The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Best sleep for a while.”

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Posted 11 years ago

“Purchased the wool/cotton mattress protector. Arrived very promptly and seems like a good buy.”

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Posted 11 years ago

“The rug arrived very quickly, it is a gorgeous colour, lovely feel to it too. Not quite as thick a rug as I had imagined but I am very pleased none-the-less. Would recommend, especially for bedrooms.”

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Posted 11 years ago

“Our daughter is very close to giving birth to her first child. The nursery is beautiful. with wood furniture and a beige carpet. In the past she has purchased from The Wool Room and did mention she would like a natural fleece rug from them for the room. I consequently ordered one and I am so pleased I did. It is gorgeous! The baby will love the feel of it. The quality is second to non. You could not find one better, I am sure.”

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Posted 11 years ago

“We use a summer wool duvet throughout the year so decided that this would be good for the summer. It felt very thin when it was packed but has bulked up a bit. It is warmer than I thought it would be, but cooler than our original summer version. There are nights when I still revert to just a sheet - but my husband finds this OK. I'm glad I bought it but wish it were just a little bit thinner!”

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Posted 11 years ago

“A great product, we'll priced and free delivery is a bonus. It was delivered very quickly and was packaged excellently.”

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Posted 11 years ago

“Have now purchased summer deluxe wool duvet to add to my wool mattress and pillow protectors. I look forward to going to bed now knowing I'm not going to wake up sweating. Love these products!”

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Posted 11 years ago

“Lovely wool throw with dog pattern, ideal gift at great price. Will have to air it first due to sheep odour! Efficient service.”

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Posted 11 years ago

“Beautiful products: I have been delighted with the two throws I bought. The service was super efficient! Second to none. I will be shopping with The Wool Room again as I know that I can trust them. Thanks so much.”

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Posted 11 years ago

“Haven't opened the boxes yet - keeping them packed for my move. But I can say the customer service is excellent - very fast live chat response as well as email”

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Posted 11 years ago

“I bought a wool throw and two cushions and was really surprised when they arrived nicely packed the following day! Really beautiful colours and a lovely soft touch. My only slight criticism is that the cushions needed a bit of an airing as they smelt of sheep!”

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Posted 11 years ago

“I bought one of the blankets in the cat design - I already have one with sheep which I love. And the cat one is equally splendid. The resourceful Zoe, who I dealt with, went to great lengths to help me because they had run out of the colour I had ordered. Somehow she found one. So not only is it a five-star product, I was given five-star service.”

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Posted 11 years ago

“The blanket was delivered quite quickly. The product has lovely colours and is good quality. I wanted something that my son will be able to keep from his childhood & I'm sure that this will do the job !”

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Posted 11 years ago

“Shopping safe and quick.Product very nice.”

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Posted 11 years ago

“A very good experience. Well presented web-site. Good choice of high quality delivery courier (with real-time GPS tracking). Nicely packed - a pleasure to open. Most of all - superb British wool products.”

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Posted 11 years ago

“Wool Room staff deal with queries quickly and efficiently a pleasure to deal with. The products arrive well packed and very fast and are left where requested. Once they have arrived a good nights sleep is had by all”

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Posted 11 years ago

“Very happy with the service and product.”

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Posted 11 years ago

“I chose my beautiful wool blanket, put in my order and the very next day it was delivered. I am delighted with it. Thanks for an excellent service.”

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Posted 11 years ago

“Fantastic quality,super delivery. X”

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Posted 11 years ago

“I love our new super light wool duvet! I'm always too hot in summer but my husband isn't. This duvet suits us both - we sleep really well under it. The service from The Wool Room was very good. The duvet was initially out of stock but arrived after just over a week, which was fine.”

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Posted 11 years ago

The Wool Room is rated 4.8 based on 5,164 reviews