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World of Camping Reviews

4.8 Rating 9,893 Reviews
94 %
of reviewers recommend World of Camping
Company Reviews Product Reviews
3,369
 Questions Metrics
4.8
Based on 9,893 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read World of Camping Reviews
Visit Website

Phone:

01209 203220

Email:

info@worldofcamping.co.uk

Location:

Treleigh Industrial Estate, Redruth, Cornwall

Write Your review

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mick Blakeborough
Verified Buyer
“some of the products were out of date and didnt arrive on expected day”
Helpful Report
Posted 7 years ago
STEPHEN BANKS
Verified Buyer
“Used you twice now and both times you have sent out damaged goods it's a ridiculous way to do business. Don't worry about my 10% voucher I'll never use it.”
Helpful Report
Posted 7 years ago
MICHAEL RICHARDSON
Verified Buyer
“Two out of three items were defective.”
Helpful Report
Posted 7 years ago
STEPHEN BANKS
Verified Buyer
“Used this company twice now and both times goods arrived damaged just no customer service quality at all. Goods sent out in horrendous conditions. Never again..l”
Helpful Report
Posted 7 years ago
Bernie Burgoyne
Verified Buyer
“Still awaiting delivery”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“The camp bed arrived damaged and was replaced but the second one arrived with exactly the same problem so we requested a refund. Staff were superb and very helpful but the product let them down”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“arrogant and unfriendly female office manager during recent visit to showroom at Treleigh”
Helpful Report
Posted 7 years ago
Anonymous
Verified Reviewer
“Its been two months did not get the product order number 13710”
Helpful Report
Posted 7 years ago
Thank you for placing a review. Unfortunately this is an order number that is not recognised by our system and the email address given is also not recognised. Can we ask that you call our customer services team on 01209 203220 to enable us to look into this further for you.
Posted 7 years ago
Anonymous
Verified Buyer
“I paid for next day delivery but it took 3 days to arrive so I missed my kayaking trip. No reply to the email I sent”
Helpful Report
Posted 7 years ago
Nicola Revill
Verified Buyer
“Was sold a tent without poles and this was not mentioned in the description, now have to cancel family camping trip not happy”
Helpful Report
Posted 7 years ago
Guest
Verified Buyer
“I decided to go camping last minuet and ordered £400 plus worth of camping equipment from the website, one of the items worth £19.99 never arrived but apparently it was signed for, 3 boxes turned up but the 4th was missing, but unless I'm informed before hand how many boxes to expect how am I suppose to know if one is missing when signing for the order! When I Called for advice I was told that it was signed for and if the delivery company can't find it then seems tough luck really. I'm disappointed in the customer service as I feel this item could have been replaced or refunded as I never received the items I have paid for.”
Helpful Report
Posted 7 years ago
Thank you for your kind review. We have noted your comments and passed this through to our customer services team who will be contacting you today. We apologise that this has happened on your order and we are sure will be resolved today with you.
Posted 7 years ago
Guest
Verified Buyer
“I emailed my feedback and complaints with my purchase 5 days ago, I have had no response to my email yet 2 automated emails requesting feedback.”
Helpful Report
Posted 7 years ago
Laslo Lovag
Verified Buyer
“I am very dissatisfied with your Company. 30 minutes after the order I canceled the order. It is impossible that at that time a cancellation was no longer possible because the goods were already shipped. A good customer service is that not. I will never buy from you any more.”
Helpful Report
Posted 7 years ago
Emma Ormerod
Verified Buyer
“What didn't go wrong. I paid extra for next day delivery, it didn't arrive, when I called to enquire they said (and in fairness to the chap that dealt with the complaint - who was very polite and helpful) the UK Mail had lost it, and he arranged for a replacement to be sent the next day and to defund the extra postage we paid. We ordered a windbreaker, that two poles bend the first time it was put up (when we were on holiday for a week) I called and complained, they said they would send a replacement that would arrive the next day, it didn't - so we didn't have a windbreaker for 4 days of our holiday. We also ordered a rotating washing line which arrived in a different colour to what we ordered. We will be sending back and asking for a refund.”
Helpful Report
Posted 7 years ago
Niall McGovern
Verified Buyer
“I have already given you a review and the item i bought from you was faulty and does not work. I want a replacement but i seem to be hitting a blank wall when it comes to customer service.”
Helpful Report
Posted 7 years ago
Niall McGovern
Verified Buyer
“I recently bought off you 2 Multimat cushion/pillows. They arrived today and on testing one is perfect and the other is faulty as it starts to deflate straight away on its own and when you lay your had on it the air comes out of the valve rapidly. Totally unacceptable and obviously a faulty valve as i have tested it now 5 times, and its actually deflating before my eyes as i write this review. Your tracking system, it does not work as the page keeps coming up as 'cant be displayed'. I would like a replacement for the faulty one please and am happy to send back the faulty one as its good for nothing. Regards, Niall McGovern.”
Helpful Report
Posted 7 years ago
A
Verified Buyer
“Sadly a very disappointing experience. Delivery day and time is anyone's guess at this moment in time. Priced slightly over the odds but for sake of buying all from one place was willing to pay.”
Helpful Report
Posted 7 years ago
Thank you for your review. Sorry you feel it is a disapointing experience. You placed your order yesterday on a 3-5 day delivery service and we can see it was dispatched yesterday so should be delivered with in your service selected.
Posted 7 years ago
Guest
Verified Buyer
“BBQ faulty. Arranged for it to be collected. Stayed in all day. Nobody turned up. Dreadful.”
Helpful Report
Posted 7 years ago
Thank you for your review, we are really sorry that this has happened. We have forwarded your coments to our customer service team who will be in contact with you today.
Posted 7 years ago
A
Verified Buyer
“I was sent the wrong item.”
Helpful Report
Posted 7 years ago
Thank you for your review. We are sorry you seemed to have recieved the wrong item. This issue has been passed to our customer services who will contact you to resolve this issue. Our apologies again.
Posted 7 years ago
Stephen Banks
Verified Reviewer
“Sorry correction to my last feedback...the chairs came from Blacks not world of camping my apologies. So many dodgy company's on the net l can't keep up with them!”
Helpful Report
Posted 7 years ago
Thank you for your comments, it is apprciated, but could we not have more stars as it was not our company?
Posted 7 years ago
Thank you for your comments, it is apprciated, but could we not have more stars as it was not our company?
Posted 7 years ago
World of Camping is rated 4.8 based on 9,893 reviews
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