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World of Camping Reviews

4.8 Rating 9,893 Reviews
94 %
of reviewers recommend World of Camping
Company Reviews Product Reviews
3,369
 Questions Metrics
4.8
Based on 9,893 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read World of Camping Reviews
Visit Website

Phone:

01209 203220

Email:

info@worldofcamping.co.uk

Location:

Treleigh Industrial Estate, Redruth, Cornwall

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Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Guest
Verified Buyer
“Ordered an outwell windbreak on Sunday. Paid for next day delivery expecting it Tuesday. Tuesday came and went, got in touch as problem with UKmail. Promised Wednesday.still not arrived.emailed again, promised Thursday. It’s now 9.30pm Thursday and we go on our trip tomorrow..no windbreak.. very disappointed.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“My order has not arrived in time so had to cancel.”
Helpful Report
Posted 6 years ago
Hugh Collings
Verified Buyer
“Terrible service. Did nothing with my order for two days then tried to blame me when it was discovered that order would not be received in time due to their delay! Refund then took far too long to come through. Awful company with uncaring staff. Would not recommend or use again.”
Helpful Report
Posted 6 years ago
Thank you for your review. We have looked into your order and can see that you paced your order with us on Tuesday 31st July on a 3-5 working day delivery service. The weekend are still not classed as working days. You were unhappy that your order was not pushed ahead of those that ordered before you. We work on a first in first out system with our customers to give everyone a fair service, unless a faster delivery is requested and paid for. You were not prepared to do this. You were given screen shots of your refund which was on Thursday 3rd August, the same day you demanded a cancellation. We are not uncaring and people will see from the majority of our reviews that this is also not the case.
Posted 6 years ago
Anonymous
Verified Buyer
“The windbreakers I order the poles are not up to the job they are not good quality and have useless”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Stove ordered three weeks before our holiday and despite chasing, and being told it would arrive, it never appeared. I have now received an email saying there may be no more stock until next season. Very frustrating!”
Helpful Report
Posted 6 years ago
Richard Jenn
Verified Buyer
“I waited for the item to arrive after paying extra for nectar day delivery. It didn’t arrive. We had to leave without it.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“The chair I ordered arrived with essential brackets already rusted. It was not fit for use.”
Helpful Report
Posted 6 years ago
Guest
Verified Buyer
“Delivered the wrong BBQ and it was too late for a replacement as we were going away camping the following day. Really disappointed with the service.”
Helpful Report
Posted 6 years ago
David Harvey
Verified Buyer
“Have not received my order yet”
Helpful Report
Posted 6 years ago
Lucie Hutchinson
Verified Buyer
“I haven’t even received my item and you’re asking me to review it!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Delayed delivery with no communication.”
Helpful Report
Posted 6 years ago
Guest
Verified Buyer
“I bought a bladder for my sevylor rio. I put it into the kayak pupmed up the bladder and checked the valves for leaks. Everyrhing seemed fine until i was around 500 yards out on the open water and realised the floor was losing pressure. So i quickly paddled bavk to shore and removed the bladder to find a tiny hole on the seam which through my experience i cannot fix. (Reason i bought a new bladder) i am £100 out of pocket and im still in the same situation i was in before.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Paid the money and still no goods after waiting 5 days, tried to locate package with the on-line number but tracking number not valid, called world of camping Saturday pm closed!! Would have ordered from another supplier that have used before but thought I would give World of Camping a go, Not again!!”
Helpful Report
Posted 6 years ago
Kevin Sutton
Verified Buyer
“Good Arrived damaged sent two emails plus photograph and still not heard from you”
Helpful Report
Posted 7 years ago
Thank you for your review. This has been passed to our customer service department and apologise that you have not had a reponse already.
Posted 7 years ago
Anonymous
Verified Buyer
“I have already reviewed please stop emailing me”
Helpful Report
Posted 7 years ago
Guest
Verified Buyer
“Still not delivered”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I am disappointed with the size, as they are advertised as large and in my opinion they are not large. They are small size and my partner agrees with me. I think it would be helpful in future if you were to include sizes in the advertising. When I opened them they look as though they had been scraped on a concrete floor, scratched and scuffed at the edges. Very disappointed unfortunately.”
Helpful Report
Posted 7 years ago
We are sorry you are not happy with your purchase. We do have the size of the glasses under the specification tab on the product to give an informed choice for the customer and it looks like you may not have seen this information. We can orgainise a return if you get in contact with customer services.
Posted 7 years ago
David Wilson
Verified Buyer
“Where is it????? No news from anyone?...no stars for you guys yet....”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Hi I ordered 2 lots of campingaz duo m10 freeze packs and you have sent 1 how could you mess this up”
Helpful Report
Posted 7 years ago
Bob Thomas
Verified Buyer
“The parcel has never arrived. UK Mail are useless. I was in when they put a card through the door saying I wasn’t there. Despite rearranging another delivery date they’ve never turned up. Please refund me my money and I’ll buy it elsewhere”
Helpful Report
Posted 7 years ago
We are very sorry to read you have had some delivery issues. This has been raised with our customer services team who should be in touch with you today.
Posted 7 years ago
World of Camping is rated 4.8 based on 9,893 reviews
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