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World of Camping Reviews

4.8 Rating 9,891 Reviews
95 %
of reviewers recommend World of Camping
Company Reviews Product Reviews
3,369
 Metrics Info
4.8
Based on 9,891 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read World of Camping Reviews
Visit Website

Phone:

01209 203220

Email:

info@worldofcamping.co.uk

Location:

Treleigh Industrial Estate, Redruth, Cornwall

Write Your review

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Phillip Stone
Verified Buyer
“I bought the wrong thing. Emailed to explain and see what my options were and was surprised to find I had none.”
Helpful Report
Posted 8 years ago
Thank you for your review. You are obviously entitled to return any item purchased for a full refund even when ordered by mistake. Please contact our customer services on 01209 203220 who can deal with your return process.
Posted 8 years ago
Sian Richardson
Verified Buyer
“Really disappointed with my purchase of the double air bed.not only did it not come with a pump it also has a slow puncture and won't stay pumped up so I'm really not happy at all will not be using again”
Helpful Report
Posted 8 years ago
Guest
Verified Buyer
“Order arrived, was damaged, sent an e-mail straight away, still no reply.”
Helpful Report
Posted 8 years ago
Thank you for your reveiw. We apologise if your initial email did not receive a response. We have had a system upgrade which may have been the reason behind this error in our service to you. We understand customer services have been in touch and now resloved your issue.
Posted 8 years ago
Thank you for your reveiw. We apologise if your initial email did not receive a response. We have had a system upgrade which may have been the reason behind this error in our service to you. We understand customer services have been in touch and now resloved your issue.
Posted 8 years ago
Tracey Priday
Verified Buyer
“In my world Saturday IS a working day. Disappointed it isn't in yours!”
Helpful Report
Posted 8 years ago
Roy Barber
Verified Buyer
“Box had been opened before which was obvious and it had not been checked, lock broken but rather than the hassle of returning fixed it myself. Still Camping world was good so I will stick with them.”
Helpful Report
Posted 8 years ago
Thank you for your review and sorry your item seemed to have arrived damaged, we would of certainly organised a replacement. We will apply a discount to your next order as a measure of goodwill for the issue you have received. Just call the sales office the next time you order and we can sort something out for you.
Posted 8 years ago
Denise Griffiths
Verified Buyer
“Sent this and I haven't received the goods”
Helpful Report
Posted 8 years ago
Thank you for your review, customer services they said your order is now deivered and apologise for the delay.
Posted 8 years ago
Derek EAGLESON
Verified Buyer
“I ordered an inlet nozzle on 28/08/16 and as of today i still have not received this item.can you follow this up please.”
Helpful Report
Posted 8 years ago
Elinor Moore
Verified Buyer
“I had paid extra for next day delivery. I ordered on Wednesday and the order was supposed to arrive by 12 midday on Friday (we were going away camping after lunch on Friday hence the rush). The order had not arrived when we left at two on Friday afternoon and we had to leave without it. Not at all impressed.”
Helpful Report
Posted 8 years ago
Nick O
Verified Buyer
“Not good. Paid for next day delivery and it didn't arrive”
Helpful Report
Posted 8 years ago
Thank you for taking the time to review our services and apologise that your order has not been delivered. Customer services should be contacting you today as there does seem to be an issue with your address details for the courier.
Posted 8 years ago
Janet Tuck
Verified Buyer
“I placed my order and when it didn't arrive after 5 days I rang to ask where it was. The young man was very apologetic when he reported that it was still in the warehouse and had not been dispatched. He said he would send it that day but could not guarantee it would be delivered within the next three days. I cancelled my order and will not be using this company again.”
Helpful Report
Posted 8 years ago
Thank you for taking the time to review our service which was not excellent on this occasion. We are sorry your order was not delivered and that you had to cancel. Looking into the reason why this happened does look like human error unfortunately and we have address this not happening again. We are sure when looking at our reviews you can see this is not a regular occurrence and apologise for any inconvenience this must have caused.
Posted 8 years ago
Tom Lockley
Verified Buyer
“Still waiting for delivery!!”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“What is it with companies who lack any confidence and plague their us timers with review requests. Leave me alone”
