The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a pillow, and the delivery to the midwest U.S. was fast and efficient.”

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Posted 6 years ago

Glad to hear your order arrived quickly :) Thankj you, Woolroom

Posted 6 years ago

“Really pleased with king size duvet. So comfortable & cosy I’m sleeping so much better with no dreaded overheating. Had been looking for a natural product that’s British & sustainable which woolroom is. Excellent delivery all well packaged & texts when it was on its way. Can not recommend highly enough.”

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Posted 6 years ago

Thank you so much we are pleased to hear you are sleeping better and more comfortably. Woolroom.

Posted 6 years ago

“Very fast delivery.”

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Posted 6 years ago

Thank you, we are pleased to see you received your goods promptly. Woolroom

Posted 6 years ago

Fantastic News! Thank you, Woolroom

Posted 6 years ago

“It was my first purchase from Woolroom, the service was excellent, the duvet arrived promptly and I received shipping notifications so I knew exactly when the goods would arrive. We have been using the quilt now for ten days and it is perfect! I like the idea of having a totally natural filling and it feels just the right weight. Thr nights are warm right now but we don’t seem to overheat and I am confident the duvet will work just as well in the colder months. Absolutely delighted and I plan to order more.”

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Posted 6 years ago

We are so pleased to hear you are sleeping comfortably with your bedding and thank you for the wonderful feedback. Thank you, Woolroom

Posted 6 years ago

“Thrilled 😁 I received my pillow in 5 days.”

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Posted 6 years ago

Great news, glad to hear they arrived promptly. Thanks, Woolroom

Posted 6 years ago

“Great service with my first order; received quickly and nicely packaged in reusable cloth bags instead of plastic.”

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Posted 6 years ago

Pleased to hear you are happy with your first order. Thank you, Woolroom

Posted 6 years ago

“Hello, happy with the service and delivery. I approve of the packaging too, nil plastic- the way to go. Just a small query, the zip on the pillow does not have the usual tab on - is that normal, so that there is nothing to catch? Otherwise could that be a problem? Sweet dreams- Sandra”

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Posted 6 years ago

Thank you Sandra, we are pleased to hear you are happy with your order. The zip is designed like that so that you do not have anything digging into your face/head whilst you sleep. Woolroom

Posted 6 years ago

“i am very proud that where is such companies like WOOL ROOM because it is very hard to find in UK a mattress which would tick all the boxes,for me what was very important is organic cotton ,organic filling of the mattress and no chemicals integrated to make it fire resistant,the last one was the most important.I bought my item from clearance as it was an ex-display mattress but i found no fault in it and got it so cheap as you would buy it from ikea. Just love that company and what they do will definitely buy from them in the future”

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Posted 6 years ago

Thank you for the feedback, we are really pleased to hear you are happy with your mattress and feeling the benefits of sleeping with wool. Welcome to the flock :) Woolroom

Posted 6 years ago

“Fast delivery, excellent service would recommend woolroom!”

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Posted 6 years ago

Great to hear the service and goods are what you were expecting. Thank you, Woolroom

Posted 6 years ago

“Wonderful service, wonderful cosy marshmallow mattress topper”

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Posted 6 years ago

What a lovely description of the topper! Happy snoozing :) Woolroom

Posted 6 years ago

“Order was dispatched quickly and received notifications for delivery. Pillows are well filled and high quality. Very pleased with them.”

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Posted 6 years ago

Happy snoozing :) Thank you, Woolroom

Posted 6 years ago

“No issues to speak of regarding customer service. Fast shipping and great updates.”

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Posted 6 years ago

Thank you for your order and review, welcome to the Flock Woolroom

Posted 6 years ago

“Wonderful product, excellent service, couldn’t be more pleased. Kate Wood.”

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Posted 6 years ago

Thanks Kate, we are pleased to hear you are happy with your order. Woolroom

Posted 6 years ago

“Brilliant service, fast delivery. Well packaged our new mattress topper is amazing, it’s like sleeping on a cloud. Despite it being July we haven’t felt too hot but cosy and have slept really well. Love it!”

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Posted 6 years ago

So pleased to hear you are sleeping well, the toppers are just lovely and very much like a cloud to sleep on (I love mine) :) Wooltoom

Posted 6 years ago

“Great product. Very nicely made. No more night sweats, wool really breathes!”

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Posted 6 years ago

Wow thank you, we are so pleased to hear you are sleepiong well. Woolroom

Posted 6 years ago

“Fantastic sale, quick shipping and impeccable quality--I've been searching for beautiful, affordable bedding for several years and was always disappointed until my Woolroom package arrived today.”

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Posted 6 years ago

We are pleased to hear we have met all youir expectations. Happy snoozing :) Woolroom

Posted 6 years ago

“Wonderfully made comforter, wonderfully packaged. Very trustworthy store. I will definitely buy Woolroom products again.”

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Posted 6 years ago

Thank you for your positive review. We are pleased to hear you are happy with your new bedding. Woolroom

Posted 6 years ago

“Really straightforward ordering and fast delivery. Lovely packaging too!”

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Posted 6 years ago

We are pleased to hear you are happy with your order and sleeping well. Thank you, Woolroom

Posted 6 years ago

“Fast delivery to Canada. Exactly as described. Very soft and comfy. Thanks Woolroom!”

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Posted 6 years ago

You'ree welcome, thank you for your order! Welcome to the Flock Woolroom

Posted 6 years ago

“Really super product will definitely be getting for other beds 👍”

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Posted 6 years ago

Happy Shopping, we are pleased to hear you are happy and feeling the benefits of sleeping with wool. Thank you, Woolroom

Posted 6 years ago

The Wool Room is rated 4.8 based on 5,164 reviews