World of Camping Reviews

Name: World of Camping
Rating: 4.75

4.8 Rating 9,547 Reviews

95 %

of reviewers recommend World of Camping

4.8

Based on 9,547 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01209 203220

Email:

info@worldofcamping.co.uk

Location:

Treleigh Industrial Estate, Redruth, Cornwall

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World of Camping 5 star review on 23rd April 2024

106

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order nearly 2 weeks ago and have still not received delivery or an email about its whereabouts”

Helpful Report

Posted 6 years ago

Thank you for your review. We are extremely sorry that you have not received your order. We have spoken with customer services who are now looking into this for you with our courier UK Mail. Customer services will be back in touch as soon as they have some news.

Posted 6 years ago

“Paid £14.99 for next day delivery. My order did not arrive next day. Cost £3 to return the goods. So total delivery costs equate to £17.99! Many other companies offer next day delivery much cheaper than £14.99! The packaging was far too big for what the order was and it was not a heavy package. As the goods did not arrive next day - had to buy goods elsewhere for my daughters camping trip.”

Helpful Report

Posted 6 years ago

Thank you for your review. I can see your order was indeed delayed and we are extremely sorry this has happened and it will be raised with our UK Mail account manager. Our next day delivery is £9.99, but you chose £14.99 before 12 delivery. It is expensive, however we do not charge any extra to the charge that is made to us as a company to try and keep cost down to a minimum for our customers.

Posted 6 years ago

“Difficult to write a review as requested, when the item hasnt actually arrived yet. Chose this supplier as the item was listed 'in stock' - but i then received an email to say it wasnt in stock and would be at least 2/3 weeks to supply. Ive paid in full already for the item - so surprised to receive this notice to review an item im still waiting to receive.”

Helpful Report

Posted 6 years ago

Thank you for your feed back. We can see your tent has been dispatched to you today and apologise that you have been requested review before you have actually received this. We do hope you like the Galaxy Tent and thank you once again for your order, we do appricate custom.

Posted 6 years ago

“advertising a tent that wasn't in stock!!”

Helpful Report

Posted 6 years ago

“item not arrived paid next day before 1 a week has passed still not arrived”

Helpful Report

Posted 6 years ago

“I ordered two awning linings in so called black to keep out the light but in reality they were almost see through felt cheated”

Helpful Report

Posted 6 years ago

Thank you for your review. Your issue has been passed to our customer service department who will be in contact today to help you resolve this query as we do not want any customer to feel 'cheated' by our service or products.

Posted 6 years ago

“£6.49 item £5.99 postage”

Helpful Report

Posted 6 years ago

Thank you for your review. We have a generic postal charge and only offer free delivery on items over £75.00, if you had called our sales office we could have reduced this for you on such a small item, however as you placed this ordered through the ebay platform we could not do anything for you on this occasion. Should you wish to order again with us please come direct and we will always try and help support you ordering with us.

Posted 6 years ago

“Still waiting to receive delivery or any information of when delivery will take place.”

Helpful Report

Posted 6 years ago

Thank you for your review and apologise for the delay getting back to you. This has been passed to our customer services department who will be in contact about your order.

Posted 6 years ago

“I received a phone call from a very efficient lady who said my delivery would arrive the next day via TNT. At 11.11am a TNT lorry drove down our road past our house and my husband went to ask if he had missed us. He was told there was no order for our address. So we waited on all day. When I rang the office I was advised that delivery wasn't with TNT but UK Mail and no date was available. I asked the person to check and call me back. This did not happen. After two more calls I found that the wrong address was put on the parcel by pwrtouch and so was delivered at 11.11am. My husband had to walk down the road to pick it up. He is in bad health and the address to which it was delivered was an elderly man who couldn't help. It was a motor mover and extremely heavy. When I rang to complain I was told a manager would call me back on Mon or Tuesday but no one has. Not a good service.”

Helpful Report

Posted 6 years ago

“As the goods have yet to arrive I cannot review your company or what I ordered”

Helpful Report

Posted 7 years ago

“Not the quality I expected,I should have known better with the price I paid,the cushions are "not to bad",the neck pillows are very poor quality.i would like to return the goods if possible.”

Helpful Report

Posted 7 years ago

Thank you for your review. we are sorry that you are not happy with the goods purchased. Please select the return section on the top right hand side of our website to return the products you are unhappy about.

Posted 7 years ago

“Product hasnt yet turned up”

Helpful Report

Posted 7 years ago

“There is no pump.”

Helpful Report

Posted 7 years ago

Thank you for your review, unfortunately all airbeds do not come with a pump unless stated in the product details. We do seperate pumps on our website which is under the beds and beding section should you wish to order one.

Posted 7 years ago

“At time of writing, about week after placing an order, I have seen one advisory that you do not have enough stock to complete my order - there was no indication of this when I placed the order - and so it seems my order won't be delivered until new stock arrives at the end of the month. Meanwhile, this is the second time you've asked me to write a review. What would you like me to say?”

Helpful Report

Posted 7 years ago

“I bought the wrong thing. Emailed to explain and see what my options were and was surprised to find I had none.”

Helpful Report

Posted 7 years ago

Thank you for your review. You are obviously entitled to return any item purchased for a full refund even when ordered by mistake. Please contact our customer services on 01209 203220 who can deal with your return process.

Posted 7 years ago

“Really disappointed with my purchase of the double air bed.not only did it not come with a pump it also has a slow puncture and won't stay pumped up so I'm really not happy at all will not be using again”

Helpful Report

Posted 7 years ago

“Order arrived, was damaged, sent an e-mail straight away, still no reply.”

Helpful Report

Posted 7 years ago

Thank you for your reveiw. We apologise if your initial email did not receive a response. We have had a system upgrade which may have been the reason behind this error in our service to you. We understand customer services have been in touch and now resloved your issue.

Posted 7 years ago

“In my world Saturday IS a working day. Disappointed it isn't in yours!”

Helpful Report

Posted 7 years ago

“Box had been opened before which was obvious and it had not been checked, lock broken but rather than the hassle of returning fixed it myself. Still Camping world was good so I will stick with them.”

Helpful Report

Posted 7 years ago

Thank you for your review and sorry your item seemed to have arrived damaged, we would of certainly organised a replacement. We will apply a discount to your next order as a measure of goodwill for the issue you have received. Just call the sales office the next time you order and we can sort something out for you.

Posted 7 years ago

“Sent this and I haven't received the goods”

Helpful Report

Posted 7 years ago

Thank you for your review, customer services they said your order is now deivered and apologise for the delay.

Posted 7 years ago

World of Camping is rated 4.8 based on 9,547 reviews