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World of Camping Reviews

4.8 Rating 9,957 Reviews
95 %
of reviewers recommend World of Camping
4.8
Based on 9,957 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read World of Camping Reviews
Visit Website

Phone:

01209 203220

Email:

info@worldofcamping.co.uk

Location:

Treleigh Industrial Estate, Redruth, Cornwall

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Still not delivered
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Posted 8 years ago
I am disappointed with the size, as they are advertised as large and in my opinion they are not large. They are small size and my partner agrees with me. I think it would be helpful in future if you were to include sizes in the advertising. When I opened them they look as though they had been scraped on a concrete floor, scratched and scuffed at the edges. Very disappointed unfortunately.
Helpful Report
Posted 8 years ago
We are sorry you are not happy with your purchase. We do have the size of the glasses under the specification tab on the product to give an informed choice for the customer and it looks like you may not have seen this information. We can orgainise a return if you get in contact with customer services.
Posted 8 years ago
Where is it????? No news from anyone?...no stars for you guys yet....
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Posted 8 years ago
Hi I ordered 2 lots of campingaz duo m10 freeze packs and you have sent 1 how could you mess this up
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Posted 8 years ago
The parcel has never arrived. UK Mail are useless. I was in when they put a card through the door saying I wasn’t there. Despite rearranging another delivery date they’ve never turned up. Please refund me my money and I’ll buy it elsewhere
Helpful Report
Posted 8 years ago
We are very sorry to read you have had some delivery issues. This has been raised with our customer services team who should be in touch with you today.
Posted 8 years ago
some of the products were out of date and didnt arrive on expected day
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Posted 8 years ago
Used you twice now and both times you have sent out damaged goods it's a ridiculous way to do business. Don't worry about my 10% voucher I'll never use it.
Helpful Report
Posted 8 years ago
Two out of three items were defective.
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Posted 8 years ago
Used this company twice now and both times goods arrived damaged just no customer service quality at all. Goods sent out in horrendous conditions. Never again..l
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Posted 8 years ago
Still awaiting delivery
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Posted 8 years ago
The camp bed arrived damaged and was replaced but the second one arrived with exactly the same problem so we requested a refund. Staff were superb and very helpful but the product let them down
Helpful Report
Posted 8 years ago
arrogant and unfriendly female office manager during recent visit to showroom at Treleigh
Helpful Report
Posted 8 years ago
Its been two months did not get the product order number 13710
Helpful Report
Posted 8 years ago
Thank you for placing a review. Unfortunately this is an order number that is not recognised by our system and the email address given is also not recognised. Can we ask that you call our customer services team on 01209 203220 to enable us to look into this further for you.
Posted 8 years ago
I paid for next day delivery but it took 3 days to arrive so I missed my kayaking trip. No reply to the email I sent
Helpful Report
Posted 8 years ago
Was sold a tent without poles and this was not mentioned in the description, now have to cancel family camping trip not happy
Helpful Report
Posted 8 years ago
I decided to go camping last minuet and ordered £400 plus worth of camping equipment from the website, one of the items worth £19.99 never arrived but apparently it was signed for, 3 boxes turned up but the 4th was missing, but unless I'm informed before hand how many boxes to expect how am I suppose to know if one is missing when signing for the order! When I Called for advice I was told that it was signed for and if the delivery company can't find it then seems tough luck really. I'm disappointed in the customer service as I feel this item could have been replaced or refunded as I never received the items I have paid for.
Helpful Report
Posted 8 years ago
Thank you for your kind review. We have noted your comments and passed this through to our customer services team who will be contacting you today. We apologise that this has happened on your order and we are sure will be resolved today with you.
Posted 8 years ago
I emailed my feedback and complaints with my purchase 5 days ago, I have had no response to my email yet 2 automated emails requesting feedback.
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Posted 8 years ago
I am very dissatisfied with your Company. 30 minutes after the order I canceled the order. It is impossible that at that time a cancellation was no longer possible because the goods were already shipped. A good customer service is that not. I will never buy from you any more.
Helpful Report
Posted 8 years ago
What didn't go wrong. I paid extra for next day delivery, it didn't arrive, when I called to enquire they said (and in fairness to the chap that dealt with the complaint - who was very polite and helpful) the UK Mail had lost it, and he arranged for a replacement to be sent the next day and to defund the extra postage we paid. We ordered a windbreaker, that two poles bend the first time it was put up (when we were on holiday for a week) I called and complained, they said they would send a replacement that would arrive the next day, it didn't - so we didn't have a windbreaker for 4 days of our holiday. We also ordered a rotating washing line which arrived in a different colour to what we ordered. We will be sending back and asking for a refund.
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Posted 8 years ago
I have already given you a review and the item i bought from you was faulty and does not work. I want a replacement but i seem to be hitting a blank wall when it comes to customer service.
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Posted 8 years ago
World of Camping is rated 4.8 based on 9,957 reviews