mattress cover/protector I ordered are absolutely excellent and I’m looking forward to receiving the All Season washable duvet soon. I will definitely recommend your lovely products to family and friends!”

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Posted 6 years ago

“Delighted with my summer weight duvet. I have an autumn weight one as well as it helps greatly with preventing night sweating. I get a much better nights sleep under a wool duvet and would recommend it to any woman ( of a certain age) who experiences night flushes. As a result my husband sleeps better too as he doesn't overheat either. I cannot fault your service as goods come almost by return and are beautifully packaged. I am spreading the word about the benefits of wool duvets to all my friends and relatives, some of whom have ordered them already. Thank you Woolroom.”

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Posted 6 years ago

Thank you so much, it is always good to hear it really is working for our customers as we rellay love the wonderful benefits of wool.l Thank you, Woolroom

Posted 6 years ago

“Really quick delivery! Love my deluxe wool pillow, it's so comfortable even during the hot weather.”

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Posted 6 years ago

Fantastic, thank you for the review. Woolroom

Posted 6 years ago

“we love our topper”

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Posted 6 years ago

Great news :) Woolroom

Posted 6 years ago

“I'm very impressed with both the service and the products from Woolroom. I placed my order from Canada, and my queries about shipping were always answered (even when there was some confusion at the border regarding pricing for tax purposes). When my package arrived, it was a delight to open. I am very happy with my bedding, and we have been enjoying some good nights sleep ever since.”

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Posted 6 years ago

Great news, we are pleased to hear the order arrived with you and that you are enjoying your new bedding. Thank you, Woolroom

Posted 6 years ago

“Excellent product; we are very impressed with our quilts.”

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Posted 6 years ago

Fantastic news, we are pleased to hear you are happy with your order. Woolroom

Posted 6 years ago

“The staff were very polite and helpful, the service was very efficient and I just love my new duvet.”

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Posted 6 years ago

Thanks for taking the time to leave us this review, Carol. It's great to see that you're happy with the service received, and your new wool duvet :) Kind regards, Adam

Posted 6 years ago

“A highly professional company who are a pleasure to do business with. Responded swiftly and helpfully to both phone and email enquiries. Very glad I decided to buy my new mattress and bedding from The Woolroom rather than anyone else.”

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Posted 6 years ago

Thank you for taking the time to leave us this review, Paul. We're so glad that you're happy with the service you received :) Kind regards, Adam

Posted 6 years ago

“Excellent quality duvet and bedding, arrived well packaged and promptly. This deluxe wool duvet keeps my temperature comfortable all night when low tog feather and down duvets are too hot for me. I have recommended it to all my friends who seem to have temperature surges at night !!!!”

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Posted 6 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase, and that you're feeling the benefits of Woolroom products. Thank you so much for spreading the world of Woolroom among your friends too :-) Kind regards, Adam

Posted 6 years ago

“Excellent Service. The quilt is quite fabulous - totally different from what I was expecting. I was concerned I would overheat with it being wool however, the quilt keeps me just right. I can honestly say I have had my best nights sleep in a long time since using the quilt.”

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Posted 6 years ago

Thank you so much for leaving us this brilliant review, Sarah. We're so glad that you're happy with your purchase and are sleeping better as a result :-) Kind regards, Adam

Posted 6 years ago

“Fantastic service, keeping me up to date with order and delivery details. Swift delivery of products. We love Woolroom products and have spent a lot of money on their excellent products.”

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Posted 6 years ago

Great, thank you for the feedback. We are pleased to hear you love all your Woolroom products. Woolroom

Posted 6 years ago

“Fantastic service! Delivered within 2 days of placing order. Brilliant. Thank you woolroom.”

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Posted 6 years ago

Glad to ready you are happy with your order. Thank you, Woolroom

Posted 6 years ago

“I am a HIGHLY satisfied customer with both products as well as the excellent and prompt service. The only improvement I would recommend would be to sew down the flaps around the opening of the duvet cover so it doesn't gape. I did so by hand.”

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Posted 6 years ago

We are pleased to hear you are happy with your order from the woolroom, thank you for the feedback. Woolroom

Posted 6 years ago

“No issues really. Happy with the product and it arrived quickly.”

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Posted 6 years ago

Thank you, pleased to hear you are happy with your order. Woolroom

Posted 6 years ago

“What a wonderful nights sleep I had using my new woolroom pillows this week.......and the pleasure continues. I'm so glad I decided to purchase them. Thank you so much. Rita Trayner”

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Posted 6 years ago

Thank you for the review, we are pleased to hear you are sleeping well with the pillows and enjoying the benefits of wool. Best wishes, Woolroom

Posted 6 years ago

“Fast delivery, unsure of the quality yet. Just received it.”

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Posted 6 years ago

Thank you, please do let us know what you think! Woolroom

Posted 6 years ago

Thanks for taking the time to leave us this review. We're glad that you're happy with the speed of delivery, and are confident that you'll be thrilled with the quality of your goods. If not, please don't hesitate to get in touch :) Kind regards, Adam

Posted 6 years ago

“I love my new pillows. Top quality, very soft and very supportive.”

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Posted 6 years ago

We are pleased to read you are enjoying your new pillow. Welcome to the flock :) Woolroom

Posted 6 years ago

We are pleased to see you are happy with your new pillows and sleeping well. Thanks, Woolroom

Posted 6 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase and the quality of your new wool pillows :) Kind regards, Adam

Posted 6 years ago

“QUICK SHIPPING AND VERY COMFORTABLE”

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Posted 6 years ago

Thank you, we are pleased to see your order arrived quickly. Woolroom

Posted 6 years ago

“I ordered the wool pillow and it arrived rather quickly from across the ocean! I have never had such a wonderful pillow. It easily unzips to access the fluffy wool inside so you can make your exact pillow height. It even comes with a well made cotton bag (with handles even!) in which to store your wool or travel with your pillow. My first night on it was wonderful. No neck ache, and zero weird smells. (I am extremely sensitive). I'm so happy that someone finally came up with such a practical and totally non-toxic pillow option! Bravo Woolroom!”

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Posted 6 years ago

Thank you for the feedback, we are really pleased to hear you are sleeping well and enjoying your new pillow. Woolroom

Posted 6 years ago

The Wool Room is rated 4.8 based on 5,164 reviews