Helpful Report
Posted 8 years ago
Julia Stuckey
Verified Buyer
“Never received it!”
Helpful Report
Posted 9 years ago
Claudia Wade
Verified Buyer
“Very disappointed with World of Camping. Website clearly states free returns. This is a misrepresentation, charges are made for returns.”
Helpful Report
Posted 8 years ago
Thank you for your review. We are sorry you feel there is a misrepresentation on our website. We do state free returns, however there are some conditions where this is not possible which is why it has an Asterisk next to the statement. Unfortunately your returned did fall under our chargeable return service.
Posted 8 years ago
Brian Coldrick
Verified Buyer
“I ordered a status aerial last Friday hoping to fit it during the week ready for a weekend away, I'm still waiting for my item to be delivered one week on, very dissatisfied customer.”
Helpful Report
Posted 9 years ago
Thank you for your review of our services. Customer services have rung to check delivery of your order, which you have now received. Please be aware that orders placed on a U48 delivery service is 3-5 working days (which does not including weekends) so your order arrived in the specified time frame.
Posted 8 years ago
Georgina Harrison
Verified Buyer
“There was no purchase - despite advertising sun walls for a 15 x 15 Coleman event shelter on the website there were none in stock & no idea of when there might be any arriving. Ended up getting them locally & cheaper too.”
Helpful Report
Posted 9 years ago
Thank you for your review. We did have this product on order with Coleman and they then could not fulfill the order. We have now removed from website as they can not give a date for delivery. We are pleased you managed to source locally.
Posted 8 years ago
Gary Morris
Verified Buyer
“This is first Email I have had from camping world, didn't think the order had gone through until I noticed the money had gone off my credit card, still not received any goods, where do I complain? Gary”
Helpful Report
Posted 9 years ago
We are sorry that you have not received your goods yet. I have raised this issue with our customer service team who will contact you with an update.
Posted 9 years ago
Richard Collin
Verified Buyer
“I was going to buy through World of Camping and was pleased to see a 5% reduction offer if I signed up to the magazine. I did so, but didn't receive any discount. Obviously I wasn't very happy and decided I couldn't trust World of Camping and wouldn't buy from them. I went to ebay and bought the product from what I thought was a different company, World of Outdoors. I hadn't realised this was the same company.”
Helpful Report
Posted 9 years ago
Hello, we are sorry you felt you could not trust us. When you sign up to our 'newsletter' on the website to claim your discount, it immediately comes up with the promotional code that the customer needs to place in the basket page. This discount will then be applied to your order, we do not state anywhere that the discount is automatic and apologise if you did not read this clearly.
Posted 9 years ago
Wendy Norman
Verified Buyer
“I am afraid that although the prices seemed very competative with world of camping delivery of the items was a nightmare. The day the company they use for delivery texted to say they would be arriving that day I knew I would be out at work. This was no problem. When I got my sorry I missed you card I tried to rearrange delivery to a depot to pick up the following dayThis did not appear to work so I tried over the phone. The automated system told me the items would be dropped off at the depot for collection. However this did not work either and I got another text to tell me they would be dropping off at my house the following day. Duh! To cut a long story short after many hours on the phone I finally got through to someone to rearrange for the parcel to go to the depot. When I picked up the items and got them home two out of three of them were broken and damaged. They had not been packed very well and had been damaged in transit. So we had to go off camping without the electric cool box and campbed. Very very disappointing. I will not be buying from there again.”
Helpful Report
Posted 9 years ago
Julia Stuckey
Verified Buyer
“I made a purchase on line but due to an error on their part world of camping did not honour the sale. Very poor service.”
Helpful Report
Posted 9 years ago
We contacted you immediately to inform you that there was an error on the website with the product description, however your invoice clearly stated the product and price you had ordered was correct. We clarified this with you and could still fulfill this order, however you chose to cancel at this point.
Posted 9 years ago
World of Camping is rated 4.8 based on 9,891 reviews
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