The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery. I just bought a new memory foam mattress but found it hot and clamy even though it was expensive. I bought this wool mattress topper and it has solved this problem, it is also more comfortable.”

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Posted 9 years ago

“Very easy to order and quick delivery”

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Posted 9 years ago

“Thank you The Wool Room The duvet is a class act ,it is light ,warm and breaths, I could not buy better”

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Posted 9 years ago

“Ordered my pillows on the Sunday arrived on the Tuesday kept up to date with the delivery and given and hour slot by the delivery company. They arrived well packed, could not ask for better. Would recommend the wool room, well done”

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Posted 9 years ago

“Purchased two deluxe pillows which are excellent. I took out some wool out of my pillow to adapt to my liking whereas my husband is happy with his full. I love the concept that you can wash the pillowcase on its own by taking the wool out of the case and storing it on the canvas bag until the pillowcase is dry. Another plus is being able to buy more wool to top up the pillows if and when required. I have had trouble getting the right pillow to get a good night's sleep. This deluxe pillow is the perfect one for me. Since using this pillow I don't get any neck pain. It's comfortable and cosy and my quality of sleep has improved. My husband reiterates these comments too. Excellent product, excellent service from The Wool Room. Looking forward to buying other products (firstly toppers and eventually quilts) when our budget will allow. I have not hesitated to recommend this product to friends and family. They are just brilliant - the pillows and The Wool Room.”

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Posted 9 years ago

“very pleased with my deluxe light wool duvet I find I am sleeping much better not getting too hot unlike a goose down one will be buying a mattress protector next”

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Posted 9 years ago

“Order processed promptly, delivery timed within the hour with tracking by DPD was excellent and the mattress topper and pillow are very comfortable.”

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Posted 9 years ago

“I've had my wool pillow a year in June. I would of bought so many pillows in that time, yet I'm still on the wool in my pillow. I've ordered a couple of refill bags ready for changing when mine isn't comfy anymore. Only one bag would fill my pillow. I've never been so comfortable. As soon as I tried them on holiday, I knew I had to have one. I've got around two years of stuffing now. My pillow is perfect for cuddling into. You can manipulate it to your own preference. I recommend this company to anyone. It's fantastic products on this site.”

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Posted 9 years ago

“very speedy delivery and we are absolutely delighted with our luxurious double-sided fleece mattress topper. It really has made a difference to our comfort and sleep. I would really recommend this product to anyone who has disturbed or restless sleep.”

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Posted 9 years ago

“Excellent customer service. Order delivered within 3 days. Superb quality. I would highly recommend.”

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Posted 9 years ago

Thank you Jo, we are so glad that you are happy with your new purchase, we appreciate your feedback and we hope to see you again soon. Best wishes Jackie, The Wool Room.

Posted 9 years ago

“Very pleased with our purchase. Duvet feels lighter than I expected, certainly lighter than our old wool duvet. Definitely cosy for winter months, I hope not too warm in the summer. Fast delivery, order placed Wednesday afternoon, item delivered Friday morning.”

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Posted 9 years ago

“Clear website, wide range of products to choose from, very fast dispatch and excellent products. The Classic Wool Pillows are extremely well made and came beautifully packaged. They are fresh and comfortable and I would definitely recommend them to everyone.”

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Posted 9 years ago

“Delivery prompt”

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Posted 9 years ago

“Excellent service - amazing quick delivery of an absolute PERFECT DUVET ! Thank you”

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Posted 9 years ago

“Love your kids duvets and pillows. And you run an efficient shop!”

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Posted 9 years ago

“I ordered a deluxe bedding set for our guest room. It arrived well packaged two days later. I made the bed - my sister slept in it - loved it so much she immediately ordered one for her own bed!”

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Posted 9 years ago

“Excellent service, superb product, exceedingly helpful efficient staff.”

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Posted 9 years ago

“Purchased the deluxe mattress topper, light duvet and 2 pillows. Definitely better night sleep. Always had trouble when I changed to a new pillow but no problem with this one. Just took several handfuls out and shook it.”

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Posted 9 years ago

“Good quality, fast delivery.”

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Posted 9 years ago

“Bought a pair of pillows and am very pleased with them; thank you.”

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Posted 9 years ago

Thank you Sheila, we are glad that you are happy with your new pillows. Best wishes Jackie, The Wool Room.

Posted 9 years ago

The Wool Room is rated 4.8 based on 5,164 reviews