World of Camping Reviews

Name: World of Camping
Rating: 4.75

4.8 Rating 9,574 Reviews

95 %

of reviewers recommend World of Camping

4.8

Based on 9,574 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01209 203220

Email:

info@worldofcamping.co.uk

Location:

Treleigh Industrial Estate, Redruth, Cornwall

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World of Camping 5 star review on 23rd April 2024

106

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an inlet nozzle on 28/08/16 and as of today i still have not received this item.can you follow this up please.”

Helpful Report

Posted 7 years ago

“I had paid extra for next day delivery. I ordered on Wednesday and the order was supposed to arrive by 12 midday on Friday (we were going away camping after lunch on Friday hence the rush). The order had not arrived when we left at two on Friday afternoon and we had to leave without it. Not at all impressed.”

Helpful Report

Posted 7 years ago

“Not good. Paid for next day delivery and it didn't arrive”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review our services and apologise that your order has not been delivered. Customer services should be contacting you today as there does seem to be an issue with your address details for the courier.

Posted 7 years ago

“I placed my order and when it didn't arrive after 5 days I rang to ask where it was. The young man was very apologetic when he reported that it was still in the warehouse and had not been dispatched. He said he would send it that day but could not guarantee it would be delivered within the next three days. I cancelled my order and will not be using this company again.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review our service which was not excellent on this occasion. We are sorry your order was not delivered and that you had to cancel. Looking into the reason why this happened does look like human error unfortunately and we have address this not happening again. We are sure when looking at our reviews you can see this is not a regular occurrence and apologise for any inconvenience this must have caused.

Posted 7 years ago

“Still waiting for delivery!!”

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Posted 7 years ago

“What is it with companies who lack any confidence and plague their us timers with review requests. Leave me alone”

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Posted 7 years ago

“Very disappointed with World of Camping. Website clearly states free returns. This is a misrepresentation, charges are made for returns.”

Helpful Report

Posted 7 years ago

Thank you for your review. We are sorry you feel there is a misrepresentation on our website. We do state free returns, however there are some conditions where this is not possible which is why it has an Asterisk next to the statement. Unfortunately your returned did fall under our chargeable return service.

Posted 7 years ago

“I ordered a status aerial last Friday hoping to fit it during the week ready for a weekend away, I'm still waiting for my item to be delivered one week on, very dissatisfied customer.”

Helpful Report

Posted 7 years ago

Thank you for your review of our services. Customer services have rung to check delivery of your order, which you have now received. Please be aware that orders placed on a U48 delivery service is 3-5 working days (which does not including weekends) so your order arrived in the specified time frame.

Posted 7 years ago

“There was no purchase - despite advertising sun walls for a 15 x 15 Coleman event shelter on the website there were none in stock & no idea of when there might be any arriving. Ended up getting them locally & cheaper too.”

Helpful Report

Posted 7 years ago

Thank you for your review. We did have this product on order with Coleman and they then could not fulfill the order. We have now removed from website as they can not give a date for delivery. We are pleased you managed to source locally.

Posted 7 years ago

“This is first Email I have had from camping world, didn't think the order had gone through until I noticed the money had gone off my credit card, still not received any goods, where do I complain? Gary”

Helpful Report

Posted 7 years ago

We are sorry that you have not received your goods yet. I have raised this issue with our customer service team who will contact you with an update.

Posted 7 years ago

“I was going to buy through World of Camping and was pleased to see a 5% reduction offer if I signed up to the magazine. I did so, but didn't receive any discount. Obviously I wasn't very happy and decided I couldn't trust World of Camping and wouldn't buy from them. I went to ebay and bought the product from what I thought was a different company, World of Outdoors. I hadn't realised this was the same company.”

Helpful Report

Posted 7 years ago

Hello, we are sorry you felt you could not trust us. When you sign up to our 'newsletter' on the website to claim your discount, it immediately comes up with the promotional code that the customer needs to place in the basket page. This discount will then be applied to your order, we do not state anywhere that the discount is automatic and apologise if you did not read this clearly.

Posted 7 years ago

“I am afraid that although the prices seemed very competative with world of camping delivery of the items was a nightmare. The day the company they use for delivery texted to say they would be arriving that day I knew I would be out at work. This was no problem. When I got my sorry I missed you card I tried to rearrange delivery to a depot to pick up the following dayThis did not appear to work so I tried over the phone. The automated system told me the items would be dropped off at the depot for collection. However this did not work either and I got another text to tell me they would be dropping off at my house the following day. Duh! To cut a long story short after many hours on the phone I finally got through to someone to rearrange for the parcel to go to the depot. When I picked up the items and got them home two out of three of them were broken and damaged. They had not been packed very well and had been damaged in transit. So we had to go off camping without the electric cool box and campbed. Very very disappointing. I will not be buying from there again.”

Helpful Report

Posted 7 years ago

“Never received it!”

Helpful Report

Posted 7 years ago

“I made a purchase on line but due to an error on their part world of camping did not honour the sale. Very poor service.”

Helpful Report

Posted 7 years ago

We contacted you immediately to inform you that there was an error on the website with the product description, however your invoice clearly stated the product and price you had ordered was correct. We clarified this with you and could still fulfill this order, however you chose to cancel at this point.

Posted 7 years ago

“Grest company to buy from. Always very promp on there service and getting your orders out to you.would highly recommended to anyone. :)”

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Posted 8 years ago

“I received the wrong delivery, there was no receipt or anything in the box to send it back When I contacted them about I got no reply, still haven't”

Helpful Report

Posted 8 years ago

We apologise if you have received the wrong delivery, our customer service team have your email this morning and will respond to you today with a resolution.

Posted 8 years ago

“still not received item please advise”

Helpful Report

Posted 8 years ago

Hello We believe our customer services team spoke with you yesterday regarding the delay on your product. We are sorry there has been a delay and sent an email straight away to inform you which was not received by yourself. We do hope to rectify the problem for you as soon as possible.

Posted 8 years ago

“Yet to receive item purchased!!!!”

Helpful Report

Posted 8 years ago

“I ordered an item that was advertised as Out of Stock but 14 Day delivery. This was confirmed by telephone by World of Camping the next day by telephone. After 16 days, I telephoned to enquire about the product and was informed the order had not arrived from the supplier and that they were expecting delivery 'next week'. This means I might get the item 3 - 4 weeks after ordering (not yet delivered) but nothing was confirmed. I was offered a refund or I could wait. I am waiting and will update this review following delivery (or otherwise).”

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Posted 8 years ago

“fast and well packaged delivery. I have not used the product ordered”

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Posted 8 years ago

World of Camping is rated 4.8 based on 9,574 reviews